This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased a 2010 Toyota Corolla le at the end of December 2009...in addition to the floor mat recall (official recall notice, for same, finally received from Toyota Corp. In today's mail) & the unintended acceleration problem (already had part retrofitted to gas pedal; even though Toyota never sent a recall notice)...an ongoing problem still exists with the automatic steering: When driving at a high rate of speed, having to "wrestle" with the steering wheel in order to keep the car within the lane; constant movement / veering of vehicle because of unusual / unacceptable steering wheel vibration. Stressful driving due to having to grip the wheel which is in constant motion; fearful of losing control of the automobile while traveling at 65+ mph in highway traffic. Have contacted dealership, on 2 separate occasions thus far, to find out if they can rectify this issue. Being told that Toyota headquarters has not sent a repair recommendation to their dealers & the service depts, currently, do not know how to repair the problem. I'm fully aware that Toyota issued a press release stating that they are "investigating" this problem; unfortunately, just not fast enough. Requesting that NHTSA require a deadline date for Toyota to come up with a "fix" for the automatic steering problem(s) evident in this model vehicle & a recall be issued for same. It is an extremely hazardous condition & could cause catastrophic accidents, if it hasn't already.
Bought a 2010 Corolla on 12/26/09 with Goodyear Eagle ls 2 tires. Upon driving home my steering was weaving left to right felt as though I was driving on ice and/or hydroplaning. Toyota regional rep came from corporate, looked at the steering 2 wks ago. Steering improved until driving in rain on 4/4/10 the steering became loose and the car was weaving left to right and I was once again hydroplaning at 65 mph Goodyear man said when traction is lost to the road, the vehicle will hydroplane. (these tires are dangerous) the consumer stated it was very difficult to control the steering. The vehicle would wander into the next lane. The consumer also stated the vehicle did not always stop in time when the brakes were applied. The consumer was told the vehicle was equipped with ABS and they were much better and safer. Updated IVOQ 03/10/11
I bought a Toyota Corolla 2010 le on 04/03/2010, and when I drove it on the freeway first time, I was shocked/scared the way was steering/handling. I almost had two accidents with it because of the steering issue. When I drove it on the freeway I saw that the car is loosing balance (the back car shakes), I found stability problems (as if I drive in strong winds), and big steering problems (as I learn to drive a tricky bicycle). To get and maintain an almost control on the car direction I have to Focus my actions as my Corolla has only two wheels like a bike. I almost act as an equilibrate for a rope dancing. The experience of driving my Corolla showed that I have limited control over it, and most control I lost when I had to use sudden brakes at high speed - it was like on the ice. Back jumps and I stir in same direction; back jumps again in the other direction and I change the steering in the other direction too, and so on. These events occur almost every time I drove with speed around 60 miles/hour on the freeways that are not straight. The consequence is that I am afraid to drive my new car because I am not able to control it, and I risk an accident. I went to Toyota dealer, they said that they know the situation from other customers too, but nothing they can do about it. Please investigate this issues until is not too late, and people make accidents and injure. Thank you.
Steering complaint. I just purchased a used 2010 Toyota Corolla for my 60 mile daily freeway commute. The steering is very concerning to me as it seems like I have to struggle to keep the vehicle straight. It's almost as if it's floating and being blown in the wind, except there's no wind actually blowing outside. This is very noticeable (and concerning) due to my long commute.
When driving at speed over 50 mph my car pulls to the right making it dangerous to control. I feel like for that time its pulling I have no control over my vehicle and if driving in left lane of 2 lane highway or road that I may end up causing an accident with vehicles driving in right lane beside me.
- Winston Salem , NC, USA
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The contact owns a 2010 Toyota Corolla. While driving at speeds of 75 mph, the contact turned the steering wheel and it became increasingly tight without warning. He had to manually return the steering wheel to the center position. The failure became increasingly worse over time and the vehicle was taken to the dealer. The contact was informed by the dealer that there was not a remedy for the failure. There were no repairs made to the vehicle. The failure persisted. The failure mileage was 100 and the current mileage was 2,800. Updated 05/25/10 the consumer stated he encountered a dip in the road that caused his vehicle to jerk violently to the left causing the tires to squeal. Updated 05/27/10.
