Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Toyota Highlander accessories - interior problems

accessories - interior problem

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2013 Toyota Highlander Owner Comments

problem #1

Aug 012015


  • miles


Starting this summer our 2013 Toyota Highlander was having a terrible odor coming from the ac. Went to dealer and was told they would clean out the ac/ evaporator box with ammonia and then put a mint spray to reduce ammonia smell. Paid $65 for this service. On way home I smell nothing but a stale odor. The next day the moldy smell was back. Didn't even have to start car. The second I opened door it hit me. I went on google and saw a number of people were having same problem with Toyota cars. Not just a Highlander!! the avalon, Camry and others are having this same issue. The problem appears to be mold in the evaporator box and vents. Have had many vehicles and never a problem like this one. Bought the car new and for Toyota not to admit to a bad design is disappointing.

- Kirkwood, PA, USA

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