Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The 2013 RAV4's top complaint is that the navigation screen is impossible to see in direct sunlight.

While certainly an annoyance, it's not a big deal in the world of car problems. Luckily the fix is a $10 anti-glare screen cover.

9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
976 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Toyota RAV4 accessories - interior problems

accessories - interior problem

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2013 Toyota RAV4 Owner Comments

problem #12

Oct 082012

RAV4

  • miles

A D V E R T I S E M E N T S

The gps is unusable in daylight due to the glare...my other car, a Subaru, works perfectly. Toyota complain division is very polite but says the vehicle is ok? silly but I gave up contacting them.

- Cape Elizabeth, ME, USA

problem #11

Aug 252014

RAV4

  • 6,000 miles
It is nearly impossible to see the navigation screen from the normal driving position in the sunlight due to glare. This causes the driver to take his eyes off the road for an extended time. This is unsafe and could cause and accident. Toyota service claims the system is operating as designed.

- Whitehouse Station, NJ, USA

problem #10

Oct 142013

RAV4

  • 4,000 miles
There is huge sun reflection on navigation system & you have very poor vision on navigation. Time to time you have to change your head position to find right angle to read navigation display. This will danger the life of driver tremendously.

- York, PA, USA

problem #9

Jan 122014

RAV4 4-cyl

  • 270 miles

A D V E R T I S E M E N T S

When driving at any speed, under any condition, it is impossible to see the navigation screen, causing the driver to look, rather than glance, at the screen to determine driving instructions, road hazards, warnings, etc. The glare is almost blinding at times.

- Reading, PA, USA

problem #8

Oct 122013

RAV4 4-cyl

  • 220 miles
At any speed in any weather it is impossible to see the navigation system in this vehicle...this needs addressed by the manufacturer as is a paid for upgrade and due to people working to see the system accidents are going to happen.

- Huntley, IL, USA

problem #7

Sep 112013

RAV4 4-cyl

  • 6 miles
When driving at any speed, under any condition, it is impossible to see the navigation screen, causing the driver to look, rather than glance, at the screen to determine driving instructions, road hazards, warnings, etc. The glare is almost blinding at times.

- Cumming, GA, USA

problem #6

Aug 052013

RAV4

  • 12 miles

A D V E R T I S E M E N T S

The installed navigation screen is impossible to see in the driver's normal driving position and in almost any daytime lighting condition. Glare from the screen and dashboard borders on unsafe. There is no way to safely use that item and the 12 or so functions located there without significant distraction. Because of the potential distraction this will cause accidents and some will be fatal.

- San Antonio, TX, USA

problem #5

Aug 012013

RAV4

  • 25 miles
The installed navigation screen is impossible to see in the driver's normal driving position and in almost any daytime lighting condition. Glare from the screen and dashboard borders on unsafe. There is no way to safely use that item and the 12 or so functions located there without significant distraction. Notified the service manager 2 times and both times was told they were not aware of the problem. Because of the potential distraction this will cause accidents and some will be fatal.

- Jeffersontonton, VA, USA

problem #4

Mar 092013

RAV4

  • 150 miles
I own a 2013 rav 4 limited with entune navigation. During the day it is not possible to view the screen. Toyota should take action to correct this issue.

- Independence , KY, USA

problem #3

Jun 122013

RAV4

  • 7 miles
I have a 2013 Toyota Rav4 limited. In any significant ambient light level, the navigation screen is not visible. The glare on the screen is horrific. Notified dealership. They checked it out and confirmed that I did, indeed, have a problem. Dealership made an appointment with me to meet with a factory rep. I met with the rep, and he agreed this is a real problem, however he had no immediate solution. I contacted the Toyota "hotline" and they referred me back to the dealership. This is a very dangerous situation, trying to position my head so that I can try to get a clear view of the screen. (which is still not possible) I feel like I have spent in excess of one thousand dollars for an option that is unusable. Please help! Toyota does not seem to be listening to me.

- Harrisburg, IL, USA

problem #2

Jul 012013

RAV4 4-cyl

  • 1,000 miles
At any speed in any weather it is impossible to see the navigation system in this vehicle...this needs addressed by the manufacture as is a paid for upgrade and due to people working to see the system accidents are going to happen.

- Chicago, IL, USA

problem #1

Mar 232013

RAV4

  • 20 miles
Purchased new 2013 Rav4 on 23 Mar 13. The entune navigation display (both day and night mode) is very difficult to see in bright daylight (in day mode) or at night time (in night mode). This is a serious distraction when using the navigation and results in the driver having to avert eyes to Focus on the display longer than necessary for details. This could result in an accident. A normal display would not have these issues. I have examined another brand new Rav4 with the same issue. The dealer also replaced my entune system; the problem still persists. It is a design flaw. Please prevail upon Toyota to fix this with either a hardware or software update.

- Lumberton, TX, USA

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