This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Toyota Corolla. The contact stated while driving approximately 70 MPH, the air bag warning light illuminated. The contact also stated the air bag warning light was frequently illuminated; however, the warning light no longer was illuminating. The vehicle was previously repaired under an air bag recall. The vehicle had not been diagnosed or repaired since. The manufacturer was not notified of the failure. The approximate failure mileage was 43,600.
The contact owned a 2011 Toyota Corolla. The contact stated while her husband was driving at 15MPH, another vehicle ran through a red light and crashed into the front driver's side of the vehicle. No warning lights illuminated. The air bags did not deploy. The police and the fire department arrived at the scene and a police report was filed. The contact stated that no injuries were reported on either side. The vehicle was totaled and towed to the service center. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.
I was notified of the air bag recall a year ago but the car dealerships in my area does not have the parts and I need to use my vehicle daily. So I am not sure what to do from here for that but I believe that the appropriate time to remedy this recall has past already and the fact that we have our children riding with us and we are unaware that their life is in danger or because we can not get it fixed is not acceptable. Then on top of that I am having issues like when my 2011 Corolla is sitting idle it will rev up the engine without touching the gas pedal and does this randomly and without warning and also while I am driving around 55 MPH on the interstate or highway sometimes it will dramatically drop and lose about 10- 15 MPH speed for no reason and this happens randomly as well. And this fluctuation happens during cruise control the most so I no longer even use that function. Also both headlights have moisture in them and are so fogged up now that visibility is almost impossible at night now. Also the weather striping around all my windows have dry rotted and broke off and there is practically nothing left of stripping anymore. Then the center dash above the radio just broke and gave out under my phone holder while driving, it broke into about 15 different pieces. I know that my phone or the holder is even close to heavy enough to cause the dash panel to cave in like that. I called to get a price on the dash and it was like $250+ and who can afford that for a piece of plastic. Lastly my driver and passenger seat will get stuck if you try adjusting them and sometimes it will let you move the seat but to do so you have to hop up and down for several minutes and throughout the adjustment to get the seat to move in any direction.
The contact owns a 2011 Toyota Corolla. The contact received notification of NHTSA campaign number: 20V024000 (air bags) however, the part to do the recall repair was unavailable. Melody Toyota (750 el camino real, san bruno, ca 94066, (877) 587-8635) was contacted and confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Vehicle horn stopped working. Not sure what caused it to stop working. I have not used it that often, but this recently happen when I was merging onto the highway and another vehicle almost ran right into me and my horn did not work to warn them I was there. This makes me nervous in case something does happen with my child in the car.
- Olathe, KS, USA
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The contact owns a 2011 Toyota Corolla. The contact received notification of NHTSA campaign number: 20V024000 (air bags) however, the part to do the recall repair was unavailable. Toyota of merrillville (4450 E Lincoln hwy, merrillville, in 46410) was contacted and confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Called the dealership that we bought the car from (prime Ford saco Maine) and they told me the recall was taken care of and we were all set. Come to find out, it wasnt completed and my son has been driving around in an unsafe vehicle.
The contact owned a 2011 Toyota Corolla. While driving 35 mph, another vehicle intersected the contact's lane while making a left turn. As a result, the front passenger side of the contact's vehicle crashed into the other vehicle. There were no warning indicators illuminated. The air bags did not deploy. The driver sustained neck, spine, chest, and head injuries. The passenger sustained a bruise on the left knee, a mark on her stomach from the seat belt, chest and abdominal pains, scrapes on the right arm, pain to the right hand, and she struck her lip with her knee, which cut it open. The contact sought medical attention later that night in the emergency room. The driver of the other vehicle had a bloody nose and it was unknown if he sought medical attention. A police report was filed. The vehicle was unable to be driven and was towed to a tow lot. The vehicle was not diagnosed and was destroyed. A dealer was not contacted. The contact stated that she received an unknown recall notice regarding the air bags in 2015. On October 6, 2017, the vehicle was serviced per an unknown air bag recall. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owned a 2011 Toyota Corolla. While driving 25 mph in the rain, the vehicle began to hydroplane. The vehicle spun around and crashed into a brick wall. The air bags deployed late and struck the contact in the face. The contact sustained a concussion and neck pains that required medical attention. A police report was filed. The contact's insurance company deemed the vehicle totaled. The dealer was not contacted. The manufacturer was made aware of the failure and did not assist. The failure mileage was 77,000. The VIN was unknown. VIN provided.
Takata recall. The contact owns a 2011 Toyota Corolla. The contact received a recall notification for NHTSA campaign number: 16V340000 (air bags) and stated that the manufacturer failed to repair the vehicle within a reasonable amount of time. The 1-95 Toyota dealer (1000 millennium boulevard, brunswick, ga 31525) confirmed that parts were not available to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owned a 2011 Toyota Corolla. The contact stated that NHTSA campaign number: 16V340000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in 2017, which indicated that parts were unavailable. The dealer and manufacturer were not contacted. The contact stated that the vehicle was rear ended and the driver's side air bags did not deploy. A police report was filed and there were no injuries. The vehicle was destroyed and towed. The failure mileage was 106,000. Parts distribution disconnect.
Called Toyota South atlanta (6865 jonesboro rd, morrow, ga 30260 | (770) 961-0225) to make an appointment on 7/2 for the airbag recall, said will send a message to the recall specialist, they will check inventory status, then give me a call back to make appointments. No returned call. 7/12 called once more and receptionist said the E-mail was sent once more. "due to the large amount of E-mails, response may be slow", so I waited. 7/23 called once more, the recall specialist wasn't in and was told to call back the next day. 7/24 called one last time and ended up talking to the regional manager, who said would find out the situation and call me back but never did. I am starting to think that Toyota South atlanta is just using this method to avoid any warranty repairs without having to verbally reject the repairs... you can contact me at 404-451-6292 and I will be happy to answer any questions you may have. Thank you.
The contact owns a 2011 Toyota Corolla. The contact stated that she received a postcard from tk holdings and inquired about any recalls after the vehicle was involved in crash in which the air bags failed to deploy. While driving 20 mph, the contact's vehicle was struck on the passenger side by another vehicle. The contact's vehicle spun around in a complete circle, jumped the curb, and came to a stop on the sidewalk. A police report was filed. The contact sustained minor injuries, cuts, scrapes, and sore muscles, which required medical attention. The vehicle was towed to romano Toyota (6400 basile rowe, syracuse, NY 13057, (315) 445-1070) and new air bags were installed. The body damage was repaired. The approximate failure mileage was 70,000. The VIN was not available.
2011 Toyota Corolla. Consumer writes in regards to takata safety airbag recall. The consumer requested information as to why the driver's side airbag was not included in the recall.
The contact owned a 2011 Toyota Corolla. While driving 30 mph, the contact rear ended the preceding vehicle. None of the air bags deployed. A police report was not filed. The vehicle was towed to the contact's residence. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The contact sustained chest injuries and bruises that required medical attention. The manufacturer was contacted at 800-331-4331 and stated that they would send an inspector to inspect the vehicle. A case number was not provided. The approximate failure mileage was 119,000.
Takata recall. The contact owns a 2011 Toyota Corolla. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the parts to do the repair were unavailable. The contact received the recall notice over a year ago. The dealer (moss bros. Auto group, 12630 motor way, moreno valley, ca 92555 (951) 247-8000) confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Garland, TX, USA