This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On August 10 2022 I was pulling slowly into a parking spot with foot lightly on brake to control forward motion car attempted to surge /accelerate. I stepped firmly on brake and since car was nearly stopped I put it in to park. RPM's went up dramatically and then car reverted to normal rpms. I estimate that the entire process.I estimate that the entire process took place in about 30 seconds or less. I immediately took vehicle to the Toyota dealer and they presumably checked it out and found no problems with vehicle. They "deemed it accidental accelerator pedal engagement by customer" which it was definitely not! A similar situation occurred about 3 months earlier. That time I was pulling slowly into traffic and suddenly car tried to accelerate. I pressed firmly on brake pedal and acceleration stopped. Entire event was very brief seconds and I ignored it as a possible anomaly not requiring attention. I reported that to dealer as well when I took it in for the 10 August incident.
While driving my vehicle, it began to smoke under the hood. I exited the highway in order to pull over in a safer location. Some smoke started coming through the vent in the car as I pulled over. I exited the car and moved away and small flames began at the air vents on the outside. After I called 911, The fire kept building until the front half of the car was engulfed. The fire department came and put out the fire. They weren-€™t sure the exact cause, but believe it started in the engine. My car was up to date on inspection and was not yet due for an oil change. No dashboard service lights were on beforehand. I had State Farm insurance and am not sure yet if they were able to find anything from their investigation.
I was operating the vehicle on 09/25/2021 and at approximately 9:45am, the car accelerated quickly causing me to lose control of the vehicle and crash into a guard rail. I was driving about 35-40 miles per hour and the vehicle took off out of no where and the car wouldn't brake. It was extremely frightful and I am lucky that the guard rail was in place, otherwise the vehicle would of flipped over or worse.
Intermittently, my 2010 Rav4 engine turns off, while driving, and then turns back on shortly after. This is very dangerous, as you lose power steering and brakes, meaning very difficult to steer and stop. This happens when the car is in motion. Never had it cut out at a stop light. I'm thinking it's the ECM. The car's maintenance is very up to date. My daughter drives this vehicle and it has happened to her numerous times. I have experienced it once, shortly after getting the car from the Toyota dealership. I asked them about it and they weren't able to offer any suggestions, other than I could pay them to diagnose the problem. There are no error codes registered when this happens, which is why I think it's the ECM. Toyota has upgraded the code level for the ECM twice, so I'm thinking there are issues they addressed in upgrading the code. I just can't find what those upgrades fixed anywhere online. My daughter is afraid to drive the car, and if the dealership isn't willing to talk to Toyota first about the problem, I'm not going to shovel money into their pockets to tinker around with it...it has to happen in their presence, as they say...
While driving at approximately 55 mph on a two lane highway, the sunroof suddenly cracked and then shattered for no apparent reason. There was no debris (rock, bolt) etc found in the glass once we were able to pull over and look at the damage. The glass appears to have bowed upward and away from the frame and then shattered.
Since previous recall remedy performed for the water diverter channel. In addition, a new wiper linkage with a wiper motor crank arm will be installed. The wiper linkage will have a protective cover over the wiper linkage joint to minimize water splash and a retainer ring to prevent the wiper arm from separating from the wiper motor. When raining water has been diverted into vehicle from behind glove box and leaks on floor mats and carpeting. Water is continuing to set on wiper assembly. Verified water not coming from mechanical malfunction or from windshield as this only occurs during raining periods since recall was performed.
We were pulling out of a paralllel parking spot on a residential street very slowly. Then suddenly the car unintendedly accelerated very fast and hit another parked car on the other side of the street. It seemed like the car took control on its own as we were pulling out very slowly.
I was involved in an accident when my Rav4 pulled to over the right side of the road causing the vehicle to strike a tree causing 7 broken ribs and it totaled my car.I saw a recall that was issued in September that the rear tire rods can cause you to lose control causing a crash recently and I know that was the reason for this crash I drive this road frequently and have never had an issue until August 11th my both arms were injured and my chest and shoulder had scrapes and cuts to which I blame on the manufacturer, I am still recovering from my injury and also believe the airbag didn't deploy in time because out of the 7 broken ribs my sternum bone was broken from the steering wheel!!
I was coasting up to a red light at an intersection. I was going approximately 10 mph when I applied the brakes. When I applied the brakes I heard the engine roar and I was propelled into the intersection. I continued to apply the brakes but the car was not stopping. I shifted into neutral and the car stopped. Three days later I was parked in my driveway (the car in park) and I went to start the car. My foot was on the brake and I pushed the start button. The car immediately started and the engine raced to 4000 RPM plus. When I took my foot off the brake the RPM immediately dropped to a normal RPM. The car was taken to the Toyota dealership and was there two days. They were unable to find anything wrong.
While in bumper/bumper traffic - foot on brake - car rapidly accelerated to over 3K RPM's. almost hit car in front. Had to turn off ignition to stop. Then restarted car without incident.
Your web site shows only one open recall concerning the rear seat belts. There are at least two/three other recalls that I received letters from the manufacturer and have been told that there are no parts to effect repair, should they not be listed as open in your web site" do you think that Toyota has the parts to effect repair"
Vehicle engine can be shut off without transmission into "park" causing the vehicle to roll away when on a slope/incline causing potential serieous bodely/property damage. Such unexpected vehicle movement disregards basic safety principles: 1st: Eliminate potential hazard; 2nd: Guard against hazards and 3rd: Warn against hazards. Unlike Toyota, other vehicle makes with "smart-key system" address this hazard by either eliminating, guarding and/or warning safety provisions. Vehicles with conventional key start sytem require driver to shift trransmission into "park" before shutting off the engine. Fyi, I have contacted people in the NHTSA rulemaking devision - FMVSS no. 114 who confirmed that this is a "safety hazard" and numerous complains have been filed by consumers.I alsdo contacted the local toyta dealer and Toyota usa corporate to file a complain (#10870836) which neither did respond to.
Toyota Rav4's paint is peeling on the roof in the area located between the top of the windshield and the moon roof. The paint color is blizzard pearl white. I have personally observed the same issue on other Rav4S having noticeable missing paint patches in the same area of the roof. The paint also chips very easily over the entire surface of the vehicle.
A/C stopped working and the dealer said the compressor need to be replaced. For a less than 5 year car to have a failed compressor is strange. When we are talking, they mentioned this is a known problem for Toyota with this model. When I asked about possible of recall, they said they don't think there will be a recall because it is not a safety issue. Why is it not a safety issue? there could be harmful air and metal particle blow into car cabin. Now I remembered that before the A/C stopped working, there was an very short episode of "burn smell" and there was some tiny particle blown into my face. However, I didn't think too much about it back then because the A/C didn't stop working right away.
A D V E R T I S E M E N T S
- Riva, MD, USA