10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
56,666 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Toyota Prius lights problems

lights problem

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2007 Toyota Prius Owner Comments (Page 45 of 49)

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problem #96

Jan 032009

Prius

  • 40,000 miles

A D V E R T I S E M E N T S

I own 2007 Toyota Prius. Headlights have started going out starting about 40K miles. Sometimes 1 lights, sometimes both. Dealer wants $300 per light plus labor to replace. Says not covered under extended warranty. Several web sites list same complaint from owners of 2006 & 2007 (in the hundreds if not more). Others state they've had lights replaced & issue continues. Have also read this is a computer chip issue that has been fixed in newer models but Toyota doesn't acknowledge. I drive very early in the morning & have a 2nd job doing deliveries in the evenings. Many times I'm driving & the lights will dim or 1 light will go out (random as to which light) or both lights will go out. This is very dangerous, especially roads without street lights. I now have a spot light in my car that's plugged in so I can get some lighting to get to the side of the road. Prius owners have found that turning the lights off & back on will sometimes get them to work again. With mine, sometimes they work again for a few minutes, sometimes longer. I never know when it's going to happen. I also live in md where by law we're required to have lights on in the rain. What recourse do we have as consumers to get Toyota to fix this issue on 2006/2007 Prius models? I don't have the funds to replace headlights at the cost by the dealer. I've tried to replace on my own following directions in the owner's manual, but you can't actually get to the lights without removing part of the car. I've never heard of a vehicle the owner's can't change the headlights themselves. I don't believe there have been deaths or damages yet. Yet! please help us.

- Mount Airy, MD, USA

problem #95

Apr 102008

Prius

  • 21,000 miles
I have a 2007 Prius package 6 which has a faulty headlight. I have searched several forums, most notably (priuschat.com/forums/care-maintenance-troubleshooting/34584-headlight-problem-2.html) where there are over 100 entries of people having the same issue. Hid headlights failing for no apparent reason. Toyota says it is not covered under warranty which is absurd. I just got a traffic ticket because of this.

- Springfield, NJ, USA

problem #94

Feb 162009

Prius

  • 56,000 miles
Right hid headlamp goes out while driving. Turning lights off then on brings it back for a short period of time. Last night, both lights went out on a dark mountain road in the rain. Toyota says "bulbs" are not covered. This seems to be an issue with the hid headlamps on the Prius and Toyota should be forced to repair them.

- Temecula, CA, USA

problem #93

Feb 022009

Prius

  • 35,000 miles

A D V E R T I S E M E N T S

Hid headlights go out for no apparent reason....sometime drives side, some time passenger side, sometimes both...if turned off then back on the light come back on........sometimes for long time sometimes for minutes then go through again...2007 Toyota pruis 45,000 miles...........very dangerous.

- Cohasset, MA, USA

problem #92

Feb 102009

Prius

  • 39,000 miles
2007 Prius headlights go on and off. Cost to replace is extremely expensive at $300 to $500 per hid bulb. Don't know when there on or off at 39,500 miles. Very labor intensive to get at bulbs, need to remove bumper. No diy options.

- New Lenox, IL, USA

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problem #91

Nov 012008

Prius

  • 38,000 miles
The hid headlights on my 2007 Prius are malfunctioning. The light on the driver's side will frequently go out, leaving me with one headlamp. If I cycle the headlights off and back on, the driver's headlight will come back on for a while, then repeat. This is true for both low and high beams - the light goes off altogether. I view this as a safety issue. This has been going on for months and still continues every time I drive with the lights on. My car has about 42,000 miles but is less than two years old. This appears to be a common problem with 2007 and 2006 Prius models with the hid headlights.

- Westminster, MD, USA

problem #90

Feb 102009

Prius

  • 5,000 miles

A D V E R T I S E M E N T S

Hid headligh goes out intermittently beginning when car was new, but only a few times. Later, hid headlight begins to go out more frequently, but then resumes normal opperation later. Is a definate safety issue as drive may not always realize one headlight has gone out. Could cause accident.

- Camas, WA, USA

problem #89

Feb 102009

Prius

  • 50,000 miles
I have a 2007 toytoa Prius with hid head lights the passenger side goes out about every other day. When I turn the headlights off than on the light will come back on.

- Beloit, WI, USA

problem #88

Jan 262009

Prius

  • 30,000 miles
Intermittent headlight operation. Low beam goes out, them come back on when lights are cycled on and off.

- Napa, CA, USA

problem #87

Feb 032009

Prius

  • 50,000 miles
I am having problems with one of the hid headlights in my 2007 Toyota Prius. The headlight is supposed to last longer then standard halogen bulbs. But L;atey one of the headlights was not turning on and I had to turn off and on the headlights to get the headlights to turn on again. I have heard many complaints about the Toyota Prius hid bulbs in the 2004-2009 year and I would like a recall. I worry that even though I purchased the extended warranty, I as a consumer might be out 300-1200 because the bulbs are not covered under warranty. And I only have 50K miles on the car and its only 2 years old, and I owe 3 more years of payments on it.

- San Jose, CA, USA

problem #86

Jan 012009

Prius

  • 35,000 miles

A D V E R T I S E M E N T S

Intermittent headlight, bulbs goes out, then relights when you turn the switch off, the back on. These are hid headlights.

