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CarComplaints.com Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.

10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
16,559 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Toyota Matrix seat belts / air bags problems

seat belts / air bags problem

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2007 Toyota Matrix Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #22

Mar 032015

Matrix

  • 133,000 miles

A D V E R T I S E M E N T S

I received a recall notice saying I needed immediate replacement. My dealer fort bend Toyota has told me for months that the parts are on back order and can not give me a date for repair

- Sugar Land, TX, USA

problem #21

Jun 162015

Matrix 4-cyl

  • miles
The contact owns a 2007 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 1/15/16 updated 01/25/16.

- Florence, KY, USA

problem #20

Jul 012015

Matrix

  • miles
The contact owns a 2007 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Hot Springs, AR, USA

problem #19

Aug 052015

Matrix

  • miles

A D V E R T I S E M E N T S

The contact owns a 2007 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Westbrook, ME, USA

problem #18

May 112015

Matrix

  • miles
The contact owns a 2007 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Belchertown, MA, USA

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problem #17

Aug 102015

Matrix

  • 85,000 miles
Toyota has not rectified the airbag issue in a timely manner. I received an "interim notice" from Toyota regarding the recall of airbags on my car 8/10/2015. The status of my car according to Toyota remains "interim" and as such they are not able to replace the airbag. However, in said letter Toyota stated that, "until the remedy becomes available in your location, we recommend that you do not operate the vehicle with an occupant in the front passenger seat." In other words, you cannot fully use your car and to date, we cannot fix it.

- Jersey City, NJ, USA

problem #16

Jul 162015

Matrix

  • miles

A D V E R T I S E M E N T S

The contact owns a 2007 Toyota Corolla matrix. The contact received a recall notification for NHTSA campaign number: 15V285000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Elizabeth, NJ, USA

problem #15

Jun 302015

Matrix 4-cyl

  • miles
The contact owns a 2007 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V286000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. This issue has been resolved - the dealership has received the necessary parts and has completed the repair. Thank you.

- Parish, FL, USA

problem #14

May 012015

Matrix 4-cyl

  • miles
There is a recall on my car-sent in May 2015.have been trying to get info. On when these parts would be in to be fixed. Passenger airbag. Called my dealership, Toyota hq, chat with tvsh and am getting nowhere. This is a huge inconvenience. Want info. On when this will be fixed. It is almost November. Contact me at [xxx] thank you for your immediate attention to this matter. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- White Bear Lake, MN, USA

problem #13

Feb 022015

Matrix

  • miles
I received a letter from Toyota notifying me of an interim safety recall notice about 7 months ago. They stated that they would send another letter when parts were available and recommended not operating the vehicle with someone in the passenger seat, which is unavoidable in my case. They have not followed up on this, which I feel is negligent. What can you do about this?

- Willow, NY, USA

problem #12

Aug 022015

Matrix

  • miles

A D V E R T I S E M E N T S

The contact owns a 2007 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Kent, WA, USA

problem #11

Aug 042015

Matrix

  • miles
The contact owns a 2007 Toyota Matrix. The contact received notification of NHTSA campaign number:15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Porterville, CA, USA

problem #10

Aug 052015

Matrix

  • miles
The contact owns a 2007 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 15V286000 (air bags) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Lamassa, CA, USA

problem #9

May 132015

Matrix

  • miles
The contact owns a 2007 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure.

- Albuqerque, NM, USA

problem #8

Jun 252015

Matrix

  • 85,000 miles
The contact owns a 2007 Toyota Matrix. While stopped at a traffic light, the vehicle engine seized without warning. The vehicle restarted and while driving less than 10 mph, the speedometer read 20 mph. The failure recurred multiple times. The contact mentioned that smoke started emitting from under the hood, as well as, the right passenger seat. The contact heard a loud abnormal noise. The contact stated that the engine sounded like it was going to start on its own and then the windshield wipers activated and the dashboard lights flashed. The firemen arrived and unplugged the battery. A report was filed by the fire department. The vehicle was towed to the contact's residence and then was taken to the dealer for investigation. The vehicle was not repaired. The approximate failure mileage was 85,000.

- Huntington Park, CA, USA

problem #7

Aug 102015

Matrix

  • miles
Toyota is recalling several models including mine for a defective passenger side airbag. Apparently metal can burst through the airbag if it is deployed causing injury or death. They sent me a letter stating they are working on getting the parts for repair but don't know when that may be. They suggested that nobody ride in the front passenger seat until it can be fixed by an undetermined date. Not a satisfactory solution in my opinion.

- Hebron, MD, USA

problem #6

May 132015

Matrix

  • miles
The contact owns a 2007 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V286000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Auston, TX, USA

problem #5

May 182015

Matrix

  • miles
The contact owns a 2007 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V286000 (air bags) however, the parts needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Chelsea, AL, USA

problem #4

Jul 212015

Matrix

  • miles
The contact owns a 2007 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V286000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Dallas, TX, USA

problem #3

May 182015

Matrix

  • miles
The contact owns a 2007 Toyota Matrix. The contact received notification of NHTSA campaign number: 15V286000 (air bags); however, the part to do the repair was not available. The contact notified the manufacturer and was informed that the vehicle was safe to drive, as long as the front passenger seat was not occupied. The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The contact had not experienced a failure.

- Dallas, TX, USA

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