Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
46,818 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Highlander accessories - interior problems

accessories - interior problem

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2002 Toyota Highlander Owner Comments

problem #4

Aug 062003

Highlander 4WD

  • 10,000 miles

A D V E R T I S E M E N T S

After only having my new 2002 Toyota Highlander for approx. 8 months, the accelerator in the car stuck and I ended up running into a car. I complained to Toyota and had the dealer look at the car numerous times, but they kept telling me there was nothing wrong. Well 8 years later and they still haven't recalled my car, even though they have other years.

- Manhattan Beach , CA, USA

problem #3

Nov 152008

Highlander

  • 89,374 miles
The interior heating/ac system and fan repeatedly fails to operate properly. In the spring summer when the ac would fail to blow cold and blow heat that wasn't so bad. I got the control knob fixed and all seemed to work fine. However the knob has failed again and when I needed the heat/defrost fan to work at night the frost got worse because the knob failed and the heater/fan would only blow cold air. Depending on the season and the position of the knob when it fails this should be construed as a safety issue when it affects the visual clarity of the windshield.

- Kent, WA, USA

problem #2

Feb 212008

Highlander 6-cyl

  • miles
A/C blows hot air on driver side when it should blow cold air as it does with passenger side.

- Weston, FL, USA

problem #1

Apr 072007

Highlander 6-cyl

  • Automatic transmission
  • 87,900 miles
The contact owns a 2002 Toyota Highlander. While driving 65 mph, the passenger replaced the cigarette lighter and, without warning, it ejected and burned his hand. Prior to the failure, the cigarette lighter failed to operate when the passenger attempted to use it to warm his coffee. On May 22, 2007, an inspector from Toyota videotaped and duplicated the failure, however, he was unable to discuss his findings with the contact. On June 18, 2007, the contact received a letter stating that a factory representative inspected the vehicle and the case was transferred to Toyota motor sales usa. The contact was given case number 200705071073 and was informed that he was responsible for notifying Toyota motor sales usa for more details. The failure mileage was 87,900 and current mileage was 94,563.

- Ooltewah , TN, USA

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