Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

8.0

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Toyota Highlander wheels / hubs problems

wheels / hubs problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2013 Toyota Highlander:

Unsubscribe any time. We don't sell/share your email.

2013 Toyota Highlander Owner Comments

problem #2

Nov 132013

Highlander 6-cyl

  • 5,000 miles

A D V E R T I S E M E N T S

Dear sir, I purchased a new 2013 Toyota Highlander. The spare tire is mounted under the vehicle & held in place by a cable. The spare tire becomes loose and it drops down when driving. I just recently had riverhead Toyota (where I purchased the Highlander) repair the mechanical crank, it was in the shop for 8 days. The service manager mike hammer told me he personally repaired it. I had it 2 days and about 300 miles and the spare tire dropped down again. It is currently back at riverhead Toyota. I asked for the regional manager to inspect the vehicle. This has been going on since Nov 2013. I called Toyota to complain, about 15 times. I have a case worker but my vehicle is not fixed. My spare tire gets damaged when it drops down, Toyota has replaced 2 mag wheels and is refusing to replace 2 more damaged mag wheels. They are unable to fix the problem. This is a safety issue with the spare tire hanging by a cable from the bottom of the vehicle (it has dropped down as much 8in off the road) and it swings. My vehicle was purchased with a trailer hitch which contains the swinging of tire. When the tire drops below the trailer hitch it makes a lot of noise. Can you please check if this is issue with other owners & what is was done to repair this problem. I'm afraid one day the tire will become separated from my vehicle and cause an accident. I'm not sure Toyota wants to fix the defect and I feel my vehicle is being held hostage.

- St. James, NY, USA

problem #1

Nov 132013

Highlander 6-cyl

  • 5,000 miles
Dear sir, I purchased a new 2013 Toyota Highlander. The spare tire is mounted under the vehicle & held in place by a cable. The spare tire becomes loose and it drops down when driving. I just recently had riverhead Toyota (where I purchased the Highlander) repair the mechanical crank, it was in the shop for 8 days. The service manager mike hammer told me he personally repaired it. I had it 2 days and about 300 miles and the spare tire dropped down again. It is currently back at riverhead Toyota. I asked for the regional manager to inspect the vehicle. This has been going on since Nov 2013. I called Toyota to complain, about 15 times. I have a case worker but my vehicle is not fixed. My spare tire gets damaged when it drops down, Toyota has replaced 2 mag wheels and is refusing to replace 2 more damaged mag wheels. They are unable to fix the problem. This is a safety issue with the spare tire hanging by a cable from the bottom of the vehicle (it has dropped down as much 8in off the road) and it swings. My vehicle was purchased with a trailer hitch which contains the swinging of tire. When the tire drops below the trailer hitch it makes a lot of noise. Can you please check if this is issue with other owners & what is was done to repair this problem. I'm afraid one day the tire will become separated from my vehicle and cause an accident.

- St. James, NY, USA

Search CarComplaints.com for these popular complaint phrases...

Not what you are looking for?