- Weehawken, NJ, USA

problem #85

Jul 102007

Prius

  • 20,000 miles
Drivers side xenon headlight intermittently fails while driving. Switching the headlights completely off and back on again restores functionality. Unsure of frequency of occurrence as its difficult to know if a headlight fails until driving in a very dark area (I.e no roadlights, other cars, etc). Seem to notice it occurring approximately twice per week.

- Los Gatos, CA, USA

problem #84

Dec 222008

Prius

  • 33,132 miles
I own a 2007 Toyota Prius. The left hid headlight fails approx. Every two-three weeks. I need to turn off the headlights and then turn on again which sometimes works to get the light working again.

- Calabasas, CA, USA

problem #83

Oct 012007

Prius

  • 50,000 miles
2007 Toyota Prius, hid lights started going out at less than a year old. Dealer would not replace.

- Highland, CA, USA

problem #82

Dec 132008

Prius

  • 52,500 miles
I own a 2007 Toyota Prius. I am experiencing failure with the high intensity headlight system. While driving, the headlights will shut off unexpectedly. Sometimes, it's only one headlight (can occur on either the driver or passenger side), other times, it's both headlights. Being without proper headlights can cause dangerous driving conditions. I can turn the headlight switch off and back on and the headlights come on, although they may go off again. Before taking the vehicle to the dealer, I researched the problem and found that Toyota issued technical service bulletin T-sb-0030-08 describing the problem. When I took the vehicle to the dealer, the dealers service representative told me that the tsb did not apply and that the headlight bulbs needed to be replaced. After replacing the headlight bulbs (at my expense), the problem continued. Next, the dealer replaced the hid ECU and the problem continued. Finally, the dealer replaced the headlight connection and harness. The final corrective action is just what the tsb recommended. So, I'm out the cost of new headlight bulbs ($600) which I didn't need. In addition, each time I had to take the vehicle back to the dealer, I had to drive around with faulty headlights. I have found numerous complaints regarding the same failure and feel that the issue needs to be addressed by the manufacturer via a forced recall. The repairs are not covered under warranty and Toyota did not hold themselves responsible for the failure. Mileage at the time of the first failure was approximately 52,500 and the current mileage is 57,264.

- Chagrin Falls, OH, USA

problem #81

Jan 262009

Prius

  • 15,000 miles
The passenger side headlight quits operating at random intervals. There is no consistent reason. If the headlights are turned off and then back on then the headlight comes on again. After a random amount of time (from a few minutes to hours) the light will go off again. The Toyota service people say have no fix for this problem. Replacing the headlamp does not seem to solve it.

- Ventura, CA, USA

problem #80

Jan 262009

Prius

  • 28,000 miles
Headlights failing. Headlight will be out, but turn back on after shutting the headlights off/on again. I've had both headlights replaced, will see how long it takes for a failure to occur again. Toyota Prius with 40,000 miles.

- Pittsburgh, PA, USA

problem #79

Jul 152007

Prius

  • 15,000 miles
I bought a new 2007 Prius and from the first 30 days of having the car I have had my headlight on the passenger side keep going out. I have taken it back to the dealer many times and they keep replacing the light bulb. I have been pulled over by the police 2 times because of it. They are now telling me that I will have to replace the light bulbs at $400 a shot because it is out of warranty. I will be driving at night and all of a sudden my light goes off. It isn't always the same side it goes back and forth. Since I have seen that many other Toyota Prius owners are having the same problem I know that something is not right and Toyota needs to stand behind fixing the problem. It is dangerous when you are driving down the highway at night and all of a sudden your lights don't work.

- Saint Albans, MO, USA

problem #78

Oct 152008

Prius

  • 26,000 miles
2007 Toyota Prius, new, October 2006; no problems until Sept. 2008, approx. 26000, miles; headlight on passenger side intermittently goes out; comes back on later. I did not know that I could possibly make it work by turning off/on, as I recently found out on this site. The driver side headlight also has gone out a few times-unknown if they were both out at same time. Right side taillight also goes out occasionally. Unlike the headlight, I could make the taillight go back on by "banging" on it. After being stopped by police, both lights out on passenger side, I made appointment with dealer where purchased, then went on line to check for similar problems: Wow! 25 pages on this site, and 50+ pages on Toyota chat forum. Dealer indicated "no problem", less than 36,000 miles, still under warranty. I had repairs made today, all working fine at present. One big difference noticed: Headlights much brighter tonight than they were. I don't know how long it has been since they became dim, since it probably was gradual. I asked dealer, with all these reports of failure, how long is warranty on new bulbs, and was told 1 year. Dealer price for installing new bulbs: About $400 each; they can be purchased from dealer for the "low" sum of only $150 ea. I strongly feel that there is something major wrong with such a lighting system, as it is quite difficult to know when one light is not working, as they become dimmed. There should definitely be a recall to correct this problem. How many other owners have experienced this problem, and simply paid huge $$$ to have it taken care of, not knowing that it is apparently widespread?

- Green Bay, WI, USA

problem #77

Jan 152009

Prius

  • 57,000 miles
2007 Prius headlight goes out without warning. When the light switch is turned off and then back on the lights come back on. This has been a recurring issue with Prius, but Toyota does not acknowledge the problem. It has happened on my car 5 times in the past month that I am aware of.

- High Point, NC, USA

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