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10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
48,124 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Toyota RAV4 steering problems

steering problem

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2007 Toyota RAV4 Owner Comments (Page 9 of 13)

« Read the previous 20 complaints

problem #91

Jul 182011

RAV4 6-cyl

  • 35,000 miles

A D V E R T I S E M E N T S

I have a 2007 Toyota Rav4. There is a major problem with these in the steering column and Toyota has a technical service bulletin dealing with it; steering intermediate shaft and is covered under two numbers; ST001-08 and later T-sb-0318-08. The shaft is coming apart and makes noise particularly at low speed. According to reports it affects thousands of these vehicles. I first became aware of my problem when the vehicle was under warranty but was told the noise was nothing; this incident was not reported in their system. Later I found out what this issue was and that they knew. Since then I have made multiple attempts to get it fixed but they want $800 to fix what appears to be a manufacturing/design defect. They recently offered to fix it for $600; not much of an offer since my local mechanic will do it for the same price. Since there are thousands of these with issues and I would assume poses a safety issue I would expect them to do a general recall. I hope you can force them to do such.

- Camarillo, CA, USA

problem #90

Sep 012009

RAV4 6-cyl

  • 37,000 miles
I have a 2007 Toyota rav 4. I noticed a clanking noise when I turned the wheel all the way to the right or left. So I took my car to the dealer. I was told "intermediate steering shaft needs replacement." My car was just 1000 miles over of the 36000 miles warranty. Dealer said it will cost me 600 plus tax to fix it. But they also mentioned this is not something I have to fix right away. I found out later that many Toyota Rav4 owners have the same issue. Toyota has a bulletin stating this is caused by a lack of grease at one of the joints. It looks like it is a design flaw that Toyota should fix at their cost. I think it is time for the dealer to take some action regarding this.

- Harrisburg, PA, USA

problem #89

Jul 042010

RAV4 6-cyl

  • 45,000 miles
Toyota Rav4 steering, clunking noise in the steering column.

- Daniel Island, SC, USA

problem #88

Jun 152011

RAV4 4-cyl

  • 37,240 miles

A D V E R T I S E M E N T S

2007 Toyota Rav4 has distinctive clunking, clacking and banging sounds while turning the steering wheel. Noticed it at 37,204 miles, right after warranty expired. Has tsb on this problem which reveals intermediate steering shaft defect and new version available for fix. Web check also reveals epidemic exists for this problem. Took vehicle to dealer to confirm problems which they did. Called Toyota but they will do or pay nothing since vehicle is past warranty. What does warranty have to do with this? this is a defective part which needs to be recalled and replaced. I am very angry at Toyota and it's stance concerning this problem. A mandatory recall needs to be enacted.

- Beverly Hills, FL, USA

problem #87

May 192011

RAV4

  • 45,000 miles
2007 Toyota Rav4 steering.

- Leoma, TN, USA

problem #86

Mar 132011

RAV4

  • 50,000 miles
The contact owns a 2007 Toyota rav 4. the contact was driving 30 mph when an abnormal clunking noise was exhibited from the steering column. The vehicle was taken to the dealer where the contact was advised that the steering shaft would need to be replaced. The dealer informed the contact that if the steering shaft was not replaced, the vehicle could become difficult to control and could result in a crash. The failure mileage was 50,000.

- San Antonio , TX, USA

problem #85

Nov 252010

RAV4 6-cyl

  • miles

A D V E R T I S E M E N T S

Steering began experiencing a slight 'clunking' feel and noise. It progressively became worse. I finally took it to a Toyota garage for repair, as I was concerned the steering would fail, and was disturbingly surprised to find they had the part in stock. I use to work in automotive dealerships parts departments and we never stocked a part of this nature as it was an item that didn't normally wear out. Cost to replace it was around $500. I have since discovered that this item has a poor history that Toyota was aware of but didn't notify their customers.

- The Woodlands, TX, USA

problem #84

Jan 182011

RAV4 6-cyl

  • 45,000 miles
At any time during the life of the vehicle, the steering column can make an audible clunk when turning either left or right at low speeds. It gets progressively worse over time. The worry is that the steering joint could completely dislocate disabling control of the car. It is a well known problem documented in a tsb by the manufacturer. Typical repair costs can exceed $800.

- Doylestown, OH, USA

problem #83

May 152010

RAV4

  • miles
Steering column has a catch in it when turning...Toyota knows about this..but their has not been a recall on it...

- Dennison, OH, USA

problem #82

Nov 102010

RAV4 6-cyl

  • 35,700 miles
Clunking-grinding sound in steering column when steering wheel is turned Rav4 does not track on highway as it did before...likes to wander, always correcting the steering. Dealer states there is a tsb to correct this problem at my expense.

- Elk River, MN, USA

problem #81

May 182011

RAV4

  • 80,000 miles

A D V E R T I S E M E N T S

Clunking noise coming from steering. Toyota will not assist in repairing costs being car is out of warranty.

- New Fairfield, CT, USA

problem #80

Apr 142011

RAV4

  • 57,594 miles
Replaced lower and middle steering shaft. Replaced stabilizer bar control end links, front and rear and struts.

- Milford, MI, USA

problem #79

Apr 142011

RAV4 6-cyl

  • 57,594 miles
Clunking noise coming from steering mechanism. Replaced lower and middle steering shaft and front and rear end links.

- Milford, MI, USA

problem #78

Apr 012010

RAV4

  • 20,000 miles
The contact owns a 2007 Toyota Rav4. The contact stated that a knocking noise was exhibited from the steering column whenever making a left or right turn, regardless of the speed. The vehicle was never taken to the dealer for diagnostic testing or repairs. The vehicle was not repaired. The failure mileage was 20,000 and the current mileage was 35,000. The VIN was not available.

