Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.

2.1

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
74,262 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Toyota Matrix miscellaneous problems

miscellaneous problem

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2007 Toyota Matrix Owner Comments

problem #3

Nov 192014

Matrix

  • 138,000 miles

A D V E R T I S E M E N T S

Exterior door handles all broke off making it difficult to enter car, which makes it difficult to open door to enter car or open door to remove children

- Port Charlotte, FL, USA

problem #2

Jun 012011

Matrix

  • 42,393 miles
I am greatly concerned about the fact that how Toyota is handling manufacturing defects could lead to the injuries or deaths of its customers. We received information from Toyota saying that the onboard computer for the car was defective and needed to be replaced. However, the company did nothing for months despite repeated phone calls. Toyota representatives on the phone initially provided no help in getting the problem resolved. We finally got permission to bring the car to a dealer for repair, which also had the engine light on (there can be many reasons for this, but they should be easily identified. I had to wait several hours because the initial replacement was also defective (I believe the date was 6/8/11). As I drove away from the dealership, which was now closed, the engine light came back on. We had to bring back the car, and were told that the 02 sensor was defective. I have read on the internet (although I don't know the accuracy of this) that Toyota has been putting defective O2 sensors in cars that don't last as long as they should (ours only has 42K). We then had to pay an independent mechanic with a much higher customer service rating than Toyota dealers have to find out what is actually wrong with the car. The problem was confused by the fact that the onboard computer was not consistent or accurate. For days the engine light was on, for days it was off. These mechanics said that the Toyota dealer made an error and did not clear the computer's history so any future problem could be easily identified. So they cleared the history and we had to bring the car back in a few days. They then replaced the apparently defective O2 sensor. We hope this is over but don't have great confidence. There have been many problems reported with the Matrix. Edmunds.com reports that "a periodic problem with this vehicle is failure of the powertrain control."

- Springfield, VA, USA

problem #1

Jun 012011

Matrix

  • 42,393 miles
I am greatly concerned about the fact that how Toyota is handling manufacturing defects could lead to the injuries or deaths of its customers. We received information from Toyota saying that the onboard computer for the car was defective and needed to be replaced. However, the company did nothing for months despite repeated phone calls. Toyota representatives on the phone initially provided no help in getting the problem resolved. We finally got permission to bring the car to a dealer for repair, which also had the engine light on (there can be many reasons for this, but they should be easily identified. I had to wait several hours because the initial replacement was also defective (I believe the date was 6/8/11). As I drove away from the dealership, which was now closed, the engine light came back on. We had to bring back the car, and were told that the 02 sensor was defective. I have read on the internet (although I don't know the accuracy of this) that Toyota has been putting defective O2 sensors in cars that don't last as long as they should (ours only has 42K). We then had to pay an independent mechanic with a much higher customer service rating than Toyota dealers have to find out what is actually wrong with the car. The problem was confused by the fact that the onboard computer was not consistent or accurate. For days the engine light was on, for days it was off. These mechanics said that the Toyota dealer made an error and did not clear the computer's history so any future problem could be easily identified. So they cleared the history and we had to bring the car back in a few days. They then replaced the apparently defective O2 sensor. We hope this is over but don't have great confidence. There have been many problems reported with the Matrix. Edmunds.com reports that "a periodic problem with this vehicle is failure of the powertrain control."

- Springfield, VA, USA

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