transmission problem
8.2
pretty badTypical Repair Cost:
$2,852.00
Average Mileage:
85,273 miles
Number of complaints:
37 complaints
Most common solutions:
- not sure (15 reports)
- replace ecm (13 reports)
- replace transmission (7 reports)
- rebuilt transmission and reflashed (2 reports)
Helpful Websites About 2002 Toyota RAV4 jerking and hesitating
2008Nov 01
RAV4 2.0L
- Automatic transmission
- 100,000 miles
i'm experiencing the same problems as other toyota rav 4 users. Mine is jerking and hesitating and I'm afraid to drive it. My mechanic said it was the solenoid that needs to be replaced, I did a search on solenoid and found this site with all these complaints similar to mine. So is the real problem that the ECM needs to be replaced?
2008Nov 06
RAV4
- Automatic transmission
- 86,992 miles
2002 Toyota Rav4;140,000 KM;automatic transmission started to hesitate when stopped at lights, the revs would go up and the vehicle didn't move..I knew there was a problem..no engine light came on..only hesitation from 0 to 20km on the speedometer. One dealership noted, no computer problem and no leaks(even though levels were low). Two days later, took it to another dealership that diagnosed the problem as being the ECU needs replacement at $150.00. I am not paying to have this fixed, this is a design flaw in the vehicle that causes it to be unsafe and needs to be taken care of by Toyota Canada...I await feedback from them on how this will be handled. The transmission is covered under the warranty, however, the ECU that causes the transmission to fail is not covered. Am I supposed to wait until the transmission totally fails for them to honor the warranty?
Terrible..I am SO DISAPPOINTED IN TOYOTA!
2008Nov 07
RAV4
- Automatic transmission
- 88,751 miles
I obviously have the same problems as everyone else on here (I think there is another list going where there are 70-some complaining about it on this website). Toyota has issued a Technical Service Bulletin the problem, so they obviously know that it is an issue. I would be interested in filing a class-action lawsuit to force them to issue a recall. We need to get organized.
2008Nov 05
RAV4 L 4 cylindar
- Automatic transmission
- 64,750 miles
Wednesday morning on the way to work it jerked and shifted hard into gear a couple times. I kind of thought what the heck? Then after work that evening it started really jerking and hesitating from taking off from a stop, like it didn't want to go even though I was pressing on the gas. Then all of a sudden it would slam into gear and jerk the whole car. I thought to myself, oh great my transmission is going out. Anyway I took it to the shop today and yes, they say it's my transmission. I was sure it was going to be covered under my extended warranty (I just had in my mind I was covered up to 100,000 miles), but no, 72 months or 100,000. Guess what my 72 months expired in April, just my luck!!! He said it will cost about $3,400 to fix, but maybe he can get it for me for about $3,000. Which, I am trying to decide if that is what I want to do. And low and behold, my husband found this website. Now after reading all these problems that everyone is having with the transmission and the computer brain, etc., I don't know if I should have it fixed or see about trading it in. I have totally LOVED my RAV 4. No problems at all until now and reading this website is making it sound like my problems are just beginning.
I too, bought this vehicle brand new and have had it serviced faithfully at the same Toyota dealership I purchased the vehicle from. It was 6 years old in April and is just now within about 150 miles from turning the 65,000 mark. What to do?...signed dazed and confused!
2008Nov 04
RAV4
- Automatic transmission
- 130,000 miles
Right after vote and going to work. When transmission started acting strange on me.
I took it to my mechanic and he just call me and let me know that he think (98% sure) that it's a transmission problem and gave me rough estimate. (about $4000.00). I guess I have to fix it. I do not want to buy a new car at this time. What a day?
2008Sep 30
RAV4
- Automatic transmission
- 50,275 miles
First of all, Thank you for allowing consumers the opportunity to complain about the problems with our vehicles.
The problem with my vehicle started about over a week ago. My vehicle is 6 years old, I have always taken care of the vehicle, and take it in for the maintenance. A few years ago, I was charged by one of the dealer shop in Silver Spring, MD almost $500.00 for brake shoe (front), and oil change maintenance, and to make matters worse, the brakes were put on wrong. Therefore I found a creditable mechanic shop where I now takes my vehicle. My vehicle have almost 50,500 miles, and is having transmission problems,which shouldn't be. The vehicle would suddenly start jerking (describe it as a leaping frog), and goes into a shutting down state. Also, at times when shifting gear, it would trumble/sound so loud making the vehicle feels as though it is going to fall apart. I have always have problems with gear shifting, but not as severe as it is now. I trully believe that there are some malfunction with this vehicle. It is a six year old car, which doesn't get abused. I bought the car new, and has been the only driver, and has not exceeded the recommended miles per year. The vehicle is not near the 72.000 miles, It's only 50.462 miles.
2008Oct 01
RAV4 LX 2L
- Automatic transmission
- 99,000 miles
After reading others complain, I realized I'm in the same RAV. Fortunately, I've only paid my mechanic $35.00 to find nothing. My RAV just recently started with the same stuttering/jerking problem going from 1st to second. At this late stage I don't want to spend any more $ to fix these problems. I really like my RAV. How should I proceed? I'm thinking about trading it in and getting a MATRIX.
