10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 2
Average Mileage:
75,706 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Toyota Prius v steering problems

steering problem

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2012 Toyota Prius v Owner Comments

problem #10

Jun 302021

Prius v

  • miles

A D V E R T I S E M E N T S

Found car tampered with cut in carpet under driver seat to check battery maintenance per Toyota owner manual where hybrid battery was not receiving charge, was running hot Unknown person impersonated me registered my VIN to enroll with Toyota upgraded software app Entune version not with purchase is a 2021 software version with parental like controls, I took to Toyota dealerships below for assistance, new battery and hybrid faulting losing charge, car does not provide hybrid fault notice, loses charge, uses little gas, I researched on side of road to rest throttle and work around as I was driving it could have lost all power and stalled per recall notice needed hybrid software update Ran dr Prius app and finding recalls serviced at Toyota chambers burg pa are coding J0V issue w/inverter not completed and additional engine & battery codes almost causing my car to not enter fail safe mode hybrid battery almost fully discharged as approaching Bay Bridge Service notes from Fitzgerald day there were no issues specific repair request was for diagnostic report of car hybrid battery and sensor check, they claim no issue Only repair was replaced fob key although car at location 10 days, missing fuses found upgrade causes car to get 2-4mpg and burn battery hot/discharge without any dash or other warnings from car Safety recall notice no. 18v-684 are indicative of car symptoms Since incident Easton Md Toyota Service, Arlington Va Koons, Hagerstown MD Toyota and chambers burg refused to provide diagnostics Chambers burg held car did not perform service claiming no issues but noted cut carpet under driver seat above hybrid air vent battery cool/ intake Problem still an issue no Toyota will run diagnostics -

- Smiths Burg , MD, USA

problem #9

Oct 162019

Prius v

  • 180,000 miles
After repair of stalling engine condition: Vsv valve replaced, a software update subsequently was performed on my car (jov recall). Ever since that software update it hasn't been safe to drive my car : unsafe breaking, really hard breaking, especially on highways and untimely dashboard lighting related to trac/vsc, check engine and hybrid warning light

- Germantown, MD, USA

problem #8

Dec 282018

Prius v

  • 178,000 miles
The contact owns a 2012 Toyota Prius V. the contact stated that the power steering was inoperable. While driving, the steering wheel became very loose and the vehicle went in any direction when the steering wheel was turned. Also, the vehicle shook when turning. There were no warning indicators illuminated. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 178,000.

- Palale, CA, USA

problem #7

Nov 152018

Prius v

  • 130,000 miles

A D V E R T I S E M E N T S

Steering column broke. Driving out of a parking lot. Heard and felt a loud clunk. Thumping feeling when turning steering wheel. Was told by dealer that the steering column failed. Only 130,000 miles. Should never happen on any car.

- Union City, CA, USA

problem #6

May 092015

Prius v

  • miles
NHTSA recall number 15V449 manufacturer recall: For / hybrid inverter/power module (ipm) crash involving Prius V (owned by another person - my mother was hit and killed by Prius V) occurred on sr 105. Prius V traveling N on outside lane crossed inside lane and 11' grass median bordered by concrete into S bound inside lane and collided my mother driving oncoming vehicle on inside S bound lane. Woman driving Prius V was killed on impact, and my mother died later that day at uf hospital jacksonville. Two witnesses driving behind my mother saw crash and said the Prius V appeared to be accelerating across median. Crash occurred approx. 2 months before Toyota's recall on July 15, 2015 of 109,000 Prius V hybrids. The Prius V that killed my mother was part of this recall. In Feb 2014, there was a recall on the prius ECU. The pruis V had the same ECU, but Toyota chose not to recall the Prius V until almost a year and a half later, 2 and a half months after my mother's fatal crash. If they had recalled the Prius V in 2014, would my mother still be alive?

- Jacksonville, FL, USA

problem #5

May 132016

Prius v

  • 50,000 miles
I was driving, trying to park my car, when the steering (power failed) it took all might strengthen to turn the wheel. The car was serviced by Toyota regularly - there were no previous signs or indicators that any problem existed. Steering system failed; had the car towed to a Toyota dealership. At 50,000 the Toyota dealership said the steering column failed, not getting any electricity to the steering column. Needed a new steering column.

- Providence, RI, USA

problem #4

Feb 242016

Prius v

  • 59,815 miles

A D V E R T I S E M E N T S

Noise ("clunking") when turning left & right as if there is "play" or something is loose somewhere in the steering system. Worried about safety and understand there were previous recalls of the shaft on previous year models. Do not want to replace the entire steering shaft as dealer suggests if not necessary.

- Atlanta, GA, USA

problem #3

Jan 162016

Prius v

  • 72,240 miles
Vehicle in motion when steering column adjustment released and would not relock causing the steering column to move forward and back, up and down. The car was difficult to drive because the steering column would not stay fixed in one position. Took the car to the dealer where they removed the steering column and reinstalled a bolt that had come out of the steering column and reinstalled the bolt with thread lock. Cost of repair was $532. I believe this is a safety issue and other models should be checked for the loose bolt.

- Pulaski, VA, USA

problem #2

Oct 012014

Prius v

  • 47,000 miles
I felt a loose noise behind the wheel of the car. Took the car to service where I had bought it and they certified that the steering shaft needs a replacement @ 47,000 miles. Prius models from previous years have a recall for this issue. The issue is not solved, yet they continue to have the defect and no other recall has been issued for the same problem. The repair estimate is around $500 I have had about ten cars in my life and in none have I ever had the worry or not even the sound of a loose steering shaft. We are talking about the steering wheel... and I have a family of 5.

- San Juan, PR, USA

problem #1

Oct 012014

Prius v 4-cyl

  • 40,000 miles
The steering column was a bit loose when I bought the car used from a rental office at I 95 Toyota brunswick Georgia it has gotten worse at 130000miles about 90% highway they tell me it will cost $1100 dollars to replace the whole column.

- Galveston, TX, USA

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