This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The side airbags failed to deploy. The Toyota Highlander was initially struck on the front passenger side near the front end of vehicle. The vehicle was then struck (T-ed) on the driver's side by a large pickup truck (approx speed 60 mph). The impact dented the doors to the seats and both driver's side doors would not open due to the impact. Vsc, ABS were engaged as evidenced by the panel lights on at the end of thee crash, however no airbags deployed resulting in traumatic brain injury (closed head injury), post concussive syndrome, grand mal seizure, retrograde amnesia for driver. Vehicle also had a third impact as it was pushed into barrier wall.
- Santa Ana, CA, USA
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- Santa Ana, CA, USA