2008Sep 08
RAV4
- Automatic transmission
- 102,000 miles
I was both astounded and very pleased to see the litany on this website describing the same exact problem, and similar Toyota response, that I have been having for the past month with my 2002 Rav 4. I have kept all of the maintenance up to date, have driven it carefully and with respect, and @4 weeks ago, out of the blue, it started shuddering and hesitating between 20 and 30 mph, and sometimes after I had just started out, sometimes when coming to a stop. Some days it was fine, some not. I took it to my local service guys who do my oil changes, etc, and they diagnosed a need for the Reflash. I took it to the dealer, and they did the reflash (I don't remember getting a service bulletin on this, but in any case the reflash was covered). It worked great for a week, then the shuddering, bucking like a rodeo bronco action started again. I took it back to the dealer this morning and, lo and behold, they diagnosed the need for a new transmission. I called the manager of the service dept. after reading this website, and he said, "if you can put together paperwork to show that you have been loyal to the Toyota dealership with your maintenance needs, I can take that to my factory rep and maybe we can find a way to work with you." This is my third Toyota. Loyal to the brand, yes, and loyal to the dealerships when the cars got old and needed extra tlc, but this car has been no problem till now, so it went to my local small business person for regular maintenance. I am deeply, deeply disappointed in Toyota right now, and this experience further supports my taking cars to small business people who give a damn about their customer base. I am going to file a complaint with the BBB and anyone else I can find.
2008Aug 25
RAV4
- Automatic transmission
- 68,000 miles
Hi every one,I have a 2002 Rav 4 with 68000 miles ,almost new and never thought i will see a mechanic soon but few days ago and driving on the freeway with my 4 year old and the car suddenly start jerking and almost stopping and then shifting gear in a strange way so i took it to the mechanic and he just dropped the bomb and told me the bad news and it's a transmission problem and it's gonna cost me at least 2000 dollars and up to 4400 if the computer system is messed up.Then just to make sure i take it to the toyota "money making machine "and he simply told me that my car was never been recalled and it's fine!!!!!!!
I think toyota should be responsible for all the damage that we the people are paying for.
Just like any body else I work my A@@ off just to pay for this piece of SH&&T.Never again buying a toyota!!!!!!!!!!
2008Sep 01
RAV4
- Automatic transmission
- 148,000 miles
I bought this car in June of this year. The car was running perfectly fine until one day after work, I noticed that my car started jerking and not picking up speed as before. I figured maybe because it was really hot that day, but that was far from the truth. Since then the problem has progressively gotten worse. I've made an appointment to have a diagnostic test done and I am dreading to hear what they have to say. I have it checked by a local mechanic and he said that most likely it's the transmission. If toyota knew of this problem, they should have recalled this vehicle. I strongly believe that it should be their responsibility to fix this problem. This problem has caused nothing but headaches. I only have one vehicle and I have to get work everyday and God knows I don't have the money. One thing I've learned is to never buy a car without a warranty because you're stuck with the expense.
2008Jul 31
RAV4
- Automatic transmission
- 134,740 miles
I purchased my 2002 Toyota Rav 4 in May 2005. I just recently started having a problem July 30, 2008. I noticed some jerking then when trying to accelerate I noticed the car went at a very slow pace. I took my car to Fairfield Toyota on July 31, 2008. I received a call from the dealership stating then will need to look into having the car diag. by the transmission experts. The dealership advised me the cost would be $ 226.00 just to diag. the problem. After paying the $ 226.00, they gave me the same paperwork that I have been reading about on this site which states "TSB" Technical Service Bulletin which judging by my mileage I'm not even in any shape to have that service covered considering I'm way over the 80,000 miles. The dealer also mentioned that the codes in the system states to replaced the ECM which will cost $ 850.00, then if that doesn't work then they would replace the transmission at a running cost of $ 4,256.00. So needless to say...I left the dealership with my car. I then took my car to an independent automotive shop on 08/06/08 who states the codes PO755 which indicate SOLENOID SHIFT B MALFUNCTION" VEHICLE STARTING OFF IN 4TH GEAR, CAN NOT UP OR DOWNSHIFT BY OVERRIDING TRANS THROUGH COMPUTER WILL NEED TO REMOVE PAN AND TEST SOLENOID B. I allowed them to do the work to replace the Solenoid B. I received a call from the automotive shop stating they have tested the new Solenoid on my car and the new Solenoid was still testing out of range which indicated to them that it was the transmission. The automotive shop stated they would charge me the work that they have done which was labor or replacing the old Solenoid with the new Solenoid which still did not fix the matter, the mechanic advised me to let them figure out what the problem was... and as frustrated as I was without thinking I said yes. I received another call stating it was a "crack in the value body" which is located in the transmission. So now I'm like WTF!!!! So after a grand total of $ 530.00 later I have a POS car that I'm still paying the note on that I can't even drive. I'm so glad to have found this site now at least I have found other people who have shared in my frustrations. Also I forgot to mention the Independent dealer made mention that he was for sure it was not the ECM it was 100% the transmission and that if I paid $ 3,789.00. my problem would be solved. After reading all of the complaints I'm pretty sure it won't be. I have taken notes from some of the complaints and I start my part by writing to the BBB and the www-odi-nhtsa.dot.gov to express my situation. But just like the rest of you if any one is going forward I'm with you on this matter! Please let me know of what your next steps have or will be.
2008Aug 12
RAV4 L 2.0L V4
- Automatic transmission
- 50,000 miles
Why I have to pay $170 for diagnostic? Toyota should announce a recall of the ECM.
I will never buy toyota again.
2008Aug 21
RAV4 2.4L
- Automatic transmission
- 80,000 miles
Same symptoms as others have listed -- problems shifting into and out of 2nd and 3rd gear. Toyota dealership recommended new ECM at $1,200 with labor. I guess that's good compared to some of the other prices I've seen. Other complainants mentioned this happened after the check engine light "problem" was fixed. I took mine in for that. I wonder if the check engine light comes on in all 2002 Rav4s at a certain point (it is a recall item) and when they fix it, something soon after happens to the ECM. Is this built in obsolescence (part failure) to increase business? Could the system be designed so that the ECM will need replacing?
