This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The headlights turn off during driving, so I exit the freeway and turn them on and off and they start again and so on, I already changed the bulb did not help, I took it two times to the longo Toyota in el monte California and they refused to repair it stating that they could not duplicate it, I I complained about the noise of the ABS system and they refused to repair it there is recall on both
Trunk opening switch has worked intermittently due to deterioration of rubber covering. Problem leaves gooey residue on hands and clothes. Unable to access safety items in trunk when lock fails to work
The contact owns a 2007 Toyota Prius. Without warning, the instrument panel cluster failed and the gauges failed to properly function. The vehicle was taken to a dealer to be diagnosed. The manufacturer was notified of the failure and indicated that the time frame had expired for the contact to receive the warranty extension campaign and provided no remedy solution. The approximate failure mileage was 115,000.
The headlights on my Prius randomly go dark. Sometimes 1 headlight and other times both. Turning off the light switch and then back on is a temporary fix. The problem comes back minutes later. This is very unsafe for myself and other drivers on the road. This happened while I was on the interstate going 70 mph last night!
Hid headlight leveling sensor failed due to corrosion, sensor is exposed under the car and apparently leaks road salt solution.. headlights pointing down, inadequate visibility driving at night. Exorbitant cost to replace, ~$400
- Asheville, NC, USA
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The contact owns a 2007 Toyota Prius. The contact stated that while driving at various speeds, all warning lights began to illuminate on the instrument panel. The failure occurred intermittently. The vehicle was taken to an independent mechanic where the failure was not able to be determined. The vehicle was not repaired. In addition, the contact received notification of NHTSA campaign number: 15V449000 (hybrid propulsion system). The manufacturer was not notified of the failure. The failure mileage was approximately 148,000.
My wifes 2007 Prius headlights continue to flicker while driving at night. Then one side or the other will go out. The headlights have been inspected by 2 certified mechanics neither can find any faults in the headlights or bulbs even applying contact grease to assure electrical continuity. Attention NHTSA administrators ( this certainly could become a deadly problem.) we have had both lights go out simultaneously. The driver must immediately turn the light switch off then on to restore lighting. I hope they never fail to re-light!! of all the problems- attention surely must be given to these lights. Almost a thousand complaints here..how many people keep taking this problem to the dealers, only to have it repeat itself? immediate action is required by the NHTSA.
The contact owns a 2007 Toyota Prius. The contact stated that while driving at various speeds, the instrument panel lights failed to remain illuminated. The contact stated that the failure recurred several times. The contact also stated that when the failure occurred it was impossible to shut the vehicle off without removing the negative battery terminal. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
One hid headlamp will occasionally turn itself off. Turning headlamp switch off for 3-5 minutes and then back on will correct the issue. As one could imagine, very problematic when driving on the freeway at night. Multiple bulb replacements (over $150 each) have had no effect. Dealer recommended full headlamp replacement is over $1000. Research found that many others have had a similar issue, and eventually trace the problem back to the ballast of the hid lamp, which is easily damaged by water from poor design (the ballast is weather-sealed against the engine compartment, but not against the headlamp itself; any water that makes its way into the lamp will run down and pool on the ballast electronics).
The contact owns a 2007 Toyota Prius. While driving 70 mph, the brake pedal depressed on its own and the vehicle failed to accelerate. The brake hazard warning indicator illuminated several times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was unavailable. The approximate failure mileage was 52,800.
Yet another 2007 Prius with the rear hatch door latch cover that has decomposed rendering the ability to open the door from the outside impossible. This is a defect that is widely documented on various websites. Toyota should be held accountable and correct this defect at their cost. Safety issues: Inability to access equipment necessary to repair a tire failure, potential to be stranded on interstate highways, in remote areas etc. I am 69 years old, have had a hip replacement, a comminuted fracture of the patella on the same leg resulting in wire and screws holding the patella together. The other leg has sustained a traumatic injury that resulted in a rod from top to bottom of the tibia, and muscle, vascular, and skin grafts. Crawling inside the vehicle to access the manual release is not the easy task it may have once been; inability to access first aid or other safey equipment in the event of an incident; inability of rescuers to access the cabin via the rear hatch in the event of an accident.
The contact owns a 2007 Toyota Prius. The contact stated that the vehicle stalled without warning, while driving approximately 60 to 70 mph, the vehicle was towed to the dealer where it was diagnosed that the electronic control module and the electronic water pump failed. The dealer stated that the repair for NHTSA campaign number: 12V536000 (engine and engine cooling, hybrid propulsion system) was performed. The manufacturer was notified of the failure. The failure mileage was 167,000.
Headlamps go out suddenly and back on if switched turned off then on. Bulbs werereplaced as part of recall and it continues to happen. Over $500 quote to replace bulbs but no guarantee it doesn't continue to happen.
The rear hatch release on my 2007 Toyota Prius has begun to deteriorate and turn into a rubbery and sticky black mess. This issue interferes with the use of the hatch as the rubber not only gets on your fingers but appears to be blocking the release mechanism. The deterioration started during the summer.. the issue has worsened and today I was unable to open the rear hatch whatsoever.
The back latch of my 2007 Toyota Prius has degraded ("melted" almost). It no longer functions properly, and I am unable to open the back hatch door easily. Sometimes it requires considerable effort and perseverance to get it open. I am concerned that in the case of an emergency, I will not be able to get the door open. This is a major cause for concern and it is a serious safety hazard.
The contact owns a 2007 Toyota Prius. While driving at approximately 50 mph, the instrument panel, the headlights, and the tail lights failed to illuminate. The vehicle was taken to the dealer where the headlights were replaced but the failure persisted. The manufacturer was not made aware of the failures. The failure mileage was 75,642.
The contact owns a 2007 Toyota Prius. The contact stated that the instrument panel failed. The contact also stated that the ignition switch failed to release the key or turn it in order to shut off the vehicle. In addition, the passenger air bag warning light continuously illuminated. The failure occurred multiple times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000. MA 07/30/15 updated 10/2/2017
Multi functioning display failure: Touch screen for climate controls failed to work. Defrost became unusable (during rain/cold conditions), causing car to veer off road due to diminished road visibility. This screen sporadically ceases to be functional.
I started my car and as I was driving noticed no instrument lights on dash. I tried turning engine off (2 step procedure) and was unable to stop engine, unable to remove keys. I was stuck with a car that was running, an inability to lock the car because it did not recognize the commands. I tried calling the closest dealership and was passed from one person to another without answers as to what to do. I then called the dealership where I had purchased the car and they were able to tell me how to get the engine off - and they said there had been a recall on the instrument cluster. I had not been notified. I regularly have my car serviced at the dealership - as recently as 3 weeks ago.
My 2007 Prius has the hid (high intensity) headlights. Sometimes both headlights go out at the same time and sometimes just the passenger side headlight goes out. I originally thought that the problem was the bulbs so I replaced both bulbs just a few weeks ago with new bulbs, but the problem is still occurring. Sometimes when I turn the light switch off and then on again the headlights come on again. It seems to be a random occurrence but it is happening more and more frequently. This is a very dangerous situation especially when driving at night.
A D V E R T I S E M E N T S
- Pasadena, CA, USA