This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Tires losing air and noticed the rubber breaking down and separating from the sidewall on all four tires. Took into Evans dealership and they informed us the tires were a safety issue and tried to sell new tires. They told us the tires were made in 93 but we bought in 2016, so we looked up and DOT number on tire (only had u093). The service tech did not understand the DOT numbers since it was missing the last four numbers. They do have a date on the paperwork U09304160416 The tires only have approximately 25, 000 miles and car is garage kept. Rubber should not be breaking down. What can we do? We had no idea about the date until they pointed it out. Legally these tires are a safety issue. Tires P 195/60R15
Tire blew out on the freeway without warning. It was a general altimax RT43 size 195/65 15.with about 9300 miles on it. Tire has several blown out section in the sidewall.
The contact owns a 2010 Toyota Prius. While driving 5 mph, the brake pedal was depressed, but the vehicle hesitated to respond. The contact stated that the ABS warning light, traction control warning light, and brake system warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the brake booster master cylinder needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 13V235000 (service brakes, hydraulic). The manufacturer was notified of the failure. The approximate failure mileage was 86,000. Updated 09/06/16 the consumer stated the master cylinder/brake booster assembly were subsequently replaced. Also, on January 5, 2016, the consumer was involved in an accident while driving on a winding highway. As he tried to negotiate a turn, the tires slipped off the pavement and he ran off the road, causing over $10,000 in damages. Updated 10/18/16.
This is second incident front driver side oem tire sidewall crack near edge (edge of wheel rim).tire is still available.noticed cracks on Aug 9,2014...miles on Toyota Prius 2010 is about 36000 miles first time happened front passenger side tire side wall crack in January 2014. Replace with new tire ( miles on car about 33000) all oem tires on the 2010 Prius almost wear-out....really fast.
The contact owns a 2010 Toyota Prius with yokohama avid tires, line size: 195/65/R15. The contact stated that the front and rear driver and passenger sire tires were bald. The manufacturer was made aware of the failure. The tires were not replaced. The approximate failure mileage of the tires was 14,500. The vehicle failure mileage was 16,500.
- Sherman Oaks, CA, USA
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The contact owns a 2010 Toyota Prius, equipped with Goodyear assurance fuel max tires, tire size 215/45R/17. The contact stated that the front passenger and rear driver side tires deflated. The tires where inspected and the contact located cracks in the inside sidewall of all four tires. The tires were replaced. The dot number for the tires was not available. The failure was reported to the tire manufacturer. The tire failure mileage was 17,000. The vehicle failure mileage was 58,000...updated 07-17-13
This a second pair of new tires we buy. They were worn unevenly. We do tire rotation every 5,000 miles and alignment every 10,000 miles. However, the car its the tires very unevenly. The tire pressure is checked and kept at the given manufacturer recommendations. All my friends that own Toyota's have similar problems. This is a serious issue that could lead to an accident if the tires get torn when driving. Plus we are damaging the environment when we are replacing the tires so often. I had similar tires in a different car, they lasted 90,000 miles. Here I cannot get 25,000 miles out of them.
The contact owns a 2010 Toyota Prius. The contact stated the tires wore prematurely. The contact had an alignment performed and the vehicle was inspected by several dealers and each time the contact was told there was no problem with the alignment or frame of the vehicle. The contact believed the failure to be a manufacturing defect because of the premature wear on the tires. The contact also owned a 2005 Toyota Prius in which the same failure occurred with the tires. The failure mileage was 17,000. Updated 10/12/11 updated 10/24/11
Front tires chipping on the inside and outside. Told to get them rotated and alignment. 6 lug nuts broke off during the rotation and the alignment was not that far off. Told the tires where the wrong ones for that heavy of a vehicle. Took to the dealer and he laughed at me and said they would love to charge me to replace all my lug nuts and those where the right tires for the vehicle and he said I was lucky to get 35,000 miles out of them because everyone else only got 25,000 miles with the tires he then tried to sell me a new set of tires. Four days later the car decided to drive itself into a tree at 20 miles an hour. No air bags deployed but the car was totaled.
Catastrophic failure of sidewall while driving. Did not cause an accident due to low speed at time of failure. No obvious signs of road hazard penetration and/or contact. Product is identified on sidewall as yokohama AWD 833 (did not see in database). In addition to the dot#, there was another 'serial #' or something on the tire - N5P2210.
While driving my 3 week old 2011 toyoya Prius with 1700 miles on the odometer on the freeway driving my daughter back to school my rear passenger side yokohama avid tire experienced a blowout. After successfully maneuvering the car off of the freeway and to a safe location I installed the spare donut and then inspected the tire. The inside sidewall burst open and no road hazard was present. I filed a claim with yokohama tires and they had me have the tire inspected by discount tire in scottsdale, AZ. Their inspection suggested a manufacturers defect since they could not locate any punctures or other type of road hazard. At the time of the blowout I was 75 miles from flagstaff, AZ, my final destination on a Sunday late afternoon and could not locate an open tire dealer or Toyota dealer that was open so I continued on the donut at 50 mph to flagstaff and located an open sears that had the right size replacement tire by another manufacturer. I had sears inspect the blown out tire and the rest of the tires and they concluded that the tire was defective based on their observations. I requested that yokohama professionally inspect the tire local to me so that I can carry it in as opposed to shipping it to them. Please let me know your thoughts and if there is anything else that I should do to document this issue. **please not that this occurred on a 2011 Toyota Prius*** there was no Prius model listed under 2011 Toyota models....please correct.
2010 Toyota Prius. Consumer states problem with tire and request financial relief the consumer stated the TPMS light illuminated. He took the vehicle to a service station, but they were unable to find a leak, so air was added because the tire was low. When the consumer left the service station, the light went out. The next time he drove the vehicle, the light illuminated again. As the consumer was driving, another motorist alerted him to let him know his tire was going flat. The next day, the consumer drove to sears and they inspected the tire and found a gash, which meant the tire could not be repaired and had to be replaced.
Toyota Prius 2010: When the car hits a bump in the road it will accelerate so fast by itself which can be very dangerous and fatal. It can highly cause an accident if the driver cannot step on the brakes in time to stop the car acceleration. I went to my local Toyota dealer here in queens New York and to my surprise the rep said" I have never heard of that complaint" and did not pursue the matter at all. Another safety concern is that I hit a small pothole and the whole tire was damaged on my brand new 2010 Prius which I have been driving for barely two months. I am very concerned about these safety problems and do not really know where to start getting assistance. Thank you very much.
A D V E R T I S E M E N T S
- La Jolla, CA, USA