10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,090 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Toyota Prius lights problems

lights problem

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2007 Toyota Prius Owner Comments (Page 23 of 46)

« Read the previous 20 complaints

problem #467

Apr 012010

Prius

  • 40,000 miles

A D V E R T I S E M E N T S

My headlights in my Prius are only 2 years old and are already going out. I rarely replace headlights in other cars and 2 years for a $500 repair is fraud. Nothing leading up to it other than the headlights just started flickering about a month ago. It occurs almost every time we turn on the headlights. Not corrected yet. The lamps were replaced right at about 2 years ago (they were damaged then).

- Franklin, TN, USA

problem #466

Jan 022010

Prius

  • 65,000 miles
Passenger side headlight randomly turns on and off.

- Los Gatos, CA, USA

problem #465

Apr 202010

Prius

  • 50,000 miles
I purchased a new 2007 Toyota Prius that currently has 50K miles. The vehicle is equipped with hid headlamps. These lamps intermittently have started cycling on and off. One night I suddenly lost both headlamps. When you flick the switch on and off, the lamps come back on again... a least for a while. I found out I am not the only person with this defect! Toyota has discontinued these lights in their 2010 versions. They know they are defective! Toyota blames the bulbs but this sounds like a 25,000 volt power supply problem. These bulbs operate just like neon lighted signs! the bulb is nothing but a gas filled tube. A sudden voltage dip and the bulb goes out. This is a major safety problem. Furthermore my local Toyota dealer (joel confer) wants $220 per headlamp to replace the bulbs and the vehicle is still under warranty. Toyota was charging $300 at one time for each bulb! this is also an issue for the ftc regarding this practice we were told these lamps last 2-3X as long as halogens. This itself is a fraud and a lie.

- Snow Shoe, PA, USA

problem #464

Aug 102009

Prius

  • 41,000 miles

A D V E R T I S E M E N T S

Passenger side headlight shuts off after 10 to 15 seconds of use and will remain off until the light switch is cycled from on to off back to on. The problem remains even after turning switch on and off. Replaced bulbs and problem still remains.

- Valley Cottage, NY, USA

problem #463

Mar 152010

Prius

  • 37,000 miles
My 2007 Prius has a safety issue with the driver's side hid headlight. The car had 36,500 miles when the problem began in March 2010. The light would go out without warning and turning the lights off and on would make the light work for a short while until it went out again. The light stopped working completely in April. The dealer gave me a quote of $685 to replace the headlight and headlight assembly. The service manager reduced the price to $150 plus $50 for labor. I am filing a complaint with Toyota. Headlights that shut off while driving is a safety issue and it appears there is a design defect in the 2007 Prius. Please continue to investigate this safety issue and force Toyota to conduct a recall. Thank you.

- Bridgewater, NJ, USA

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problem #462

Apr 222010

Prius

  • 92,000 miles
Hid headlights. Intermittent side to side failure. Today both at once, could reset by turning off, then back on. However they both failed a few minutes later. Very dangerous @ 65 mph in the dark.

- Aromas, CA, USA

problem #461

Mar 152010

Prius

  • 64,000 miles

A D V E R T I S E M E N T S

I am the owner of a 2007 Prius. The car has 66,000 miles. The driver headlight has been working on and off. A couple months ago (Feb. 2010) my driver headlight went off a couple times. A month ago I was driving down the highway at nighttime and both headlights went off. Cars were honking at me and I was very worried because I was on a non very well lit area. I stopped a bit later and turned off the engine. At this point, both lights came back on. I checked with the dealership. They say I need to change both headlights. The cost will be more than 500 dollars. I have extended warranty but it will not be covered. Right now I don't have this kind of money and since the problem has not presented again I decided to check online to see if other people are experiencing this specific problem. I found out there are quite a few and people have been complaining already for more than 4 years. Could it be something else than just headlights? [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Westminster, CO, USA

