Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Toyota Matrix seat belts / air bags problems

seat belts / air bags problem

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2008 Toyota Matrix Owner Comments

problem #10

Jan 012008

Matrix

  • miles

A D V E R T I S E M E N T S

Takata recall the news reported the death of a woman driving a car with takata airbags. Why is nothing being done about Toyota not doing anything to fix this defect and allowing us to drive these death machines. I currently do not have any one in my passenger seat, this latest death was the driver.

- Chula Vista, CA, USA

problem #9

Jul 062016

Matrix

  • miles
Takata recall. The contact owns a 2008 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 16V127000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Las Vegas, NV, USA

problem #8

May 312016

Matrix

  • miles
"takata recall"? undated letter from Toyota in May 2016 advised vehicle subject to recall because of defective air bag inflators. Undated letter from Toyota later in May 2016 advised that parts preparation completed for our area and to schedule repair with dealer. On 06 June 2016 dealer inspected vehicle and advised that parts not available and had been ordered. On 14 June, 19 July, & 29 July checked with dealer & parts still not available. On 24 June & 24 August called Toyota customer experience center to complain that parts not available although advised by Toyota in may that they were. Told it was a major problem and they were doing the best they could. Problem(s): Toyota lied about the availability of parts; no one is to use passenger front seat of car until repaired(upset wife); ready to sell/trade car but don't want to endanger someone else; feel that Toyota is releasing parts to higher priority customers e.g. new car sale customers. Toyota needs to track parts for our vehicle and get it repaired now!

- Casa Grande, AZ, USA

problem #7

Jul 012016

Matrix

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2008 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V127000 (air bags); however, the parts needed to perform the repair were unavailable. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Aberdeen, WA, USA

problem #6

Apr 052016

Matrix

  • miles
Takata recall. The contact owns a 2008 Toyota Corolla matrix. The contact received a recall notification for NHTSA campaign number: 16V127000 (air bags). The dealer was unable to provide a reasonable time frame to supply the part for the recall repair. The contact called the dealer for weeks and they kept indicating that they would call when the parts were available, but the contact received no follow up response from the dealer. The contact was unable to determine when the vehicle would be repaired. The contact had not experienced a failure. Parts distribution disconnect. Updated 08/30/16

- Renner, SD, USA

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problem #5

Apr 202016

Matrix

  • miles
Takata recall. I feel that Toyota is taking too long to fix this issue. I think that it is ridiculous that they expect passengers to sit in the back seat for no telling how long. If nothing else they should give out loaner vehicles until they fix the airbag problem!

- Louisville, KY, USA

problem #4

Apr 212016

Matrix

  • miles

A D V E R T I S E M E N T S

Takata recall Toyota send me a safety recall notice (interim notice) re front passenger airbag initiator module. They had the audacity to say that "until the remedy becomes available in your location, we recommend that you do not operate the vehicle with an occupant in the front passenger seat"!!! that is unacceptable, especially since we live in an area that receives lots of humidity (Toyota says they are prioritizing part replacements in geographic locations that are subject to consistently high absolute humidity, but they do not list which areas they think this applies to. Where we live certainly meets the high moisture criteria). Our complaint is that Toyota should replace the parts now!!), please insist they rectify their defective airbags now for our car in this high-humidity locale. On another note, this Toyota vehicle has been nothing but trouble: Water pump replaced not long after purchase (when car was basically still brand new), hub caps that fall off constantly, and most frustrating of all, a vibration/noise from the front end that the dealer refused to fix. The dealer misdiagnosed the noise/vibration by replacing the wrong front wheel bearing. When we told them the noise persisted, the Toyota dealer said the warranty was over & would not fix their previous error!! now Toyota unscrupulously sends an interim notice of a defect that could kill a passenger in our car. As before, please make Toyota fix the airbag now so we can use the car safely now!

- Vancouver, WA, USA

problem #3

Mar 032016

Matrix

  • miles
Takata recall. The contact owns a 2008 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V127000 (air bags); however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Richmond, CA, USA

problem #2

Apr 162016

Matrix

  • miles
Received a recall notice that my car is unsafe to drive and that Toyota recommends that I have their remedy performed immediately. I called as soon as the dealership opened on a Saturday and they told me that I should call back mid week because they are really busy. If my car is immediately unsafe to drive, waiting until mid week to be able to drive my car again is completely unacceptable.

- Kennesaw, GA, USA

problem #1

Jul 012015

Matrix

  • miles
Please advise Toyota to recall the 2008 matrix, as it has an affected takata airbag that may lead to catastrophic injury during deployment. I own a 2008 Toyota matrix which is in the same generation as the 2005-2007 Toyota matrix models. The airbag used in the 2008 matrix is identical to that which is used in the 2005-2007 Toyota matrix models. However, the 2008 Toyota matrix airbag was not recalled (unlike the 05-07 models) even though it has the same airbag part number as the recalled models. I believe that Toyota may have overlooked the 08 matrix as it occurred during a limited production run (there were very few 08 matrixes produced; they began selling the 09 in early 08). The airbag in my vehicle is not deployed, but I feel unsafe knowing the same airbag was recalled but my model year was overlooked.

- North Canton, OH, USA

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