This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Toyota issued a recall for my vehicle for the air bag inflator on June 16, 2015, and recommended that I not operate the vehicle with an occupant in the front passenger seat. I have since had to wait nearly an entire year before the parts for the recall were available in my area; I was only notified in may of 2016 that the parts are available in my area. In other words, I was supposed to avoid having a passenger in my front seat for almost a whole year. This by far exceeds a reasonable timeframe for repair, and I hope that there will be repercussions for this kind of failure.
Takata recall. The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2006 Toyota Corolla. The contact received a recall notification for NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the engine warning light and the air bag warning light were illuminated. The manufacturer was not made aware of the failure. The approximate failure mileage was 74,000.
Takata recall. The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags) in August of 2015. The parts were not available beyond a reasonable time frame for the repair. The contact was unable to determine when the vehicle would be repaired. Months later, the manufacturer had not yet supplied the parts to the dealer. The manufacturer was not able to provide a specific date to send the parts to the dealer. The contact had not experienced a failure. Parts distribution disconnect.
- Upper Darby, PA, USA
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The contact owns a 2006 Toyota Corolla. The contact received a recall notification for NHTSA campaign number: 15V285000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags) and the dealer indicated that it might be longer than six months to schedule the recall repair appointment. The parts were not available within a reasonable time frame to schedule the repair and the manufacturer as well as the dealer were unable to determine when the vehicle would be scheduled for repairs. The contact was also included in NHTSA campaign number: 10V384000 (engine and engine cooling) and was to determine when that repair may be scheduled also. The contact was not experiencing a failure. Parts distribution disconnect.
The contact owns a 2006 Toyota Corolla. The contact stated that the recall notice for NHTSA campaign number: 15V285000 (air bags) was received in June of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
Takata recall - last summer, we received a safety recall notice from Toyota regarding the front passenger airbag for our 2006 Corolla. We made an appointment at a local dealer (boch Toyota South in North attleboro, MA) and brought the car in on August 13, 2015. They confirmed that the car was included in the recall and needed the airbag replaced, but told us the part was on back order. It is now over 8 months later. We keep getting phone calls and mailings from Toyota telling us how important it is to have this safety recall work completed, yet the dealership still does not have the part. Today both the local dealership and the Toyota representative at the phone number listed on the most recent safety recall mailing confirmed that the part was still on back order. We asked the Toyota representative why they continued to leave phone messages and send us mailings regarding having the work done if the part was not available and they said it was a legal obligation. I am submitting this complaint because I believe the dealer or Toyota is unable to remedy the defect within a reasonable time, especially when the safety recall notice states "until the remedy is performed, the front passenger seat should not be occupied." 8 months and counting with no estimate for when the part may be available is unacceptable.
The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Quite some time ago, I received a letter stating that Toyota would take care of this problem, since it was serious. I have not been contacted since for an update or have I been given a date to correct the problem.
I was notified by the dealership that a recall for passenger side airbags was currently in place. When I tried to make an appointment, they told me it would be a 4-6 month wait! that's a long time to be driving an unsafe vehicle or are they discriminating against an older model Toyota" anything I can do to speed this up"
Takata recall. The contact owns a 2006 Toyota Corolla. The contact received a recall notification for NHTSA campaign number: 15V286000 (air bags). The parts were not available. The contact believed that the manufacturer exceeded a reasonable amount of time to provide the recall repair. The dealer was notified. The manufacturer was made aware of the delay. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2006 Toyota Corolla. The contact received a notification of NHTSA campaign number: 15V285000 (air bags); however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 05/17/16 updated 05/19/16.
Takata recall. The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Takata recall: The dealership and others I contacted have been unable to tell me when they will have the parts to complete the repair of the recall. So while it is great that NHTSA has helped to get to the stage of a recall, if the repairs cannot be completed, it is not a good thing. Can you help me with this problem" (in other words, help me find a place to get the repair or tell me who to contact at Toyota") I am upset about this.
Takata recall. The contact owns a 2006 Toyota Corolla. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. Received safety recall notification from Toyota. Local dealer estimated 4 to 10 weeks wait time for remediation. Notice clearly says that '' until remedy is performed, we recommend that you do not operate the vehicle with an occupant in front passenger seat". so I can't operate with passenger. Its really a big issue for me as my wife needs to come to office in the same car with me.it's causing great trouble for our work and also for week end routines/trips. I have requested dealer several times mentioning above impact however there is no positive response. Rather they are claiming it an issue where they are not responsible. My current situation is that I am taking paid taxi services for drop and pick up from offices. It's costing around $100 dollars daily since 3/30/2016.any immediate resolution/remedy will help
March 30, 2016 I received a safety recall notice regarding my vehicle (VIN: [xxx]) and scheduled an appointment at rohrich Toyota at 2020 West Liberty avenue, pittsburgh, pa on Friday, March 4th at 1:00 P.M. that morning, a gentleman called me to ask if I would be willing to reschedule my appointment because the service department was short-staffed. Even though, I had taken the day off work to make the appointment, I said I understood and, since I did not know my work schedule at the time, would call back to reschedule. During the month of March, I was busy with work, sister's surgery, and a scheduled vacation, but I called rohrich to reschedule an appointment. It was scheduled on Monday, March 28th at 1:00 P.M. however, on Saturday, March 26th, rohrich left a voice mail message on my cell phone to say the service department was 'short staffed' and to call back to reschedule. I called on March 28th and made the appointment for the following day, Tuesday, March 29th at 1:00 P.M. I dropped the car off at the service department, and my husband picked me up so that we could go out for lunch. Not 10 minutes later, the service department called me on my cell phone to tell me they 'didn't have the part' and I could either leave the car until tomorrow, which would be today, Wednesday, March 30th or pick up the car and reschedule and, if/when I call to reschedule, ask to make sure that the service department has the part. Are you kidding me"???" I realize this is a recall and I wouldn't/shouldn't be a 'paying' customer, but this is ridiculous. This is the third time I did not go to work because of scheduled appointments and this is the third time, through no fault of my own, that my car is still not fixed. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
A D V E R T I S E M E N T S
- Lafayette, CO, USA