Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
69,337 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Highlander accessories - exterior problems

accessories - exterior problem

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2002 Toyota Highlander Owner Comments

problem #3

Feb 092012

Highlander

  • 118,000 miles

A D V E R T I S E M E N T S

The heater would not provide hot air. I pushed in on the switch and the heat would work as long as I held the switch pushed in (not designed to be pushed - rotary selector). Eventually, even pressing the switch in would not work. I went on line and found a discussion blog that discussed my exact issue. I followed the recommendation and pulled the face cover off, removed the control panel and discovered exactly what had been described - a broken single strand wire that ran to the back of the switch. I attempted to make the repair using a multi-strand wire as recommended because the dealer repair option was $1,000. The heater appears to work -slightly, but now I have no ac. I think the circuit board was damaged by the soldering iron heat. Because we live in the seattle area, this causes issues with the window defogger as well as having no ac.

- Bonney Lake, WA, USA

problem #2

Nov 212008

Highlander

  • 90,000 miles
Failure of 55904-48210 HVAC controller on a 2002 Toyota Highlander. The failure of this part cause the heating and cooling control dial to become inoperative. The vehicle could only blow cold air causing my windshield to fog over. This resulted in my being unable safely operate the vehicle.

- Saint Louis, MO, USA

problem #1

May 012004

Highlander 6-cyl

  • Automatic transmission
  • 10 miles
Please include and consider this complaint in your upcoming meeting.re: Design defect  heated air from venting system Toyota Highlander I am an owner of the 2002 model. The air from the air venting system is always heated. Recently, the local dealer confirmed my findings. The air exiting from the venting system is unnecessarily heated for an added 6 to 9 degrees. The cabin is 6- 9 degrees hotter than the outside. This is a design defect. Their explanation is that the air vent duct pulls air through next to the engine. And in the process heated the vented air.I was told to use the air conditioning system to solve this problem.however, I am puzzled by this design deficiency. Due to this design defect, I am wasting ac and fuel efficiency. Please help me look into this problem. F. fung san francisco, California.

- Sf, CA, USA

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