Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

3.7

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Toyota Highlander body / paint problems

body / paint problem

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2009 Toyota Highlander Owner Comments

problem #2

Apr 082013

Highlander 6-cyl

  • 45,000 miles

A D V E R T I S E M E N T S

The vehicle is a 2009 Toyota Highlander. The power arm broke off of the rear power liftgate when closing. The driver side hinge on the rear power liftgate bowed and would not allow us to close the door. This hatchback/liftgate support device issue occurred March 2013. We filed a formal complaint to Toyota who would not accept responsibility but with just a google search you will find hundreds of people with the same complaint. The safety issue here is that door can close on a small child and not be able to release because the part that becomes bowed makes it stick in position.

- Walnut Creek, CA, USA

problem #1

Aug 032010

Highlander

  • 22,000 miles
The contact owns a 2009 Toyota Highlander. The contact stated that the lift gate failed to open or close automatically. The vehicle was taken to the dealer. The technician diagnosed that the hatch panel was deformed causing the power door motor to work harder than designed. As a result the power hatch motor, hatch door, lid hinges, lid hinge stays, and rear bumper assembly needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 22,000 and current mileage was 113,000.

- Mahwah, NJ, USA

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