Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
2,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Matrix suspension problems

suspension problem

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2004 Toyota Matrix Owner Comments

problem #1

Jul 162004

Matrix 4-cyl

  • Automatic transmission
  • 2,500 miles


While driving under normal dry conditions on straight road vehicle drifted to left side of the highway, attempted to gain control, went to right of highway, felt like play in the steering wheel. Corrected to the right, and it over corrected. Couldn't get the vehicle to go straight. Insurance inspected it, and they said they were unable to inspect the steering. Toyota said they couldn't find a mechanical defect. Consumer lost control of vehicle and went into the ditch. Consumer's vehicle became airborne, landed on it's side in a cornfield, and was determined a total loss. Consumer was then taken and admitted to the hospital with injuries such as a broken sternum, foot, finger, multiple cuts and contusions.

- Easton, MD, USA

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