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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
53,697 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Toyota Prius lights problems

lights problem

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2007 Toyota Prius Owner Comments (Page 28 of 45)

« Read the previous 20 complaints

problem #356

Dec 082009


  • 53,000 miles


2007 Toyota Prius hid headlamp failure. This manufacturer installed hid lights in my Prius that cost much more than the standard light and is supposed to last the life of the vehicle failed without any indicator inside (a policeman alerted me). The expect life of these lamps is clear when one considers the dealer must remove the front bumper to replace them. Dealer denied knowledge that this was a frequent issue yet priuschat forum on the internet has over 60 pages describing this and I also found the following link: dealer ended up charging me $480 to replace two light bulbs! I have registered a case with Toyota. Also the dealer lied as in the beginning of the service visit he said it was not a common problem that he was a aware of yet when I was leaving I asked him why he replaced just the bulbs and not any electronics and he said "because they have learned from experience when this happens to just replace the bulbs.

- Highland Park, IL, USA

problem #355

Jul 012009


  • 45,000 miles
My 2007 Prius high intensity display (hid) headlights fail intermittently. The driver's side began failing in spring 2009, and by winter, the passenger side light was also failing. There is a Toyota service bulletin on the problem, but I am having trouble getting the problem fixed. Toyota customer experience hotline gave me a case number and said they would reimburse me the cost of replacement (parts and labor), but the dealer said the reimbursement will only cover the lights (which are defective and will fail again until Toyota recalls the lights on the market and replaces them all). Also, Toyota customer experience would not commit to reimbursing the cost of repair until the problem had been diagnosed by the dealer, which is problematic because the lights always work when they are initially turned on and when they are re-started. This is very dangerous, obviously.

- Orange, CA, USA

problem #354

Nov 012009


  • 48,000 miles
One or both headlamps randomly and intermittently extinguish while driving. Toyota will "diagnose" and advise of repair. Toyota customer care acknowledges there is a known problem, but may only possibly choose "goodwill" action be taken. These are the Toyota hid lamps that are documented in PE09019. Someone needs to do something about this well documented problem before someone is killed!

- Poway, CA, USA

problem #353

Sep 012009


  • miles


The passenger side headlight intermittently fails. If you turn the headlight switch off, then back on, it will start working again for a period of time. There does not appear to be a pattern to it. This is a safety issue as we can not have our headlights deciding when and where they choose to function.

- San Jose, CA, USA

problem #352

Dec 032009


  • miles
2007 Toyota Prius headlight replacements.

- Spring Hill, FL, USA

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problem #351

Dec 012009


  • 38,000 miles
I have a 2007 Prius. A few nights ago, I was driving up the pch here in los angeles only to have my right (passenger side) headlight go out and my left one start blinking on and off. I pulled over, turned the light off and then on. The left light came on, the right light stayed out. I called the dealership to be told fixing either light would be $350 a piece because they are special hid lights and I'm 2,000 miles over warranty, so too bad. I never asked for these lights, didn't know I had them and now feel unsafe driving with them. And then to charge a ludicrous amount to keep them working is just robbery. It's a Prius, not a Porsche. I'm very disappointed no one told me the precarious cost and care of these lights and their unreliable nature. Toyota needs to be made aware of these problems with their head lamps and have a more advantages replacement strategy.

- Los Angeles, CA, USA

problem #350

Dec 012009


  • 34,000 miles


1. headlight on 2007 Toyota Prius is malfunctioning. 2. the light does not come on/stay on when lights are powered. Occurs on an almost daily basis. Has proven unsafe when driving at night.

- Starkville, MS, USA

problem #349

Nov 232009


  • 50,000 miles
One or both headlights will fail while driving. Problem can be alleviated by turning lights off then on again.

