Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
100 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Toyota Prius accessories - interior problems

accessories - interior problem

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2012 Toyota Prius Owner Comments

problem #1

Jul 182012

Prius 4-cyl

  • 100 miles


Head restraint (head rest) on driver seat does not stay in place. After I adjust it, it rises very slowly. If I do not continually readjust it (3 or 4 times a day), it rises above my head. I consider this a safety concern. This has been happening since I bought the car (new) and I have asked Toyota several times to repair this defect, and they say that it is 'normal'. I have owned many cars during my lifetime, and this has never happened before in any of them. It does not happen to the passenger head restraint. I do not think it is 'normal', and if it is 'normal' for Toyota, then all Toyota cars have a safety problem. I have contacted Toyota and they just refer the problem back to my local dealer, who continues to give me the same answer.

- Pasadena, CA, USA

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