Does someone know where to buy a reliable ECM; the dealership quoted $150 labor if I can bring one in. Or is that too impractical? Should I count by $1,200 "blessing" and go with it? I will search for an ECM...
2008Aug 19
RAV4 2L I4
- Automatic transmission
- 150,000 miles
This is the first problem i've had with this car but it could be really expensive and dangerous.To me accelerating and slamming into gear is a safety issue and should be covered under a recall! I downloaded TSB for this problem(released 2006) and brought to local Toyota dealer, they said yes (after test drive-maybe)the ECM should be replaced! Okay how many ECM'S out there are going to fail and destroy your tranny's? I know because of high mileage i will have to eat this bill, but with enough complaints maybe Toyota will treat this as a safety issue.
2008Aug 16
RAV4 4 Cyk
- Automatic transmission
- 85,000 miles
On Saturday my family was driving around town when my husband said that the car would not move even though he was on the accelerator. When it finally started to move it also bucked. He told me to take it to the dealer to get it looked at because it seemed to be a problem with the transmission. Well I took it to the dealer and explained what was happening. The service manager said they would look at it while I waited. Well after they took it out on the road they told me that it could be a problem with the computer or the transmission but they did not know which one was causing the problem. They also told me that because my mileage was 85000 it was already over the limit where the problem would be under the warranty to be fixed without me paying for it. Well after giving him an "are you crazy look" he decided to replace the computer without charging me the 1600.00 he said it would cost. He said that replacing the computer might fix the problem, but if it did not it would cost me 5800.00 to have my transmission replaced. After they replaced the computer and drove it around for a while they said that it was working "better" but they did not say it was fixed. I drove it around town today without any problems but I am not sure if the problem is fixed. I decided to see if I can find any information about this problem on the internet because I was suspicious as to why the dealer was so quick to "fix" this problem and not charge me for it. So I decided to see if there were any recalls on the Rav 4 on this problem. I was shocked to see the complaints on this site. I too bought the Rav 4 because I believed that a Toyota was a reliable car. I had driven a Corolla for over 170,000 miles and did not have any problems with it. I gave it to my daughter to drive to school. Sign me up for any class action lawsuits. I am going to contact my Attorney General's office and file a complaint there as well. I am also going to contact Toyota's corporate office and file a complaint. I think that Toyota should take responsibility for this problem.
2008Aug 02
RAV4
- Automatic transmission
- 96,000 miles
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First off, Ok, I am so bummed to read these complaints. I bought a TOYOTA and paid it off last year-so I could drive it for 200K not 100K.
And what a waste of money that ext-warr gold pkg was. Barf.
*********************************It just started last weekend *******************************
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I have thus far spent
$130 tranny drain and fill. Slightly better but, truthfully, not fixed.
********************************what I've done so far****************************************
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My service-supervisor brother recommended that it could be the "motor mounts" b/c my whole engine moves when going into Reverse gear. And he recommended I get it diagnosed at the dealer.
****************************tranny drain and fill **********************************************
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I bought the regular (not synthetic) transmission oil, and the additive for $20. It's still difficult getting out of park.
******************************Toyota is laughing at you read on: **************************
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After reading this blog, I wrote toyota, here's what they had to say,
Please first take an anti-emetic before reading the following. You've been warned.
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"Recently you contacted Toyota. Below is a summary of your contact message and our response.
Thank you for allowing us to be of service to you.
Subject
2002 Rav 4 Park to reverse and numerous ECM complaints
Discussion Thread
Response (JSpe) 08/06/2008 12:22 PM
Ms. Weis,
We apologize for your concerns with the transmission on your 2002 RAV4 and we can understand your disappointment.
There is a Technical Service Bulletin (TSB) that was issued on March 3, 2006 regarding a harsh shift in the transmission. Improvements have been made to the Engine Control Module (ECM) manufacturing process to reduce the possibility of this condition occurring. This repair is covered under the Toyota Federal Emissions Warranty. This warranty is in effect for 8 years or 80,000 miles, whichever occurs first, from the vehicle�s in-service date.
Based on the information you provided, your vehicle is outside of these parameters by miles. Once a vehicle is beyond the warranty parameters, responsibility for the cost of repair falls upon the vehicle owner.
For your information, a TSB is a communication between Toyota and its dealerships that can serve as an update to Toyota publications, describe parts updates, or relay enhanced or new service procedures. Service procedures may explain diagnostic steps, implementation of recommended updates, or how to perform certain repairs. A TSB is not a recall or a Special Service Campaign (SSC) and there are no recalls or SSCs relating to the transmission for the 2002 RAV4. If the cost of a TSB service or repair is eligible for warranty coverage, it will be specified in the TSB, and requires that the vehicle be within the original warranty parameters. A TSB does not extend the warranty.
Toyota does not mail TSBs to our customers but we make them available to the public through the National Highway Traffic and Safety Administration (NHTSA) view and print TSBs on a subscription basis through our Technical Information System.
Your email has been documented at our National Headquarters under file #200808060742.
Jay Spencer
Toyota Customer Experience
Customer (Bronwyn Weis) 08/05/2008 12:17 AM
Dear Toyota Safety,
I am the owner of a 2002 Rav 4 that has been well cared for.
I have read the following information about a problem with my transmission shifting.
I would like to have the transmission shifting problem addressed, as it appears there is a long history of this problem with other 2002 Rav 4 comsumers.
http://www.carcomplaints.com/Toyota/RAV4/2002/transmission/problems_shifting.shtml
My car began jerking abruptly from park to reverse. I am extremely concerned this will affect my personal safety as it appears to have serious potential to damage the transmission and safe operation of the vehicle.
