Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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8.0

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Toyota Highlander engine problems

engine problem

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2013 Toyota Highlander Owner Comments

problem #2

Aug 272014

Highlander 6-cyl

  • 7,000 miles

A D V E R T I S E M E N T S

The ac unit does not function properly, it is not draining, resulting in a foul moldy mildew smell due to the built up condensation. Toyota offered to change the air filter as a solution to the issue, unfortunately it did not solve the problem. Within days, the odor was still very apparent. We have been told that there is nothing more that can be done. The vehicle is a 2013, with 10K miles, and still covered under warranty. The response from the dealership and manufacturer has been unacceptable.

- Windham, NH, USA

problem #1

Mar 312014

Highlander 6-cyl

  • 3,000 miles
Burnt smell coming from the ac vents, which happens most of the time the after the noted first time of incident, especially when I take major freeways, last time noted this afternoon 8/31/2014 while taking I-75 in Florida. When I accelerate to 70-80mph, me and my wife/ passenger always smell burnt odor coming from the ac vents which is really annoying and scary because I do not know if something is burning into the engine compartment or elsewhere in the vehicle. So I need to slow down after that, open the windows to let the odor out. I have let the Toyota check it but cannot duplicate it may be because during the place of testing is not the right place in my opinion, the dealership is located near a freeway where speed limit is only at 60mph, the tech accelerated it once at 70mph but I told him he cannot duplicate it with not consistently hitting at 70 or higher.may be next time of service I will choose a dealership near the freeway I drive and drive it myself.

- Hialeah, FL, USA

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