CarComplaints.com Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.
Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.
10.0
really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
39,493 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Toyota Matrix. The contact received a notification of NHTSA campaign number: 15V043000 (air bags) however, the part was not available for the recall. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/04/16 updated 05/14/18
Takata recall I received a letter from Toyota about a recall concerning my vehicle. In this letter, it states that my local dealership is stocked ( with a sub-wire harness and SRS ECU ) and ready to complete my repair. I showed up to my local dealership on 12/12. I was told that the parts needed are not actually in stock and needed to be ordered. Possibly taking up to two weeks. After pointing out the difference in what what they are telling me versus what the notice states, I was dismissed. This recall is a very important recall that received much press due to the fact that the airbags may deploy without warning, causing injury. My main complaint is with the dealership's overall concern with the recall process. When I spoke to the service manager, I was told I wasn't understanding the notice completely. To remedy this situation, I would like someone to contact joe myers Toyota dealership in houston to see if they are indeed handling this type of recall properly.
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (electrical system); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not aware of the issue. The contact had not experienced a failure.
- Indianapolis, IN, USA
Search CarComplaints.com for these popular complaint phrases...
Tla* the contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (air bags). The part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure....updated 01/20/16 03/19/18; 05/15/18
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V043000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
2004 Toyota Corolla matrix. Consumer writes in regards to front passenger airbag inflator module recall notice issues. The consumer would like to disconnect the passenger air bag.
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 Toyota Corolla matrix. The contact received notification of NHTSA campaign numbers: 13V029000 (air bags) and 15V286000 (air bags); however, the parts needed to perform the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (air bags); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2004 Toyota Matrix. The contact stated that the air bag warning light illuminated continuously. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the parts were unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 161,000.
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V043000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. Updated 09/18/15 the consumer stated the air bag never deployed in two separate head-on collisions. The consumer has since traded the vehicle. Updated 09/22/15
The contact owns a 2004 Toyota Corolla matrix. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags), 14V043000 (power train), and 13V029000 (air bags); however, the parts needed for the repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign numbers: 15V285000 (air bags) and 15V043000 (air bags); however, the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. In addition, the contact stated that the rear seat belts failed to retract and were loose when latched. The dealer was not made aware of the failure. The failure mileage was not available. Updated 09/11/15 updated 11/07/2017
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V043000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2004 Toyota Matrix. The contact received notification of a manufacturer recall related to the air bag and stated that the part needed was not available. The dealer did not provide a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2004 Toyota Matrix. The contact received notification of NHTSA campaign number: 14V350000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Received a recall in the mail stating front passenger airbag inflator module is defective. Report to you nearest dealer to have part replaced. When I did they said they have not received the part to replace. Waiting until they receive the part from Toyota main branch. Meanwhile in the safety notice for recall it specifically states do not operate vehicle with occupants in the front passenger seat. This vehicle is used for picking people up to be transported to appointments. How long can this be an inconvenience on not allowing anyone in the front seat. When asked how long will this take. I get no response for an answer on how long before parts will be shipped out to local dealerships. This is ridiculous to make a consumer wait for such a long period of time without any conclusion on how long to get a part. The last time I checked next day air was available anywhere in the world so what is the real problem with this recall. This is costing me money for not allowing anyone in this vehicles seat. I would appreciate a response or a deadline on when this can be resolved. Thanks hearing me on this issue.
2004 Toyota Matrix. Consumer writes I N regards to airbag inflater module recall. The consumer was informed, the recall only applied to vehicles registered in gulf states. The consumer stated the vehicle was registered in Florida. However, he was at a dealer in New Jersey. The dealer also stated the part was not in stock.
A D V E R T I S E M E N T S
- Ridgefield, WA, USA