I alreday had a recal W 49ToZ601 ECM Reflash-Rav/ HIgh recall performed, "Certain '01-'03 4-cylinder highlander vehicles & certain '01-'02 rav4 vehicles may have a check engine light on and code P0420 or P0430."
The current problem exists in spite of the recall work performed in May of Last year.
I have included the name of the dealership that performed the recall.
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*********************************What this means*****************************************
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If you didn't already interpret the above response it means,
" YOU ARE TOTALLY SCREWED B/C YOU DROVE 80,000 MILES ALREADY. AND THERE'S NOTHING YOU CAN DO ABOUT IT. HA. HA. AHAHAHAHAHA. "
LOVE, THE TOYOTA MOTOR CORPORATION
P.S. HAHHAHAHAHAHAHAHAHAHHA. HA. .HA. ha. ha. ahem. ha.
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************ CLASS Action, Precedent with vehicle in the same engine *********
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I also searched internet, and oh all be darned the EXACT SAME PROBLEM EXISTS WITH THE LEXUS RX 300 which is the same problem,
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http://us.lexusownersclub.com/forums/index.php?s=eec4529e47f582cec0a62327b81dbe0c&showtopic=28020&pid=308037&st=450&#entry308037
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"Friends, I have an 01 RX300 w/79000 miles. about 77K of that was first owner, and elder lady who took it to Lexus dealer for every hiccup.
I have been involved in another vehicle forum very similar to this one in the past, and the action of that group resulted in a recall of ALL vehicles: the good/bad/ugly for a transmission Circlip re-do ... well, there was another component involved, but basically it was a couple of cheap parts that would 'let go' with wear, and grenade the transmission.
That recall happened this way:
- the unhappy owners, which were fewer than on this thread, ganged up on NHTSA and begged for an investigation to be opened
- a few of the activist owners wrote letters to their US Senators and congressmen, and complained to the State Attorneys General
- my brother, a highly respected Trial Lawyer [i know... oxym....] wrote a letter on his letterhead to a U.S. Senator for his state, and that Senator happend to sit on the Transportation committee [whatever its formal name][. That Senator sent a letter to the bureau head suggesting that the interests of the owners needed to come first. Within a week, an official investigation was opened, and the Investigator was put on the job.
That investigator was an ace who had very deep knowledge of automotive matters. The whole thing was wrapped up in about one month of real work, which involved him documenting in a prescribed way all the complaints, and then interviewing a number of owners who had incurred the issue.
The company recall came out about two months after they agreed with the investigator that 'action was warranted' or words to that effect.
This group is plenty big enough, and the data, though informal, is persuasive-enough to make this happen.
I suggest that someone here who has spent the big bucks on a tranny overhaul serve as the Lead on this project, sharing an email address and/or phone, and that we methodically continue to collect the data, and that we all write our US Senators for our states, and complain.
My reading of this is that they have a serious issue, they know it [there's enough evidence from owner experiences to indict Lexus mgmt for KNOWING there is a problem, implicitly acknowledging such, and yet failing to act responsibly.
I"m amazed that someone has not incurred a Wreck due to this issue. If this were a motorcycle, there would be obituaries.
And - everyone needs to be aware that Lexus has shown evidence via the engine special-settlement that they do regard their responsibility [if they accept responsibility] as being associated with the VIN - not with the owner. There is firm precedent for it. And their maintenance requirements on the tranny are vague, in my view. That does not excuse the owner, but if the owner [like the PO in my case] takes the vehicle in on time for every oil change, for the timing and serpentine belts at 75K, and Lexus does NOT service the transmission [like the elderly lady is supposed to be a maintenance wiz....], then shame on them.
I say we go after them... They are the biggest auto corp IN THE WORLD. 'big car'...."
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************* I can't agree more: let's go after them. We've been Cheated. ************
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I URGE YOU ALL TO JOIN WITH ME IN A CLASS COMPLAINT AGAINST TOYOTA.
IF NO ONE HAS YET DONE SO, PLEASE CONTACT ME AND I WILL BE THE LEAD.
I AM IN THE CALIFORNIA'S CAPITOL AS WE SPEAK AND I HAVE BEEN MEETING WITH THE TRANSPORTATION ASSEMBLY AND SENATE MEMBERS OFFICES.
I WILL NOW BE TAKING THIS ISSUE UP SO WE CAN TRY TO GET A FORMAL INVESTIGATION PERFORMED.
PLEASE WRITE TO YOUR US SENATOR AND CONGRESSMEN.....
IN CALIFORNIA, YOU CAN WRITE TO YOUR LOCAL ASSEMBLYMAN OR SENATOR (GOOGLE THEM).
PLEASE ASK THE ASSEMBLY PERSON TO SEND A LETTER TO THE BUREAU HEAD OF THE CALIFORNIA (YOUR STATE'S) DEPARTMENT OF TRANSPORTATION OR CONSUMER AFFAIRS.
REQUEST A FORMAL INVESTIGATION OF TOYOTA'S WRONGDOING, KNOWING FULLY ABOUT THE PROBLEM
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Contact:
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Bronwyn Weis
bronweis@yahoo.com
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Send your -
Name:
email:
Mileage at problem:
Fix:
How much spent:
And, basically: your phone number.
