Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Typical Repair Cost:
No data
Average Mileage:
86,000 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. not sure (1 reports)
2002 Toyota Highlander accessories - interior problems

accessories - interior problem

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2002 Toyota Highlander Owner Comments

problem #1

Nov 142008

Highlander EX 3.0L V6

  • Automatic transmission
  • 86,000 miles


My husband is a service tech for a major dealership and can connect to the toyota helpline but this problem is CRAZYnd the fix is unreliable! He fixed the control knob 6 months ago only for it to go out again. Only this time when the ac/heat fan went on the fritz we couldn't get heat for defrosting the windows.The last time we had to repair the same knob it was the same as others have complained on other sites that the ac would blow hot and if you turn the knob the heat would function as the ac then if you hit a bump in the road the function would reverse. This is definitely a problem that Toyota should recall as the problem becomes one of safety when you cannot defrost the windshield.

- , Kent, WA, USA

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