This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Highlander driver side sun visor falls down unexpectedly while driving and at times will not remain in the up position, thus hindering view at times.
The sun visor on my 2002 Toyota Highlander keeps falling down into my sight of vision. I believe Toyota and your office should investigate this incident. It is becoming a safety hazard and it is very wide spread on many of Toyota vehicles. You only have to search the internet to see how many other complaints they are.
Failure of drivers side and passenger side sun visors to stay in their non- use position. Both visors fall without assistance and block vision causing a safety issue.
2002 Toyota Highlander driver side sun visor continually falls down while driving. Serious safety issue because when it happens it blocks the drivers view unexpectedly.
Both driver side and passenger side sun visors fall down in your face while driving. Obscures view and there could be an accident. Dealer wants $667 to replace. Toyota corporation should pay for it.
- Indio, CA, USA
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Safety problem/accident potential: Drivers side sun visor problem. Visor does not stay in upright (against the roof) position. When driving, it causes a safety hazard by blocking my view of the road because it falls down into the vertical position.
: the contact stated while driving various speeds, the sun visor on both the driver and passenger side will not lock and falls down into the occupant's view limiting visibility. The dealer determined the rod within the visors were fractured and needed to be replaced. The manufacturer was not alerted. Updated 9/13/2006 - the manufacturer has been contacted. The manufacture advised the consumer to contact the dealer. The dealer determined that there was no method to repair the visors and that they had to be replaced.
I purchased a 2001 Highlander, which the dmv claims is 2002 (despite the fact that Toyota sold it to me used as a 2001 Highlander). Its sun visor won't stay in place and keeps hanging down, impairing my visibility, mostly the traffic lights. It is extremely dangerous. It costs over $600 to replace the visor without warranty and it really should be done for free, given how many other people I know with the same problem.
Both sun visors on my 2002 Toyota Highlander have come loose due to a manufacturing defect. They will fall while driving and obscure the driver's vision, creating a safety issue. Nothing has been done to correct this problem.
2002 Toyota Highlander drivers side sun visor falls without warning. The visor falls down will not stay up. When this happens your vision is unexpectedly blocked. I have tried securing the visor but nothing helps.
Driver side sun visor will not stay up. Drops down while driving blocking driver's view of the rode. Per Toyota dealer, new sun visor required at a cost of $600 plus labor.
Driver-side sun visor keeps falling straight down, and causes nearly no visibility while driving. I have read numerous complaints about this same problem with the '02 Highlanders. This should be a recall as it can cause a serious accident.
The driver sun visor is very loose and often drops down while driving the vehicle. Sometimes this is just a distraction but can easily cause an accident.
2002 Toyota Highlander - driver side sun visor will not stay in the up position and will not stay in the sun shade position. It falls half way and is right in the line of sight of the driver. This is an extremely unsafe condition. www.tundrasolutions.com/forums/Highlander/47694-sun-visor-problem-2/ Toyota claims that this is a warranty issue. There are many recorded cases of this problem and Toyota is not admitting that there is a safety issue.
Drivers and passenger sun visors fall down obscuring vision when going over slightest bump in the road - there are numerous other complaints regarding this on the tundrasolutions.com website.
I have a 2002 Toyota Highlander that has a driver side visor that will not stay up and a passenger that pops down every time I hit a bump in the road. My dealer wants to split the cost which is over $600 (homelink version) and a less for the passenger side. This problem began 18 months ago when I had only 40,000 miles on the vehicle - just out of manufactures warranty - this also was not covered under my 100000 mile extended warranty. I see many other owners have reported this problem. Without the visor it is difficult to drive into the sun at rush hour. Also, with it falling down all the time it is dangerous to not leave tied up and unusable.
My Highlander limited 2002 has a design flaw. The sun visor on the driver's side keeps falling down under road load obstructing field of vision. The sunglass holder does the same thing. Toyota needs to make a recall on these items and fix them.
A D V E R T I S E M E N T S
- Byram, MS, USA