- Wheaton, IL, USA

problem #77

Apr 012010

RAV4

  • 60,000 miles
The contact owns a 2007 Toyota Rav4. The contact heard a knocking noise coming from the steering column while driving various speeds and whenever attempting a turn. The failure was not diagnosed nor was the vehicle repaired. The failure mileage was 60,000 and the current mileage was 80,000. The VIN was unavailable.

- Wheaton, IL, USA

problem #76

Dec 312010

RAV4 4-cyl

  • 46,781 miles
This is a follow-up to complaint number 10322423 I filed on March 26, 2010. At 37,109 miles my 2007 Toyota Rav4 had a binding and thumping noise in the steering column. I took the vehicle into the dealership where it was purchased and was informed the intermediate steering shaft needed to be replaced, but it was not a safety issue. At 46,781 miles I took my vehicle in for an oil change at my local automotive repair facility (not a Toyota dealer). They recommended I have Toyota look at the vehicle since the power steering rack and pinion was bad. I took the Rav4 to a different Toyota dealer in the area. They confirmed the power steering rack and pinion needed to be replaced. I asked them to replace the intermediate shaft while they were working on the vehicle's steering system. A few days prior to the rack and pinion being replaced, the car felt like it had no power steering and it was difficult to turn the steering wheel. The power steering rack and pinion was replaced at 48,555. The second Toyota dealership informed me the intermediate shaft did not have to be replaced because the binding and thumping noise was being caused by the power steering rack and pinion. I do not have the binding and thumping noise in the steering since the power steering rack and pinion was replaced. Toyota has issued two technical service bulletins (tsbs) for the binding and thumping noise in the steering column replacement of the intermediate steering shafts. The problem I had with the binding and thumping in the steering column was caused by the power steering rack and pinion, not the intermediate shafts. The power steering rack and pinion probably was bad at 37,109 miles. Many 2006-2008 Rav4S have reported problems with the steering columns. Does Toyota really know what's causing the steering column problems on the 2006-2008 Rav4S? it's very disappointing Toyota and the NHTSA does not consider a steering problem a serious enough problem for a recall.

- Ellicott City, MD, USA

problem #75

Dec 302008

RAV4 6-cyl

  • 20,000 miles
At around 20,000 miles, my 2007 Toyota Rav4 started making a clunking sound when I made right hand turns. I brought it in to the dealer but they said they could not reproduce the sound. Over time, the clunking grew louder and could be felt traveling up the steering shaft. I brought it in again just shy of the 36 month warranty limit and was told that once again the service technicians could not detect any sound/defect. However, when I brought my vehicle in for a safety recall on an oil hose, I mentioned the steering problem yet again and lo and behold, they could now detect it! however, my car was now past the 36 month comprehensive warranty coverage, so the repair would be out of pocket. The service technician pulled up the service bulletin T-sb-0318-08, dated 10-20-2008. It clearly describes the problem just as I had described it to the technician, and was posted almost a year before my second trip to the service department. I have not had the problem repaired yet, and now the clunk is heard and felt when turning left or right. I do not know what the ultimate outcome will be if I ignore the problem indefinitely. I do know that I am one of many 2006-2008 rav owners who have complained of this defect on the internet. Based on this number, Toyota should be made to recall the defect.

- South Range, MI, USA

problem #74

Jan 112011

RAV4 6-cyl

  • 55,000 miles
On 2007 and 2008 Toyota Rav4 vehicles, the steering intermediate shaft and steering gear assembly fail. Toyota has a technical service bulletin that describes the fix: Tsb 0318-08 rev1. Drivers will begin to feel a "thunk" in the steering column, and my mechanic (at a Toyota dealership) informed me this would become a safety problem if left unfixed. This does not appear to be caused by any kind of driver error. Rather, it is a design flaw in the steering components. On my 2007 Rav4, this problem began at around 55,000 miles, and was fixed per the technical service bulletin referenced above.

- Portland, OR, USA

problem #73

May 012010

RAV4 6-cyl

  • miles
Tsb ST001-08 steering gear box shaft. I have a severe clunking noise on my 2007 Toyota Rav4. The noise appears whenever I move the steering wheel even a little bit and continues indefinitely. I have had this noise for almost one year and it is getting worse. According to other Rav4 owners, Toyota knows about this problem, but they refuse to repair it without charging the owners. The vehicle was under warranty when the noise started and now it is no longer under warranty and is no longer covered (the vehicle was purchased 3 years ago and has less than 30,000 miles on it). When I took the car into the local Toyota dealership on June 1, 2010 for an annual inspection, the car was still under warranty and the mileage was only 26496 (I purchased it on June 16, 2007). I mentioned to the dealership that there was a clunking noise in the steering, but there was no mention of any problems. I am unable to pay for any repairs on this vehicle, and do not feel like I should have to because it was faulty while under warranty, and Toyota knows about it but refuses to repair it (it is a huge problem, one that affects 2006 and 2007 Toyota Rav4 vehicles).

- Glens Falls, NY, USA

problem #72

Dec 282010

RAV4

  • miles
I own a 2007 Rav4 that have knocking sounds in the steering wheel. I had to replace both of the steering intermediate shaft at a cost of $355. The car has 31000 miles and just passed the 36 month warranty. Toyota refuses to help with the cost of repair. Many other 2007 Toyota Rav4 owners have complained of the same problem online. Toyota has issued service bulletin #T-sb-0319-08" to tell the Toyota mechanics how to replace the defective steering shafts. Toyota should be made to issue a recall to repair this problem.

- Indianapolis, IN, USA

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