CarComplaints.com Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.

10.0

really awful
Crashes / Fires:
10 / 0
Injuries / Deaths:
9 / 0
Average Mileage:
12,047 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Toyota Matrix seat belts / air bags problems

seat belts / air bags problem

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2009 Toyota Matrix Owner Comments (Page 1 of 2)

problem #36

Jun 092016

Matrix

  • miles

A D V E R T I S E M E N T S

Takata recall - since receiving June 9, 2016 safety recall (interim notice), I have not received additional info from manufacturer for when takata front passenger airbag inflator (zone a) will be replaced. When will the replacement of the airbag inflator or the airbag assembly finally become available??! this is an unreasonable risk that can result in serious injury or death!!

- La Habra, CA, USA

problem #35

May 232016

Matrix

  • miles
Dear sir or madame, please assist us with our problem. Toyota is really bad about this latest recall. It still has not been fixed! it is ridiculous that the "fix" is not to sit in the passenger seat. This lowers the value of my car since who wants to buy a used vehicle with this serious issue! plus my wife cannot sit next to me to give me directions since I am deaf and cannot hear the gps. Can't they just turn it off rather than letting it explode" we have another recall with them and that still have not been fixed in many years. I am still waiting for my $87 recall settlement for many years and here is another recall is not being done! now checking on a class action lawsuit against Toyota since this car cannot be used for the number of passengers it was purchased for! we may not be able to afford a new car, but we will roar. Please help us owners get this fixed??" thank you for your help, robert and cathy ulshafer

- Fernandina Beach, FL, USA

problem #34

Jan 112017

Matrix

  • miles
Takata recall I just received notification about the takata recall and I was concerned because I have lived in humidity and fluctuating temperatures. I contacted my local dealership and they advised that they did not have a solution at this time. It is extremely frightening to know that your vehicle is not safe for you or your passengers. I have been advised by loved ones that takata was aware of this defect in 2004. Four years before I purchased my vehicle. It seems unreasonable that after buying a care brand new and paying in full that you should discover your life, and the lives of your family were not taken into consideration by the individuals that have been aware of this for some time. It is infuriating that they didn't offer a temporary solution, such as removing the air bag until the parts could be replaced. At this point I have to hope that my air bag isn't deployed for any reason, which makes me very nervous.

- Peoria, AZ, USA

problem #33

Apr 112016

Matrix

  • miles

A D V E R T I S E M E N T S

Takata recall: In April, 2016, I received a notice from Toyota that my vehicle would be recalled for an airbag replacement. Furthermore, I was not to allow anyone to use the front passenger seat until the replacement was made. This is a hardship. Toyota and my dealer, gatorland Toyota in gainesville, fl, agreed to loan me a rental car free of charge if needed due to hardship. I have used a rental car from gatorland twice now, but this is inconvenient. Furthermore, my vehicle is not worth its full value for resale without the airbag replacement. Replacement is now scheduled for May 2017, according to gatorland, but this date has been moved back several times already.

- Gainesville, FL, USA

problem #32

Jul 012016

Matrix

  • 80,000 miles
Takata recall: The NHTSA attendant I talked to about airbag recall on 09 matrix didn't seem to know anything about when it was to take place and told me to call Toyota. I need to have this fixed also Toyota doesn't have answer either! I can't afford a new car and you say this one isn't safe but what are you doing to make Toyota fix it?

- Clarkston, GA, USA

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problem #31

Jun 012016

Matrix

  • miles
The contact owns a 2009 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Chico, CA, USA

problem #30

May 232016

Matrix

  • miles

A D V E R T I S E M E N T S

Takata recall the recall was issued in may, 2016, and I have yet to receive a remedy. That is 7 months without any remedy. I need to be able to drive passengers in my vehicle, and it limits this ability.

- Los Angeles, CA, USA

problem #29

Dec 102016

Matrix

  • miles
Takata recall. The recall has affected my daily use of my vehicle since I am unable to carry a passenger in the front passenger's side seat. This has been an issue since May 2016. When I call Toyota, I continue to get the response that a remedy is not available and they will let me know as there is a remedy.

