Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Toyota Matrix accessories - interior problems

accessories - interior problem

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2009 Toyota Matrix Owner Comments

problem #1

May 142009


  • 9,000 miles


The contact owns a 2009 Toyota Matrix. The contact stated that the head restraint would move up involuntarily and no longer supported her neck and head. The contact called the dealer who stated that they would put the permanent indentations on the metal for the restraint so that it would not move; the dealer also stated that the problem could be in the seat design and to take it in for diagnosis as it was. The vehicle had not been repaired at the time of the complaint. The failure mileage was approximately 9,000. The current mileage was approximately 19,100.

- Philadelphia, PA, USA

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