The contact owns a 2014 Toyota Prius. The contact stated was unable to start the vehicle. Additionally, the hybrid system warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the inverter assembly to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V369000 (Hybrid Propulsion System). The manufacturer was informed of the failure and the contact was informed that the recall repair had been performed August 20, 2020. The failure mileage was approximately 86,500.

- Baltimore, MD, USA

The contact owns a 2014 Toyota Prius. The contact stated while driving 75 mph, the contact released her foot off of the brake pedal and depressed the accelerate pedal however, the vehicle failed to respond. An unknown warning light illuminated and was flashing on the instrument panel. The contact coasted the vehicle to the shoulder of the roadway and stopped the vehicle. The vehicle was not turned off. After waiting for approximately 10 minutes, the vehicle resumed normal functionality. The vehicle was driven to Toyota town of stockton (2150 E hammer ln, stockton, ca 95210, (209) 751-4077) to be diagnosed. The mechanic was unable to duplicate the failure. The contact mentioned that while reading the information from the diagnostic test, she noticed that the inverter had not been diagnosed. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14V053000 (hybrid propulsion system, electrical system) as a possible solution to the failure however, the VIN was not included. The manufacturer was notified of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 44,250.

- Stocken, CA, USA

The contact owns a 2014 Toyota Prius. The contact stated while driving 35 mph, the vehicle loss motive power with the check engine and hybrid battery warning lights illuminated. The vehicle was taken to lithia Toyota of medford (1420 N riverside ave, medford, or 97501) where it was determined that the hybrid battery intake failed and need to be replaced. The vehicle was repaired. Two weeks later failure an abnormal sound was heard coming from the brakes. The vehicle then was taken back to the same dealer however, a diagnostic test was still pending. The contact referenced NHTSA action number: DP19004 (service brakes, hydraulic) 18V684000 (hybrid propulsion system) as possible solutions to the failures however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,971.

- Central Point, OR, USA

I purchased a 2014 Toyota Prius on May 31, 2014. Today 6/18/14 I found out there was a recall on this model vehicle. I called Toyota and I was informed the recall service had not been performed. I called a local dealer (different from the one where I purchased the vehicle) and they informed me that when they pulled the VIN, it showed stop sale in effect. I do not blame Toyota as obviously if one dealer could see the stop sale so could the other. I think that there should be stricter regulations on dealerships to make sure these recalls are completed before the sale!! just like the gentleman that complained earlier I also purchased a brand new defective vehicle, how can this happen several months after the recall. !! now I have to take the time off to take it in to have the recall fixed. This is a major inconvenience, loss of use of vehicle and loss of time from work. I also want to know how to get compensated for the inconvenience and time, plus the fact they sold and I have been driving an unsafe vehicle.

- Lakehills, TX, USA