Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
36,651 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Toyota RAV4 seat belts / air bags problems

seat belts / air bags problem

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2009 Toyota RAV4 Owner Comments

problem #7

Feb 092015


  • miles


Both airbag lights came on.

- Danvers , MA, USA

problem #6

Dec 122014


  • 57,668 miles
I was driving and the air bag inadvertently went off, exploding in my face. The vehicle filled with smoke, dust, and debris. Because I could not see (airbag in my face and smoke/debris in the vehicle), I crashed into the vehicle in front of me.

- Las Cruces, NM, USA

problem #5

Jan 162014

RAV4 6-cyl

  • 27,788 miles
Extensive rodent damage to wiring harness, passenger air bag, heat/ac ducts, headliner, carpeting front & rear, instrument panel, and many more misc. Parts. Repair costs - $10,257.91 because Toyota chose to make this car with a smaller carbon footprint using edible products (soy foam, rice husks, etc.) in place of petroleum for much of the plastic parts. This material is now attractive to rodents and they designed the air inlet to the heater without a screen which allows rodents entry to the vehicle. It becomes a safety issue because the air bag was damaged enough to require replacement. My Toyota has become the incredible edible car.

- Cadillac , MI, USA

problem #4

Nov 082012

RAV4 4-cyl

  • 57,000 miles


The contact owns a 2009 Toyota Rav4. The contact stated that while applying the brakes at 45 mph, the brakes failed to respond, causing him to crash into a telephone pole. The air bags failed to deploy. The contact was thrown into the windshield and sustained numerous severe to moderate injuries. A police report was not filed. The vehicle was towed to an independent mechanic for diagnosis and the contact was informed that the front end would need to be replaced. The manufacturer was notified and advised the contact that a field representative would be dispatched the following day to further inspect the vehicle. One month later, the representative still had not performed the inspection. The manufacturer stated that since the repairs had already begun, they would not be able to diagnose the failure. The vehicle was repaired. The failure and the current mileage was 57,000. Updated 10/28/2014 updated 7/14/2015

- Lester, WV, USA

problem #3

Feb 252013

RAV4 4-cyl

  • 46,100 miles
My daughter was driving the rav 4 and had to swerve off the road to avoid a car. She hit a telephone pole, but the air bags did not deploy. There was quite a bit of front end damage, but at no time did the air bags deploy.

- West Chester, OH, USA

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problem #2

May 242012

RAV4 4-cyl

  • 50,000 miles
The contact owns a 2009 Toyota Rav4. The contact crashed into a tree and the air bags did not deploy. The contact was able to exit the vehicle and once she was safely outside, the air bags then deployed. The contact was unable to recall the specific events of the crash and had struck her head on the steering wheel upon impact. The vehicle sustained front end damages and was towed to an auto body shop. The police were notified and a police report was filed. The manufacturer was not notified of the incident. The failure mileage was 50,000. Updated 06/07/12 updated 06/11/12

- Hamilton, MA, USA

problem #1

Apr 082010

RAV4 4WD 4-cyl

  • 18,000 miles
The contact owns a 2009 Toyota Rav4. While driving approximately 5 mph, the contact depressed the brake pedal and upon release, the vehicle suddenly accelerated causing a crash. None of the air bags deployed and the contact was injured. A police report was filed. The vehicle was towed but had not been inspected when the complaint was filed. The current and failure mileages were approximately 18,000. Updated 06/10/10 updated 08/06/10

- Brookline, MA, USA

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