I have 2010 Toyota Corolla (VIN# [xxx] ) purchased on Oct 31 2009 from sansoneautomall, NJ. There is a problem with the steering column initially which started with some unique sound, then from Feb 2010 I was seriously facing steering freeze (will get harden) only 15-20% of steering moves when in 0' speed, for this I have visited my dealer service center 3 times but there is no use. Only with lot of disappointment and arguments saying "what is the reason to buy a brand new car to get problems" I was requesting to solve my problem. They simply said, there is nothing we can do if you have no other mean to commute its upto you and if you want you call Toyota head quarters for this. I even spent lot of time in calling main Toyota nr but simply I get voice message that "there is huge volume of call waiting please wait". I really wonder when I/anyone buy a car from dealer and if they cannot receive me assist me properly "where from I get the justice"??"". recently I found two more new problems they are: In a slope road car picks-up acceleration and maintains speed as if it is cruised and once I apply break after a while the speed comes to normal position other prob- fuel indicator stuck up to full level indi' even the fuel is low. With this I'm day by day getting depressed as I spent quite lot of savings (money) on the car to avoid any hassles buying a used car, but unfortunately its a disaster to me. I request to provide me needed solution to fix my depressing situation. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
2010 Toyota Corolla, with defective seat and steering apparatus. I have expressed my concern with the manufacture and the dealership with no resolution.
Steering "wanders" slightly most of the time, responding to road surface, wind, passing trucks and other vehicles. It feels like I do not have complete control over where my car goes -- that there is no direct control over the steering by the steering wheel. This requires 100% attention to the car's direction because, if I look away even for a moment, the car drifts on its own. This is a dangerous situation. I owned and drove an earlier model Toyota Corolla (2004) until I bought this car; in the 2004 model, the steering was precise and the car held the road beautifully. The earlier car held the line I established. Not so the new one -- it has been changed, and the change leaves the car in control, not the driver. I feel like I go "wiggling" down the road, not driving down the road. Note: I am struggling to find the right words to describe this problem because I do not understand the problem and because it is so different from my earlier Toyota Corolla. Has Toyota redesigned the steering system? if so, they messed it up! I hope this helps them get it fixed. This problem occurs all the time!!!!
The contact owns a 2010 Toyota Corolla. The contact was driving at approximately 60 mph when the contact felt the vehicle pulling. The vehicle was taken to an authorized dealership but the contact could not find the cause for failure. Subsequent visits to the dealership still provided no reason for the failure. The problem still occurred when the contact drove over 50 mph. She stated that she could not control the vehicles steering. The dealer told her that the pulling sensation was normal as the vehicle was gripping the road. The failure mileage was approximately 5,400. The current mileage was approximately 7,600. The VIN was unavailable.
I traded in my 2009 Corolla le and purchased a 2010 Corolla le two weeks ago. While driving this car at highway speeds, I am having a very difficult time keeping the car from wandering. It feels very much like I am driving in a strong cross wind although this occurs during all wind conditions. This car is exactly like the car I traded in except that my old car didn't have this steering issue. The dealer said that they are waiting to hear from Toyota about a fix and that they were certain that they couldn't fix my problem at this time. I was told to inquire again when I bring my car in for it's 5,000 mile oil change. Hopefully I'll still be alive to complain at that time.
2010 Toyota Corolla le. Steering issues as noted by others - going straight/staying in lane, pulls to either left or right and wanders, floats, feels like a wind gust hitting the car etc. At various speeds although it is more noticeable at speeds above 40mph. This causes an unstable feeling and need for driver to correct. Car was purchased on 3/31 and I have not taken it back to the dealer at this time. Making arrangements to do so. Car has less than 400 miles. Have experienced this from the time of purchase.
