This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Toyota Prius. The contact was driving 20 mph and crashed into the rear of another vehicle. The contact stated that the seat belt did not properly restrain, causing her chest to be thrown into the steering wheel. In addition, the air bags did not deploy. The police were contacted and a police report was filed. The vehicle was ruled as destroyed by the contact's insurance company. The manufacturer was notified of the incident who assigned her a case manager who would return her call in the near future. The failure mileage was 134,000.
- Elmira, OR, USA
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- Elmira, OR, USA