- Marietta, GA, USA

problem #348

Nov 182009


  • 54,000 miles
The hid headlights on my 2007 Prius would randomly go out. Both drivers side and passengers side may stop operating at any time while driving. I have had both inoperable at the same time while driving at night. Both headlight bulbs were replaced at my expense. Toyota will not reimburse me for the cost of replacing the defective bulbs because the vehicle mileage exceeds the factory warranty, though it is still well within the 36 month warranty period. Representatives from both the service and parts department of my local Toyota dealership assured me that the 'new bulbs' don't have the same problem that the original bulbs did. So far, that has proven correct. I have read the NHTSA investigation into this problem (PE09019) into this problem and I am frankly shocked that Toyota and particularly the NHTSA don't consider having to turn your headlights off and on again while driving at night to be a safety defect worthy of recall. The NHTSA summary states that Toyota has acknowledged the defect:: "Toyota confirmed that a headlamp could extinguish while driving due to a bulb failure, and that it could be temporarily restored by turning the headlight switch on and off, and that simultaneous failure of both headlamps was rare and unlikely." The NHTSA investigation summary also mentioned the following: "Toyota also briefly discussed their intention to conduct a customer service campaign to address consumer dissatisfaction with hid bulb failures. " I filed a complaint with Toyota corporate about this problem and was told that they have no intention of a recall or any other action at this time that will address customer dissatisfaction. It is clear to me that Toyota will not take responsibility for this obvious safety issue and it will require outside intervention by the NHTSA to push for a resolution that is in the best interest of the general public out on the roads every night.

- Mercer Island, WA, USA

problem #347

Jan 012009


  • 45,000 miles
2007 Toyota Prius hid headlights failure on both headlights.

- Mundelein, IL, USA

problem #346

Nov 252009


  • 45,000 miles


Hid headlamps fail repeatedly. Right front replaced last year at approx. 45,000 miles. Left front is failing now at 80,000 miles.

- Bel Air, MD, USA

problem #345

Oct 282009


  • 30,000 miles
Periodic hid headlight failure in 2007 Prius. Requested the problem be fixed with in the initial warranty and problem still persists.

- Mill Creek, WA, USA

problem #344

Nov 032009


  • 42,142 miles
Driver and passenger side headlights fail intermittently at night for past three weeks. Turning off/on headlight switch corrects.

- Limerick, ME, USA

problem #343

Nov 182009


  • 41,000 miles
1. not sure 2. headlights on our 2007 Prius go out unexpectedly, sometimes at night both are out, creating a dangerous situation 3. took it to Toyota dealer; lights worked fine then; they said it would be my expense to replace bulbs; decided to wait to see if problem happened during daylight hours to take it to them to verify it is a bulb problem; then discovered bulb failure is a chronic problem with the Prius; Toyota should correct problem and replace bulbs at their expense.

- Waunakee, WI, USA

problem #342

Nov 132009


  • 26,000 miles
Left headlight of vehicle was out completely. Stopped and restarted car and light returned to normal. This event has happened twice before. In October 2009 both sets of headlights went out while driving on a township blacktop road at night. This required stopping car and repeatedly turned lights on and off and restarted car. Lights finally returned.

- Warrenville, IL, USA

problem #341

Nov 012009


  • miles
Hid low beam headlamps "winking" on and or off at irregular intervals in our 2007 Toyota Prius.

- Auburn, IN, USA

problem #340

Nov 222009


  • 26,800 miles
2007 Prius, touring model-right headlamp went out while driving-only 26,000 miles on car so far. Next operation, light working again. Poses very big safety hazard. Told that my platinum certified warranty and extended 100,000 mile warranty would not cover this $400 + repair--and I have only owned the car less than 2 months.

- Potosi, WI, USA

problem #339

Jul 042009


  • 56,000 miles
Headlights intermittently turn off; occasionally both headlights will turn off at the same time.

- Navarre, FL, USA

problem #338

Nov 112009


  • 45,780 miles
Both headlamps went out in the the middle of a roadtrip at night. Had to pull over right away. Turned the headlight switch off and back on the lights came back on. This has happened several times already. Sometimes this happens with just one headlight and sometime both which is real scary. I never know when this failure is going to happen. Please help with a recall on this dangerous situation. I have a 2007 Toyota Prius which I purchased brand new. Thank you,

- Plano, TX, USA

problem #337

Oct 152009


  • 76,000 miles
My 2007 Toyota Prius headlight modules need to be replaced. Headlights go off and the switch must be toggled to remedy. The car is under warranty but Toyota says the lights are not covered. Toyota knows this is a chronic defect. Do I have any recourse?

- Kansas City, MO, USA

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