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From, a formerly satisfied formerly happy Toyota customer
2008Jul 25
RAV4 4 cyl
- Automatic transmission
- 83,200 miles
I have had the same problem as other 2002 Rav 4 owners on this site. I had the ecm reprogrammed about 6 months ago when I got the recall letter. Car started bucking when I tried to take off, was scary when merging into traffic. Than Check engine light came on. I took it the next day to auto repair shop. They ran the code and found out it was my ecm. They called me to advise of what it was and that it may also be a issue with my transmission. But they would try replacing the ecm first ,at the tune of $1600 with parts labor and all the diagnostic work. Thank God my auto repair people read their memos as they knew of the ecm problem but advised me it was not a recall. They also told me to call my local Toyota dealer to see if they would cover it as it was just over the 8yr 80,000 warranty. Yup, you guessed it! So sad too bad, basically that is what they said. Over the warranty time. So I had my mechanic do the work. I guess I was glad they knew the problem right away or I also would have ended up paying for a transmission. I had three Saturns before my Toyota,never having a problem with them. I may be going back! I love my Rav For size and traction in the snow. But I think with all these (and probably many more) complaints about this problem if Toyota doesn't compensate for this issue I will have lost faith in the company. Like others have said. All we hear is how Toyotas never die. I guess that is not true.
2008Jul 10
RAV4
- Automatic transmission
- 67,000 miles
Well I guess I'm having the same problem as everyone else with their Toyota RAV4. At first it drove me only slightly crazy. This was due to the fact that after my mechanic experienced it, he told me I needed to take it to a transmission shop. Of course it worked fine for the transmission shop for the first couple of times that I brought it in. It did indeed act up and thanks to a very honest shop (Horgan's Transmission, San Rafael, CA) Steve said he wanted to have it on the scanner when it acted up (since this was an intermittent problem). Once again that took time for it to act up while the scanner was on. Of course it didn't show what the problems was when they finally had the scanner on as it was acting up. He then contacted Toyota and they supposedly were going to research their data base and get back to him with any others that may have had the same problems. We'll see on Monday (tomorrow) if that happens. But in the meantime I had mentioned this problem to many of my customers at a local tavern I work at. Well one of those wonderful customers researched the problem via the computer and came across this awesome sight that had so many of the same complaints. I will discuss the problem tomorrow with the transmission shop...I don't think they can really help me on this but sure appreciated what they did. I guess I'll contact Toyota and see if they are yet willing to help all of us with this problem that they have given us. I also started experiencing the transmission problem after the recall for the service engine soon light work was performed. Does anyone know if it will ruin my transmission if I have to drive it for a while dealing with Toyota. I don't want to add more problems. Good luck to all and I would appreciate any and all comments!!!
2008Jul 04
RAV4
- Automatic transmission
- 68,000 miles
This is my continued complaint about the 2002 RAV4 transmission problem. I took my car to a 2nd mechanic to have this problem diagnosed. Today I am told that the check engine code revealed that the solenoid (what ever that is) is the problem. My car is now being transferred to a specialist to be have the transmission diagnosed. As with the other complaints I have read on this site, I have the same symptoms with the same recommendations of fixing this solenoid part in the transmission AND you guessed it....the warranty is expired. What is this ECM, I think I already brought it in on a recall notice for that last year? Should I bother with the solenoid? It appears that wasn't the problem. I used to love Toyota. A recall should be mandatory after reading all that I just read. My check engine code didn't fall into the right range either!!!! There is no way after reading everything on this site and others that Toyota doesn't know what is going on here. My mechanic also mention burnt transmission fluid....I am also still paying for a vehicle that barely runs, please let me know of any recalls or class actions for this. TOYOTA do the right thing!!!! Where is your integrity???What happened to your good name.
2008Jul 04
RAV4
- Automatic transmission
- 68,000 miles
I bought my 2002 Rav4 in 12/2007 as a "Certified" pre-owned vehicle. It was running great until 7/4/2008, then it started hesitating when I stepped on the gas and then the RPM would jump up and it will jerk into gear. It feels like the power is there, but the car won't shift. Then all of the sudden it jumps into gear and flys forward. I put it in the shop where they flushed the transmission, changed spark plugs, gave it an oil change. Drove away and $310.00 and one hour later it was still doing the same thing. The next think I know the check again light comes on and then goes off again. It will ride ok for a day a two and then start doing it again. The mechanic says he thinks its the transmission but he doesn't fix transmissions. (See 2nd complaint).
2008Aug 02
RAV4
- Automatic transmission
- 65,000 miles
i purchased a 2002 Toyota rav4 1 year ago. i was told by everyone including internet sites that Toyota was THE BEST, MOST RELIABLE CAR ON THE ROAD. i have driven it for a year with absolutely no problems. then, without warning, the car started jerking and hesitating. the trans was slipping and i had no idea what on earth was happening. i realized, much to my horror, that my car had just turned over 65,000 miles and the warranty expired at 60,000. so instead of going to a Toyota dealer i went to a local trans specialist. after having the car for 2 days he called to tell me the ecm was shot. he said he was not sure if it had effected the transmission or not. he also told me he could not count the number of 2002 Toyota rav 4's he had replaced the computer (ecm) and the transmission. he then told me he thought the best course of action would be to have Toyota replace the ecm. when i called the Toyota dealership i was given a brief runaround. then 2 days later they called and let me know that the ecm was under warranty, however the transmission was not. i asked them why would the ecm be covered but not the transmission, especially when the trans man told me the ecm is the reason the transmissions have gone out. the Toyota mechanic kept insisting that the transmission was not under warranty no matter what because my Toyota has turned over 65,000 miles. he also quoted me a price for the transmission of $3800 (at a minimum). so i am waiting until Monday to find out if the ecm fixes things or if i have to replace the transmission. up to this time i had driven only fords. i thought that purchasing a Toyota would be the most responsible move for having a vehicle that was maintenance free for quite some time. i have no idea what to do next. if anyone reading this knows of a law suit against Toyota for this please let me know. it is absolutely IRRESPONSIBLE TO KNOW OF THESE PROBLEMS AND NOT HELP THE CUSTOMER WITH THIS. A TRANSMISSION SHOULD NOT GO OUT OF A CAR WITH THIS AMOUNT OF MILES.
a disgruntled Toyota owner
2008Jul 11
RAV4 2.0L
- Automatic transmission
- 81,400 miles
Actually this problem started May 28 2008. Our Rav4 is the exactly the same as all the rest on this site. We thought it was fuel related until we had a scan done at Silverwood Toyota Lloydminster Alberta. A quote for $ 5663.00 new transmission. The Rav4 was taken to the local tranny shop, a quote $ 1500.00 plus parts.
