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5.8

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,249 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Sequoia AC / heater problems

AC / heater problem

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2002 Toyota Sequoia Owner Comments

problem #8

Jun 302005

Sequoia 4WD 8-cyl

  • Automatic transmission
  • 51,789 miles

A D V E R T I S E M E N T S

Air conditioning unit failed.

- St. Louis, MO, USA

problem #7

Jul 152007

Sequoia 4WD 8-cyl

  • Automatic transmission
  • 26,200 miles
My ac is not working on my 2002 Toyota Sequoia with only 26500 miles on it. After replacing the ac compressor for $1700 everything is okay.

- Union City, CA, USA

problem #6

Feb 112007

Sequoia 4WD 8-cyl

  • 24,000 miles
I have two problems with my 2002 Toyota Sequoia with 27K miles on it. 1. the vsc light will sometimes comes on and stay on during normal driving conditions. It will only turn off if the engine is turn off and back on. 2. the ac does not work, the ac led will flashes but no cold air.

- Union City, CA, USA

problem #5

May 152002

Sequoia 4WD

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

1) I purchased a 2002 Toyota Sequoia in Nov 2001. The summer of 2002, the ac had malfunctioned and I brought it back to dealer for repair. Summer of 2003, the ac had malfunctioned again and I brought it back to dealer for repair. The subsequent summers 2004, 2005 and 2006, I have been without a properly functioning ac system because I refuse to pay $2300-$3000 for something that should not break every year! 2) the ac system works marginally if the outside temperature is below 80 degrees and not humid. I cannot defog my window when it is raining during hot months. This poses a safety threat to me and others on the road. I cannot Transport kids or elderly in my vehicle during hot months for fear of heat exhaustion (or worse) of my passengers. 3) the vehicle was taken to dealer for two years (during warranty period) for ac repair. I refuse to pay for something that should not break every year. I have a 1995 Camry that has an ac system that still works.

- Potomac Falls, VA, USA

problem #4

Jul 012006

Sequoia 4WD 8-cyl

  • Automatic transmission
  • miles
In November 2001, I purchased a new 2002 Toyota Sequoia sr-5. during the summer of 2002, I had problems with the ac system and took it to the dealership for repair under warranty. It worked fine until the summer of 2003 when I had to take it back for the same problem. The summer of 2004 it happened again but because my vehicle is no longer under warranty, I did not take it in hoping a recall would soon be issued. Summer 2005 - I have spoken to other Sequoia owners and have read numerous complaints on the internet that this is not a problem specific to my vehicle alone. All the issues are the same: 1) ac does not work when the outside temperature is above 80 degrees. 2) when it does work (below 80 degrees), it does not work well and intermittently. 3) several people have taken their vehicles in for repair with costs ranging from $2300-$2900. 4) I cannot defrost my windows when it is raining - this is a visual impairment. Many of the people have contacted Toyota about this and Toyota claims it is not a safety issue so a recall is not warranted. This is unacceptable!!! because my ac system does not function properly, I cannot take my family anywhere on the road for an extended period of time. I am afraid any passengers in the vehicle will suffer from heat exhaustion or worse. I urge NHTSA to follow up with Toyota to resolve this problem.

- Potomac Falls, VA, USA

problem #3

May 092005

Sequoia 8-cyl

  • miles
The A/C in the consumer's 2002 Toyota Sequoia failed. The compressor failed, the failure of this part sent metal shavings throughout the entire system, which required the whole system to be replaced. The consumer discovered the compressor was under sized for the vehicles front and back systems and the back unit robbed the compressor of it lubrication which caused it to seize.

- Arvada, CO, USA

problem #2

Sep 252004

Sequoia 8-cyl

  • Automatic transmission
  • miles
I live 4 miles from the beach, and rarely need to use my air conditioner. In the past few weeks however, I did attempt to use it, only to find out that all that was blowing was hot air - I took it to an independent service Agency, that told me the compressor needs to be replaced. My car is a 2002 Toyota Sequoia. The dealer tells me that it is past the warranty period, so they have no recourse, and that I should call Toyota directly. Toyota referred me back to the dealer - I don't ever recall having to replace an air conditioning compressor in any car that I have owned. I had told family Toyota about two years ago that my air conditioning button would be flashing when I would attempt to use it, but of course, when I took it in for service, it was working fine, and they looked at me like I was crazy. Now, I have no air conditioning and I think this should be investigated, especially since Toyota sent out a service bulletin informing dealers that some cars did, in fact, have compressors that had poor durability. - they want to charge me $1100 to replace this part, and I don't believe I should because this should be some type of dealer recall.

- Laguna Niguel, CA, USA

problem #1

Mar 202004

Sequoia 8-cyl

  • Automatic transmission
  • 12,000 miles
I purchased a 2002 Sequoia which I have taken to the champion Toyota service center twice for them to look at the air conditioning system. There was a moldy, musty smell to the air blowing through the vents on both the recycle and fresh air. The first time champion Toyota simply sprayed a disinfectant in the system and this helped for about two to three months. The next time before I took the auto to champion I made a call to what I remember as the Toyota manufacturing service center and the person on the phone told me that the disinfectant spray would do nothing to solve the problem and that the service center must go into the air side of the A/C system and make some changes and clean out the system from all the mold. I then took the auto to champion (corpus christi, tx) and gave them this information and the department I spoke with. They, from what I understand, made the call and then attempted to fix the problem. This was late last summer and we used the A/C system very little. We are currently using the system much more and the moldy, musty smell is back and it is now even stronger. I want to know if there is a recall as champion told me they have had other Sequoia's in for the same issues.

- Corpus Christi, TX, USA

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