Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Toyota Matrix seat belts / air bags problems

seat belts / air bags problem

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2003 Toyota Matrix Owner Comments

problem #1

Jun 282004

Matrix

  • miles

A D V E R T I S E M E N T S

I wish to question the safety of seat belt design, as my son has now--3 times--gotten so tangled in his rear-seat belt that it had to be cut to get him loose. We have a Toyota Matrix, but I don't think this problem is specific to that model car. It happened once before in a rental car whose make I don't recall. No question our young, squirmy son did something weird; we think he put the shoulder strap behind him and then turned in some odd way. But after that, the design is such that the lap belt just kept getting tighter and tighter the more he tried to get free. Unfastening the belt did no good. And it seems quite dangerous for there to be no way to release it. There should be some kind of manual override mechanism for such cases. Or at the very least a warning in the car's manual that explains that if a passenger allows the shoulder strap tighten behind the body, there will be no way to loosen the lap belt. The Toyota dealer did replace the belts at no cost. They said they were aware of this happening beofre, and that they'd mention the problem to their design/safety department. But assuming that the seat belt design in most cars is similar, we thought it was a problem to bring to your attention.

- Maplewood, NJ, USA

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