Then we found this site wow!! what a shock. Yes ours is the ECM and Transmission! Our Rav4 is at the tranny shop having the tranny removed and a quote for repair done. We are in negotiations with Silverwood Toyota to have the tranny repaired or trade the Rav in at retail value against a newer model. This is clearly a Toyota problem and they should fix the problem or provide special pricing and financing to anyone that wished to upgrade.
We have filed a complaint with Toyota Canada file # 1170495 and emailed a letter to indicating our position. If Toyota fails to take some responsibility we intend to join the law suit in the States. Our first step will be to place an ad in the local and national news papers advising all Rav owners to contact us or their local dealers to inquire about this problem. A liitle bad press can go a long way!! We hope they step up and do the right thing.
Our Serial number is JTEHH20VX20155110 I am wondering if this is a particular serial number run that is having the problem. Check your numbers
2008Jul 01
RAV4 4 cyl
- Automatic transmission
- 106,000 miles
First of all Id like to thank all the other Rants and Informers of the problems associated with the Rav4 and the ECM / Transmission Problems. This information was really helpful but disheartening for me. I had the exact problem that most other rants have complained about. My transmission seemed to jerk, hesitate, and not function properly at all. It was acting really erratic. I only drove it maybe 5 miles total when it did this. At that time I looked up some information about what the causes might be and found MANY sites stating the same info regarding the ECM and Transmission failure issue. So I had my Rav towed to the Camelback Toyota Dealership in AZ hoping to get out with a Computer ECM for about a thousand dollrs. The dealership needed to run a diagnostics, we let them do that, and then determined that they "Think" it is a bad Computer or ECM but they dont know for sure. And If that does not fix the problem then they "Think" the problem is a bad transmission. In turn This could all add up to approx. 5800 and there is no guarantee this is what the problem is. They are only going off the "CODES" the system is putting out. WTF! Are these Toyota Certified ASE Techs or what? I already knew all this info just looking it up online and Im not a certified tech! And these so called Techs "Think" they might be able to fix the problem for 5800. First starting with the computer. Then moving on to the transmission. I really agree with many of you that Toyota has really dropped the ball on this one. I personally have loved Hondas and Toyotas. But I will never buy another Toyota again based on this experience. Im picking my POS Rav up tonight from the dealer, Driving it down to an "AMERICAN" car company and getting rid of it. I refuse to pay 5800.00 for a computer and transmission that Certified Tech dont know will fix the problem!
2008Jun 26
RAV4 L 2.0L
- Automatic transmission
- 85,000 miles
It started a couple days ago when my husband began to notice a jerk while we were driving. We didn't pay much attention to it because we thought it might still be trying to warm up. Yesterday the gear did not shift correctly from 1st to 2nd gear. It was even worst when we got on the highway. It felt like the car was about to give up on up.
When we came home I immediately went on line to see if anyone was having the same problem. I found this website. I am thankful that I am not the only one out there. I called Toyota Corporate office the very next day. I filed a complaint and express my feelings how I felt that this was a manufacturing issue and that I didn't have to pay out of pocket for having someone look at the issue. The gentleman on the phone gave me a big attitude and said that they are not at fault for anything. I tried explaining to him about the website of all these complain and they should do a recall. He said that he can only document that I called and can not do anything else and everyone may be having different issues. I would have liked him to show some concern and bring this issue it to the big boss. He still insisted that I go to a dealership and get it checked out before I run into conclusion. I feel like this is a way for Toyota to get money from us because they charge us about $50 to have one of there technician look at it.
Despite all the anger and frustration, I still took it to Toyota anyways. They said it was the ECM. They needed to order some parts to get it fix. My extended warranty will cover the part and labor after a $50 deductible. I am hoping to get it tomorrow. I hope that this will be the end of my misery and nothing else will go wrong with it. I honestly lost all my respect for Toyota. I thought that their car we suppose to be the best quality out there. Guess not! I might as well buy a Honda or a Ford next time I decide to buy a car.
2008Jun 10
RAV4 2.0L V4
- Automatic transmission
- 48,467 miles
I'm having the same problem being reported by everyone else on this site. Rough shifting started after driving through a big puddle during a heavy rain storm. Thought maybe something got wet. Check engine light came on a few km later. Had a friend plug in his code reader and error codes P0758 and P0755 Shift Solenoid 'B' came up. Took the veh into a Toyota dealership where they reflashed the ECM as part of a recall campaign that they said would fix the shifting problem. This did nothing but make it worse. I drove it straight back to the dealership the same day, but because the check engine light had not come back on and they could not "duplicate the problem" (which I find hard to believe), they told me to drive it for 50-100km because the computer needed to reset itself. I was driving with my severely disabled son in the veh and we narrowly missed being t-boned in an intersection when the veh wouldn't accelerate. Scared a year off my life. Took it back to the same dealership where they then miracously found a TSB regarding this condition that recommends replacing the ECM (I was quoted approx. $1000). It further states that if the condition persists after replacing the ECM that it may require replacing the transmission. Oh, and the ECM parts are back ordered 2-3 weeks, so I would have to pay for it in advance before they would even order it. I don't think so.
