Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
37,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Toyota Highlander suspension problems

suspension problem

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2013 Toyota Highlander Owner Comments

problem #1

Dec 232014


  • 37,000 miles


Vehicle was proceeding through an intersection under a green light. A vehicle traveling the cross road proceeded through their red light and impacted my vehicle at full speed. The result was a "T-bone" accident into the driver's side door. The force of the collision was such that my vehicle was turned 90 degrees. The driver's head impacted the driver's side window shattering that window. The side curtain air bag did not deploy. Air bags in the other vehicle did deploy. Had the air bag operated properly it would have protected the driver's head from impacting and shattering the window. Since the side curtain airbag did not deploy in what appears to be an obvious situation, I am now concerned that none of the airbags in that vehicle will deploy upon impact and I am driving an unsafe vehicle.

- Bellefonte, PA, USA

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