Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
47,442 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Toyota Highlander body / paint problems

body / paint problem

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2011 Toyota Highlander Owner Comments

problem #3

Jul 012014


  • 50,000 miles


The power lift-gate door does not open or close properly, broke about 50000 miles after the 36 months or 36,000 miles. The car was Toyota certified. I feel this should be handled as a recall instead of tsb because it was a designed issues reason Toyota upgraded with better designed hinges. Also, it will be nice if Toyota informed us about the tsb by writing so owner can double check.

- Seaside, CA, USA

problem #2

Nov 242014


  • 49,000 miles
The open rear automatic door failed, immediately closing on my wife's back as she was removing a bag from the rear cargo area. The failure happened without warning and came down hard. As the vehicle is out of warranty, Toyota would not replace at their cost.

- Lewis Center, OH, USA

problem #1

Oct 302014


  • 43,326 miles
Power back door does not close properly, broken at 43,326 miles after the 36 months or 36,000 miles.

- Virginia Beach, VA, USA

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