My formerly beloved RAV is gathering dust in the driveway.
I called Toyota Canada this morning to express my disgust and they could not possibly have been less helpful. They told me there was nothing they could do about this over the phone, and that I would have to take this up with the service manager at my Toyota dealership if I want anything done about it. I plan to print off every entry I can find about this issue anywhere and present it to the service manager. This is a totally unacceptable response from Toyota, and after reading all of these complaints I can't believe they aren't issuing a complete recall. This is the first Toyota, or any import for that matter, that I've ever owned and I would never buy another one.
2008Jun 16
RAV4 L Pack
- Automatic transmission
- 55,302 miles
The transmission was slipping and jerking into gear with a loud bang.
The car has been at the dealer for 10 days.
They reprogrammed the ECM in April 2007 (which had a recall) and are telling me they are sure that I need a new transmission.
I asked if the ECM that they reprogrammed could have caused the damage because it already had 70,000 miles on it when the performed the recall. Of course they are telling me no, even though other mechanics tell me that even after reprogramming they still can fail
It is now out of warranty and they want $3,700 for a new transmission (no, way)
It has always been serviced by a dealer and I will tow it out of there before I let them fix it.
Right now they want to take a control module out of another 2002 (if someone trades in) to see if that fixes it.
well if the tranny and the module are bad that won't show it
I called Corporate and they won't help.
Heck I would have bought another Chevy if I knew how crappy the Rav 4 was.
2008Jun 20
RAV4
- Automatic transmission
- 96,332 miles
I first noticed the problem with shifting on my way home from work. I took it to the local dealer who informed me that my transmission was shot. I came home and got on the internet trying to find a cheaper one than what the dealer had said. i accidentally came upon this site. Armed with all of these complaints I called an 800 number for Toyota. After he finished blowing smoke I asked about the ecm. So today I took it back to the dealer who was supposed to change it out. (my husband marked it) So when he gets home I'm sure he'll say it's the same one. Anyway, the problem remains. And today the service manager tells me that both ecm and the transmission need to be replaced to the tune of about 5 grand. I am sooooo pissed! I called the 800# again BBB and local news complaint guy I really don't know what else to do.Thanks for listening.
2008May 25
RAV4 Limited
- Automatic transmission
- 73,000 miles
I have the same exact problems encountered as people mentioned here about the Toyota Rav 4,four weeks ago. My car hesitated to go and jerking from the 1st gear to 2nd gear plus my check engine lights on, so i brought it to my mechanic and told me that at first need to fix the solenoid and after that need to rebuild the transmission it cost me 2000 to fix it, then mechanic said that still has a problem which my computer needs to replace, so i called Toyota and file a complaint about my ECM bec. they just recall it a few months ago and i was told that my warranty was expired and after all the battle of words and sleepless night finally they covered to replace a new ECM with no cost.It's been a week now since a got out my car from mechanic and it's running good. So i was wondering if it needs to file a complaint seems everybody almost has the same symptoms of the problems the transmission and ECM. I know that when it comes to transmission the car won't wear out that fast and possible it's a ECM is the root of the problem and the transmission got affected. It seems it's a manufacturer's defect. Let me know if anybody file a class action.
2008Jun 02
RAV4
- Automatic transmission
- 118,000 miles
Glad I found this site. My RAV4 just started hesitating, and loosing power going into 1st gear and when accelerating from 1st to 2nd. Called the dealer asking if they knew if it was still under warranty, who didn't get back to me yet. After reading this, I assume it isn't and now have some information when I call the dealer back. We were loyal Caravan owners (lasted over 200,000 miles) and switched to Toyota (because of its reputation) when our family downsized. Will update later on my experience.
2008May 28
RAV4
- Automatic transmission
- 57,130 miles
I have always been a Toyota owner. I have always recommended Toyota's to my friends, told them you couldn't buy a better vehicle, NOW I'M NOT SO SURE!! I never had any problems with my previous Toyota Corolla's The first one I had for 15 years and had over 100,000 miles and sold it to my niece until she totaled it. The second one I sold due to circumstances out of my control at the time. I have alway wanted a RAV4 but could not afford a lot. I found this RAV4 at a dealership, did a carfax on it, this vehicle only had 49,314 miles and 1 previous owner who only drove a little over 8,700 miles a year had it's regular maintenance done at a Toyota Dealership according to CARFAX!!!!!. Vehicle was spotless, I took it for a test drive, drove nice everything. I purchased this vehicle only 3 months ago and ALREADY I HAVE TO REPLACE THE TRANSMISSION WHICH IS GOING TO COST ME ANY WHERE FROM 3-4 THOUSAND DOLLARS TO FIX, NOW YOU TELL ME, HOW DOES A 6 YEAR OLD CAR WITH ONLY 52,000 MILES HAVE TO HAVE A TRANSMISSION REPLACED ALREADY!!!! ACCORDING TO THE THE TRANSMISSION SERVICE THE TRANSMISSION OIL WAS BURNT, I HAD THE TRANSMISSION OIL CHANGED ONLY 3 WEEKS AGO!!! I am going to continue to fight this with the Toyota Company, they knew about the transmission problem with the 2002 RAV4 vehicle and never did anything about it, and still won't. This past week has been HELL for me because 1. I'm still in shock that this Toyota needs a new Transmission already, 2. I don't make a lot of money and I work 2 JOBS!! don't know where I going to get the money to pay for this. 3. I have been so upset about this it is really affecting me at work, not eating or sleeping because I am so worried about this and angry that this is even happening. I am going to continue to fight the Toyota Company and Dealership about this because this should not be happening.