problem #460

Apr 142010

Prius

  • 40,000 miles
This is the second time I am filing this same complaint. Hid headlamp failure on my 2007 Toyota Prius. I have replaced my headlamps three times in the last two years. Toyota initially wanted $350 just for the headlamp, plus additional $150 labor per bulb. I assume that pressure from Toyota owners and possibly the NHTSA forced Toyota to issue it's hid headlamp customer support program. Whoopee! thousands of american owners are still driving with defective headlamps because Toyota's "program" does not address anything but the cost of replacement. Thanks for nothing. Reducing the cost to replace defective headlamps from $350/bulb to $150/bulb, plus another $150/bulb for installation is nothing more than an insult to our intelligence. Their hid system is still defective. The headlamps still fail with regularity. I have been pulled over three times in the last five months for having a headlamp out. My life and the life of the officer, who is just doing his duty, are both in jeopardy as we sit on the side of the interstate at night with cars and trucks whizzing by at 70+ mph, all because the NHTSA is not issuing a recall on an obviously defective system. What will it take" a highly publicized death before you do anything" there are thousands of complaints, including video proof of the hid bulbs blinking on and off one side at a time, regarding this system on message boards all over the internet. There is at least one class action lawsuit pending against Toyota over this issue. Not every owner is savvy enough to understand that the problem is not their's alone. The hundreds of complaints you have received are just the tip of the iceberg. Please issue a mandatory recall before someone dies, if it hasn't happened already. Thanks.

- Bel Air, MD, USA

problem #459

Apr 062010

Prius

  • miles
Since buying my 2007 Prius, I have had an ongoing problem with either the driver's-side or passenger-side headlights going out, usually within 5-10 minutes after starting the car. On one occasion, both headlights went out at once while my husband and I were on a bridge on an interstate highway. The headlights usually come back on after quickly turning the light switch off and then back on. I talked with a repairman at my Toyota dealer about the problem several months ago and he indicated that Toyota had gotten some bad bulbs. But I find it hard to believe that is the problem. I began experiencing the problem shortly after buying the car when I was stopped at a driver's license check and the police officer told me the driver's side light was out. When I arrived home about 15 minutes later and checked the light, it was on. Clearly this is a very dangerous situation.

- Rocky Point, NC, USA

problem #458

Apr 112010

Prius

  • 61,000 miles
Passenger headlight low beam functions intermittently. At some times the light is at full intensity, at other times the light is completely dead, and sometimes the light output is a fraction of full output. Hid lights should last 150K plus miles. Toyota dealer wanted $400 to replace bulb and would not guarantee this was the problem. Independent repair shop wanted $190 for same repair. This is an enormous safety hazard and sort of crazy that Toyota has this defect and has not determined the root cause.

- Southwest Ranches, FL, USA

problem #457

Mar 302010

Prius

  • 68,000 miles

A D V E R T I S E M E N T S

Almost immediately after the purchase of our new Prius, I noticed flickering of the hid headlights. I thought it odd but had never used hid headlamps before. This past winter I noticed the left headlight would stop illuminating altogether. I figured I would have to replace the bulb but then found that if I turned the headlight switch to the off position and then back to the on position the headlight would come back on. Since the cost to replace the headlamp is rather expensive and there is no guarantee the replacement would solve the problem, I continue to drive the vehicle at night watching for when the headlight goes out. I keep my fog lamps on all the time so I have forward illumination in case both headlights go out. Once I see the light has gone out, I wait until I stop at a traffic control device or there is no oncoming traffic to quickly turn the headlight switch off and on again to illuminate the headlight. I had one experience recently where the left headlight had gone out and before I had opportunity to turn the headlight switch off and on again, the right headlight also went out. Fortunately I had the fog lamps on as I had my wife and 7 month old granddaughter in the vehicle with me. But as before, once I turned the headlight switch off and then on again, both headlights came back on.

