Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
80,993 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Toyota Highlander Hybrid engine problems

engine problem

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2009 Toyota Highlander Hybrid Owner Comments

problem #3

Oct 262015

Highlander Hybrid

  • 125,000 miles


The contact owns a 2009 Toyota Highlander hybrid. While driving 30 mph, the contact heard a clunking noise coming from the front end of the vehicle. The vehicle lost power and failed to accelerate or restart. The vehicle was towed to the dealer. The dealer immediately noticed that the vehicle seemed to consume abnormal quantities of oil. The vehicle had an oil change a month and a half prior to the failure and the oil meter measured one quart of engine oil left in the vehicle. The dealer was unable to diagnose the failure. Several months later, the contact received notification of NHTSA campaign number: 13V396000 (hybrid propulsion system). After the recall repair was performed, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 125,000. The VIN was not available.

- Hersey, PA, USA

problem #2

Sep 202013

Highlander Hybrid

  • 57,780 miles
Driving about 40mph went to accelerate and the whole car stopped responding to anything. Couldn't drive it at all, was able to limp to side of road, at first couldn't turn vehicle off. Once able to turn off and back on car would drive. Warning messages came on "check brake system-have your vehicle checked by dealer immediately" and then "check hybrid system-stop the vehicle in a safe place (as if I had a choice since the vehicle stopped itself0, immediately contact dealer" had it towed to dealer who did a check and informed me that the problem is a part of the most recent recall however they do not have the parts as of yet and arent sure when they are going to get them.

- Manhattan Beach, CA, USA

problem #1

Oct 132012

Highlander Hybrid 6-cyl

  • 60,200 miles
Depressed accelerator after being stopped at traffic light. Car jerked forward, stopped and would not restart. Warning messages for the hybrid system (message was 'stop immediately and notify dealer'), brake system and 4 wheel drive. Car was towed to dealer who determined it was failure of hybrid inverter requiring complete replacement. I'm concerned because this sound similar to issues reported for 2006 and 2007 highlander models.

- Gig Harbor, WA, USA

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