2008Apr 03
RAV4 2WD 2.0L
- Automatic transmission
- 72,500 miles
like other people's complains about their RAV 4s, regarding transmission problems. it has problems engaging at low gear during take-off and that is very very annoying and of course highly dangerous on the road. This is very unusual at 72,500 mileage after normal use and regular maintenance, i was told by independent mechanics. i had it checked at a toyota service center , they had updated the ECM unit (which shows in the report) they said that it's either to have it rebuilt or complete replacement which will cost at least $3,000.00. toyota service people are saying that the previous independent maintenance center (which is of high repute) might have placed a transmission fluid not within specs. from what i have read from previous postings of the same problem, toyota had sent recall regarding ECM units of which we are not aware of. i just don't know where this complaint will end up especially during these hard times.
2008May 10
RAV4
- Automatic transmission
- 65,000 miles
my computer was re flashed by harr Toyota (dealers) ones last year after the engine light went on. then out of no where the car starts to jerk when changing gears. called dealer said it was gonna cost approximately $4300-4500 to change the transmission. brought it to aamco transmissions and had it rebuilt and computer re flashed for about $2600. a day the later, the problem exists. my warranty expired at 60k miles. i'll be contacting Toyota to file a compliant since this seems to be a problem most '02 rav4 owners are experiencing. good thing this website exist. i hope Toyota company can help out. i think there should be a recall for this model.
2008May 01
RAV4 LS V4
- CVT transmission
- 89,930 miles
Well at the beginning of May my car started jerking etc.. and it immediately made me think of transmission problems and scared me because how could this be so fast. Anyway I now have the car at the dealership which I ask to replace the ECM and transmission because when I put in google rav4 2002 problems I saw many other complaints of the same thing and became upset because this means toyota knows there is a problem but has not really done anything about it but put the customer through a lot of unnecessary stuff. So to make a long story shorter the service dept first has kept my car for about 9 days and during that time I had a hard time getting in touch with the service person I was dealing with and once when I did she told me they had done a flush of the tranny and that could be the problem which I told her it was not the problem and I ask that they would just straight out replace the transmission and ECM. She told me it was the policy to first flush the transmission if the fluid is dark and then try other test this is after they had flushed already and then after that didn't work they kept the same ECM just rebuilt it. I told her that toyota knows they need to replace the tranny and the ECM so please just do it and its not the policy to do so. it is within my warranty also she said since this was reported during the time of the warranty that if it turns out to be transmission and ECM they will still fix since problem was reported during the warranty if it happens she says. I need input because toyota to me this is rude to allow your customer to go through this when you know what you should do.
Any one have input for m? I am returning the loaner today.
2008Apr 07
RAV4 4 cyl
- Automatic transmission
- 80,000 miles
I am the only driver of my Toyota Rav 4, bought it brand new. Thought I was doing the best thing by buying a Toyota I'm a single women and needed reliability and a car with a name i could trust. So I purchased a Toyota which was way out of my price i could comfortably afford but wanted the best so i worked multiple jobs to pay for it. This month makes it six years old, And I have been told I need a new tranny at 3,000.00 I am stunned and scared to death. I just recently lost my job due to company closing. Have no money saved owe a lot on my credit card and now I'm presented with the biggest problem ever MY CAR .. Wish I bought a Chevy. Please help If anyone has this figured out. Can't get a job if I don't have a car. Can't afford to fix it right now. So before i start spending !!! If anyone knows anything about this tranny problem, I would be eternally grateful.Thanks DJ.
2008May 08
RAV4
- Automatic transmission
- 111,398 miles
I was having problems like everyone else; it was having trouble shifting from 1st to 2nd (but this didn't happen all the time) took it to the dealership and they said nothing was wrong. I told them that there was and to figure it out. They finally called back later that day and said that i needed a new ECM and the cost almost $1400. I don't know about anyone else but the reason i bought a toyota is because they are suppose to be great cars. I don't think i will ever buy another one again. I also had the problem with the check engine light, i don't know if this is connected at all. The dealership told me there was nothing that i could have done to help prevent this from happening.
2008May 02
RAV4
- Automatic transmission
- 69,000 miles
I purchased this RAV4 brand new in 2002. I just notice the AT jerking when I put into reverse or into second gear sometime last week. I did some research on this problem before I have the local dealer check this problem out, Came to found out that there have been similar problem happen to other RAV4. It appeared that the problem is caused by the defective ECM. I am not suer whether this part would cover under by Toyota after the initial warranty already expired. Any suggestions is appreciated...
We have partnered with JustAnswer to offer online auto repair help and advice from expert professional automotive technicians. You describe your transmission problem or ask your question and they try to help you figure it out. The fee is typically $9 to $15, but you can offer to pay more for really tough questions. You will usually receive an answer in 10 minutes or less, and you do not have to pay anything unless you accept the answer.
A D V E R T I S E M E N T S
2008Jul 09
RAV4
i bring my awesome RAV2 into the Toyota dealership because it was hesitating strangely. I instinctively knew there was a problem with the transmission but the dealership needed to prove it for themselves, as well as my extended warranty company. I didn't have a problem since it only cost me $75. I finally got the car back on July 29, 2008 with a new transmission. (more complaints to follow! trust me, this is not the only transmission my car will have! also want to add that the dealership and my warranty company have been great. i believe this is a systemic problem with this car!)
Susan Q.
Baltimore, MD, USA
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