- Dekalb, IL, USA

problem #456

Apr 082010

Prius

  • 67,535 miles
Intermittent headlight operation on hid headlights 2007 Toyota Prius. Both headlights went out at the same time while traveling on I75 last night. After almost wrecking, we pulled to the side of the road. After turning lights off for a while they came back on and started working again. This seems to be a frequent occurrence according to blogs on the internet. I contacted the dealer and they said if they had to replace the unit it would be in the thousands of dollars!!!!! ($1100 for headlight computer, $500- $600+ for headlight bulbs and another $1100 for light kits) I think that is completely ridiculous to expect someone to pay that much just to be able to drive there car safely! none of this was revealed when the car was purchased! how could anyone expect to pay that kind of money to keep there headlights working? please help, we cannot afford to drive safely now!

- North Port, FL, USA

problem #455

Jul 022009

Prius

  • 44,639 miles
I have a 2007 Toyota Prius. In July 2009 one hid headlight began flickering. The dealer told me he would have to remove the bumper to replace the headlight and recommended I replace both headlights at the same time. I did and the total cost $545. The vehicle had 44,000 miles at the time and only 2 years old. I wrote a letter to Toyota complaining about the failure of the bulb so soon, the poor design that required the bumper to be removed, and the total cost...I never received a response. This year I was the recipient of the "2006-2009 model year Prius hid headlight customer support program". I sent in all of the required information and was recently told I would receive $51 from the program. That is a far cry from the $545 I spent.

- Derwood, MD, USA

problem #454

Nov 012009

Prius

  • miles
Headlights to Toyota Prius flicker and turn off while driving once I turn the headlight switch, off then on again, lights come back on. This only occurs with one headlight at a time

- Mckinleyville, CA, USA

problem #453

Mar 302010

Prius

  • 77,000 miles
Passenger-side front headlight works intermittently. Turns on okay, then dims and eventually goes out.

- Virginia Beach, VA, USA

problem #452

Mar 282010

Prius

  • 32,500 miles
My 2007 Prius head lights turn off while driving. In most cases only one light will go out at a time. But there has been at least 3 instances in the last week where both lights have turned off while driving. I turn the light knob off and on when I notice the outage.

- Paramus, NJ, USA

problem #451

Mar 292010

Prius

  • 50,000 miles
One or both headlights go off while driving. Problem first occurred on March 12th, 2010 and since then has increased in frequency occurring at intervals of typically less than 30 minutes driving. Sometimes the headlight(s) flicker briefly before going off; at other times there is no warning. Turning the light switch off and back on is effective in turning the headlights back on.

- Mount Pleasant, SC, USA

problem #450

Mar 222010

Prius

  • 50,000 miles
2007 Toyota Prius headlights issue. As I am driving the lights will randomly turn off. I contacted the Toyota dealership and they said that you can replace the light bulb. This did not fix the situation. The lights still continue to randomly turn off.

- Theresa, NY, USA

problem #449

Mar 012010

Prius

  • 39,400 miles
Intermittent failure of drivers side hid headlight. Turning the headlights off then back on typically restores normal operation for several days.

- Bellevue, WA, USA

problem #448

Mar 152010

Prius

  • 47,000 miles
I began a 70 mile trip on the interstate at dusk in my 2007 Prius with the headlights on, or so I thought. It seemed they were not illuminating the road as well as usual. I turned my brights on to better see the curve on an interchange and the lights went completely off. I turned the brights off and the lights came back on, but I had drifted near a concrete barrier. I averted a crash, but was close enough to the barrier to see that I had foglamps on, but no headlights. Normally this arrangement is not possible. You can have headlights on without foglamps, but not foglamps without headlights. Turning the headlight switch off, then on did not help. When I stopped, leaving the car turned on. I was able to reproduce the bright switch turning off all the lights. The headlights would not turn on. I turned off the car, when I turned it back on, the headlights worked normally. In July, 2009, my daughter was driving this Prius and was stopped for having one headlight out. It worked when I took it to the Toyota dealer the next day. Then for several days, one headlight or the other was out intermittently but not reproduce-ably. Then the problem cleared up until this incident in March, 2010.

- Madison, WI, USA

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