Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Highlander steering problems

steering problem

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2004 Toyota Highlander Owner Comments

problem #2

Dec 262006

Highlander 6-cyl

  • Automatic transmission
  • 0 miles


I bought used 2004 Toyota Highlander and noticed a heard a thumping sound that could also be felt in the steering when turning the steering wheel at slow speeds. Had an accident a few months later, where another vehicle hit my front left wheel. The thumping got worse so I mentioned it to the body repair shop. They had it towed to a Toyota dealer even though I had driven it for 6 weeks after the accident, where they were told that it was normal wear, 85,000 mile, ) on the intermediate steering shaft, and it needed to be replaced at a cost of $380 +. the dealer service department said it was not accident related. I still have not had it repaired.

- Hephzibah, GA, USA

problem #1

Mar 062007

Highlander 6-cyl

  • Automatic transmission
  • 41,000 miles
The contact owns a 2004 Toyota Highlander. When making a left turn the contact heard a clicking noise near the steering column. The contact stated that under normal driving conditions the vehicle swerved while driving forward. The dealer replaced the steering shaft and the clicking stopped, however, the swerving continued. The dealer stated that the power steering rack needed to be replaced. The current mileage is 46,000, and failure mileage was 41,000.

- Baden, PA, USA

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