- Valdosta, GA, USA

problem #28

Jul 072016

Matrix

  • 75,000 miles
The contact owns a 2009 Toyota Matrix. While stationary, the contact's vehicle was rear ended by another vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the head, upper back, and neck that required medical attention. The contact drove the vehicle home. The manufacturer was made aware of the failure. The failure mileage was 75,000.

- Seattle, WA, USA

problem #27

Jun 092016

Matrix

  • miles
Takata recall. The contact owns a 2009 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Diego, CA, USA

problem #26

Nov 072016

Matrix

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2009 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Lincoln, CA, USA

problem #25

May 232016

Matrix

  • miles
Takata recall. The contact owns a 2009 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Antonio, TX, USA

problem #24

Nov 012016

Matrix

  • miles
Takata recall: The speed in which Toyota is remediating this problem is unacceptable. My car is my family's primary vehicle. The solution of not riding in the front seat until the car is officially recalled does not work for my family of four, since I have 2 car seats that take up my back seat. I feel that my life is in danger every time the four of us ride in the car. It now has been approximately 5 months since I was notified about my defective airbags.

- College Park, GA, USA

problem #23

Jul 092016

Matrix 4-cyl

  • miles
Takata recall. The contact owns a 2009 Toyota Matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/05/17

- Tampa, FL, USA

problem #22

Jul 272016

Matrix

  • 58,000 miles
Takata recall 16V-340: I was notified by Toyota that my vehicle was subject to the takata airbag recall for passenger side airbags 3 months ago. The dealer indicated that a replacement part was not yet available and was unable to give me an estimated timeframe in which it would be available for replacement. I am concerned about the safety risk. The Toyota notification indicated that if I believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time frame, I may submit a complaint to NHTSA via this site, and so am doing so. Toyota is responsible for ensuring that vehicles meet safety standards and that when a safety concern is identified it is addressed in a timely and responsible manner. The manufacturer has failed in this regard. It is unreasonable to ask vehicle owners to operate the vehicle without a passenger in the front seat until the manufacturer can get around to fixing the problem.

- Norcross, GA, USA

problem #21

Oct 212016

Matrix 4-cyl

  • miles
Takata recall I haven't been able to drive with a passenger in my car for five months now. It is impeding my way of life. Also, I don't feel safe driving the car at all, but I have no choice. I think it is well past the time these airbags were fixed.

- Ventura, CA, USA

problem #20

May 232016

Matrix

  • miles
The contact owns a 2009 Toyota Corolla matrix. The contact received notification of NHTSA campaign number: 16V340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure.

- Charlotte, NC, USA

problem #19

May 232016

Matrix

  • miles
Takata recall, when is this going to be fixed"???? I have a family and its a pain in the ass to only fit three people, no one sits in front cause of risk of death!! really"

- Victorville, CA, USA

problem #18

Oct 012016

Matrix 4-cyl

  • miles
Toyota Matrix. Consumer writes in regards to passenger airbag recall notice (16V-340) issues. The consumer also stated the was an issue with the drive side window.

- Miramar, FL, USA

problem #17

Sep 132016

Matrix

  • miles
My fiance' and I received a recall notice from Toyota for a safety recall to remedy the sprial cable that controls the airbag warning light. The recall notice told us to take the car to a Toyota dealership to have the car repaired free of charge. When we took the car for repair they said it had already been repaired and after checking with the manufacturer they stated it had been fixed on March 2, 2016 in NJ. The car was in Maryland on that date under my ownership so we do not understand how they could have repaired the car. They want to charge us for the diagnostics and possibly the repair since they insist that the car was already repaired. We have an airbag warning light located on the instrument panel that will not go off. This warning light is the same light on the recall notice. Toyota does not want to fix it without a fee, and they believe they have already fixed the problem. The light remains on our car to date. We would like an investigation of this mater before seeking legal counsel to rectify the safety problem. The vehicle was parked when the light illuminated and does not go off while driving the car.

- Oxon Hill, MD, USA

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