Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
7 / 4
Average Mileage:
59,028 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Highlander engine problems

engine problem

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2002 Toyota Highlander Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #5

Feb 102004


  • 15,000 miles


While pulling into a parking area, and when consumer depressed the brakes vehicle surged forward. While trying to control the vehicle and avoid pedestrians vehicle collided with a cement pole in the parking lot. Consumer suffered severe head and knee injuries. The police issued a report on the collision.

- Nashua, NH, USA

problem #4

Aug 262003

Highlander 6-cyl

  • Automatic transmission
  • 26,731 miles
Driver made a left turn with foot on brake pedal and rolled into a parking spot within a parking lot, estimated speed to be 2 mph. The engine surged and the car ran over 3 small trees, went up an incline approximately 3 ft. Higher than the parking lot, then proceeded approximately 8 feet into the adjacent property then struck the brick chimney of a house and bounced back into the parking lot. The brakes were depressed during this occurrence but did not stop the car.

- Greenville, SC, USA

problem #3

Jun 062003


  • miles
Engaged from park to drive and suddenly acceleration happened, damaging many other cars. Dealer notified.

- Harlan, KY, USA

problem #2

Apr 272003

Highlander 4WD

  • miles
Vehicle accelerated on its on causing vehicle to start up steep hill where the front end slid to the right where vehicle proceeded to go up a drive/carport striking a porch and rock wall

- Harlan, KY, USA

problem #1

Aug 102002


  • miles
Consumer states that while driving the throttle will stick. Dealer notified.

- La Habra, CA, USA

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