Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,464 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Toyota Highlander steering problems

steering problem

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2003 Toyota Highlander Owner Comments

problem #5

Jun 082012

Highlander 6-cyl

  • 50,554 miles

A D V E R T I S E M E N T S

Power steering lines to power steering pump at corroded and leaking.

- Catonsville, MD, USA

problem #4

Feb 122010

Highlander 4WD 6-cyl

  • 56,000 miles
2003 Toyota Highlander-limited (V6): Power steering pump fluid lines corroding and leaking fluid; thereby causing failure of pwr-assisted steering at any speed. In Jan-Feb 2010, my Highlander exhibited significantly reduced steering ease at intermittent periods. Highest safety risk occurrences were at (1) hwy speeds, and (2) city traffic speeds when accident avoidance handling was required. A dealer in frederick, md diagnosed the prob as thoroughly corroded pwr steering pump lines. They replaced the lines at my cost. The vehicle had only 56K miles on it.

- Mount Airy, MD, USA

problem #3

Nov 092009

Highlander

  • 80,000 miles
The contact owns a 2003 Toyota Highlander. The contact was driving up an incline approximately 65 mph on wet road conditions. The vehicle began pulling to the right with an aggressive force. Suddenly, the vehicle traveled into the highway median. The police was called to the scene. The driver was able to resume operation. The vehicle sustained damages to the bumper. The vehicle was taken to an independent mechanic for replacement of the front bumper. The failure mileage was 80,000. The VIN was unknown.

- Chesterfield, MO, USA

problem #2

Dec 052007

Highlander

  • 85,754 miles
The vehicle was being operated at about 30 mph when it suddenly veered to the left and crashing into a large boulder. The police report suggested it was a mechanical failure. I asked Toyota to do a forensic examination of the vehicle to avoid a similar occurrence on other vehicles as a similar incident at highway speed might have had very serious results. Toyota advised that they inspected the vehicle and "determined that all damage to the vehicle was the result of impact and not the result of any manufacturing defect."

- Washington, NH, USA

problem #1

Feb 172003

Highlander 6-cyl

  • Automatic transmission
  • 10 miles
1) vibration with one or more windows down. 2) front end pulling to one side while driving at highway speed. Taken to two different dealerships on several occassions for servicing. Told at the dealership of purchase nothing was wrong. They refused to drive it on the freeway at freeway speed to determine if there was a problem. Because the service manager only drove the vehicle on city streets, pulling did not occur. Second dealership drove vehicle on freeway and determined there was no problem, steering, alignment, tires and balance are all ok. Drove vehicle home from second dealership, experienced the exact same problem of pulling. I must hold the steering wheel tight otherwise the vehicle will veer out of lane. Speeds driving range from 50 to 70 mph. Toyota corporate stated there was nothing they could do since Toyota service centers determined there was no problem-useless complaint process which only protects the dealerships. I'm trading the vehicle in for something else. I intend to test drive any vehicle on the freeway prior to purchasing.

- Los Angeles, CA, USA

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