Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
136,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Highlander accessories - interior problems

accessories - interior problem

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2002 Toyota Highlander Owner Comments

problem #1

Dec 012012


  • 136,000 miles


I was in the front passenger seat. I put the car cigarette lighter into its holder and inadvertently pressed it in all the way. After a few minutes it flew out of its space, it was all lite up and fell to the floor of the car where it began to burn the mat. I picked it up and got a 2nd degree burn on my finger. We could not believe that it happened so we put the lighter back in the holder and pressed it in. It flew out again.

- New York, NY, USA

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