Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.


really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
104,140 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Matrix brakes problems

brakes problem

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2004 Toyota Matrix Owner Comments

problem #2

Aug 042016


  • 149,280 miles


I was backing down my driveway when my car suddenly accelerated-the brakes and steering also went out-I crashed into a bank on one side of the road, then the car swung around and I ended up suspended over a ditch. I was finally able to switch gears and turn the car off

- Salem, VA, USA

problem #1

Nov 032013

Matrix 4-cyl

  • 59,000 miles
I was traveling at approximately 35 mph when I first started to apply pressure to my brakes. There was no tension what so ever. I was standing on them and the brake petal was hitting the floor. As a result, I ran though a stop sign and hit a concrete barrier. My steering wheel also locked up and my airbag never deployed. I lost my entire front bumper and the tank that holds the windshield fluid was cracked. The car was towed. I contacted Toyota's manufacturer and was told " it happens". I feel that there was a defect in the braking system and the airbag system. All I want is my car fixed but no one will give me the time of day. I bought the car in February of this year at a Toyota dealership. The car was pre-certified. Thank you.

- Delran, NJ, USA

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