Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The Toyota Matrix is the mechanical twin of the Pontiac Vibe.

Both models were a joint GM-Toyota venture, manufactured together at a NUMMI production facility in Fremont, CA. Only the heating & A/C systems are different.


really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
40,491 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Toyota Matrix steering problems

steering problem

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2009 Toyota Matrix Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #4

Nov 262009


  • 7,000 miles


Bought 2009 Toyota Matrix in Sept. 2009... have experienced both gas pedal issues and steering issues. Gas pedal issue has been "fixed". in regards to the steering issue, I have noticed that when I was driving at speeds over 35mph it does pull to the right and feels like the car is being pushed by wind, my daughter & husband also experienced this while driving the car. I did not report the steering issue to anyone because I did not know it was a defect, this is the first Toyota I have owned and thought it was a Toyota thing. Also, I was involved in an accident in Nov. 2009 in the Toyota Matrix, I am unsure of whether the gas pedal issue may have played a role in that incident. I do not own this car now, I traded it in on another vehicle.

- Tacoma, WA, USA

problem #3

Dec 082009


  • 10,873 miles
When you're driving the car unexpectedly pulls to the left or the right then when trying to correct the steering over corrects thus jerking the car in which ever direction you are trying to correct. This action occurs every day. We have taken the vehicle to two different dealership service departments, at one we were told the front tires were swapped and at the other they said they could not duplicate the problem and we were told that there was nothing wrong with the steering and that without a recall there was nothing they could or would do to fix the problem.

- Searcy, AR, USA

problem #2

May 012008


  • miles
There is a sway in the driving of the car on the highway. Staying in a lane is difficult. Steering is uneasy.

- District Heights, MD, USA

problem #1

Oct 072009

Matrix 4-cyl

  • Automatic transmission
  • 72,483 miles
The contact owns a 2009 Toyota corolla Matrix. When starting the vehicle all of the warning lights illuminated on the instrument control panel. The speedometer failed, and then there was a loss of power steering. The vehicle was taken to the Toyota dealership for inspection. A technician stated that because they could not duplicate the failure they could not provide a remedy. The current and failure mileages were 72483. Updated 12/17/09 the warning lights remained on until the ignition was turned off. The speedometer and tachometer never left zero. Updated 12/21/09

- Chicago, IL, USA

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