The contact owns a 2010 Toyota Corolla le. The contact stated that the vehicle was repaired under NHTSA campaign id number 10V023000 (vehicle speed control: Accelerator pedal). The very next day, the vehicle drove over a curb without driver intent. On a separate occasion, while driving at an approximate speed of 45 mph, the steering wheel uncontrollably began veering from left to right without driver assistance. The vehicle was taken to the dealer for diagnostic testing. The dealer could not duplicate the failure. The dealer stated that there were no repairs available to correct the failure. The owner stated that he would not drive the vehicle over 1700 miles. The approximate current and failure mileages were 3,437.
Steering concern with 2010 Toyota Corolla; complaint consists primarily with the points; experienced of being buffeted via a strong wind would be an accurate description. Often correcting movement of the car, as if alignment is non-existent. Dry steering noise & vibration on turning at speed of 10, 30, 40 max mph.
Our 2010 Toyota Corolla wanders all over the road like you are driving in a heavy cross wind. The dealer says it is the road but we drive approx. 3000 miles a month on a lot of different roads and is the same.
My 2010 Toyota Corolla pulls like the alignment is off but on both sides regardless of road grade. Gale Toyota of enfield, ct were I bought the car first said it just needed to be broken in, then when they were fixing the acceleration recall I told them it's still there they said that's normal, finally they did the alignment and said its fine. Still had the same issue with no improvement. As I rite this, lynch Toyota of manchester actually test drove it and confirmed that the car is almost un-drivable at highway speeds. Two hands are needed at all times over 40mph. I will see what they come up with when I return to pick the car up today. This problem is ongoing and constant regardless of the date of indecent entered.
While driving at 35-40mph around a curve, I has pressed on the brake pedel to reduce speed an the vehicle failed to respond, but accelerated in speed while steering became inpossible to control, it was if the vehiicle was controlling it self. I had been drove into an through a ditch an out, hitting a mailbox, concrete lined driveway exiting the first ditch an entering another also hittng a street sign as well as a mile marker sign, my seat belt failed to lock which lead my head to repeatedly hit the top of vehicles windshield as well as the steering wheel. Futhermore the airbag failed to deploy. I suffer from sever headaches, my vision in lt eye although inproved has greatly decreased, as well as memory.
2010 Toyota Corolla - the car has poor steering. It drifts all over the highway. Requires constant correction like I am driving in heavy winds. I brought it into a Toyota dealer and they claim there is nothing wrong with it. They say I need to get used to elctronic assisted steering. I have been driving it for four months now, and I cannot "get used to it".
2010 Toyota Corolla - when you go highway speeds it steers itself. I almost hit a bus today. Its had this steering issue since the purchase date. I've taken the vehicle to get serviced at the vero beach, fl Toyota dealer twice but the problem persists.
2010 Toyota Corolla le which suddenly veers left or right at high speeds (45mph or greater). While holding the steering wheel perfectly straight, the car will wander left or right causing the driver to correct the steering and pay excessive attention to simply keeping the car in its own lane. This occurs all the time when driving above 45mph. No accident has taken place, but I fear for myself and my family members who drive the vehicle. As a result, we have driven the car sparingly or only for local destinations which do not require taking a highway. I have taken the car to a dealership where the service advisor admitted that the steering is "too sensitive" causing the vehicle to "wander" and that while there is "no fix for it yet [he] hopes for a fix soon." Regardless of these statements, he wrote on my service papers that the vehicle "road tested normal characteristic." A month later, I called the service advisor again to complain about the problem still persisting. I requested to bring in the car for an additional review of the problem. He denied my request by stating that "there's no point in bringing in the car until a fix is issued." I then brought the vehicle to another dealership, which was not helpful at all. They outright denied my claim that there was a problem and stated on my service paperwork that the "vehicle drives normal" and that they "cannot duplicate the customer concern." No fix has been done and the vehicle sits in the garage virtually untouched (less than 800 miles) when it was bought over 3 months ago.
A D V E R T I S E M E N T S
- Boca Raton, FL, USA