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10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
44,476 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Sequoia seat belts / air bags problems

seat belts / air bags problem

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2002 Toyota Sequoia Owner Comments (Page 1 of 2)

problem #31

Jun 242016

Sequoia

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2002 Toyota Sequoia. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Carmichael, CA, USA

problem #30

Mar 082016

Sequoia

  • miles
I have been recieving request of serious air bag defaults and to not drive my vehicle until it is fixed. It is my only vehicle. North Georgia Toyota in dalton, ga has told me I am currently going to be on a waiting list. I asked how long, they rudely responded with " no idea, a month, two months, maybe longer. If we don't have the airbag we can't fix it." I said that it appeared to be a very serious issue and life-threatening incidents have occurred. They replied, "give you a call when we get to your spot on the waiting list and have part."

- Dalton, GA, USA

problem #29

Oct 302014

Sequoia

  • miles
The contact owns a 2002 Toyota Sequoia. The contact received notification of NHTSA campaign number: 15V286000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Normandy Park, WA, USA

problem #28

Sep 012015

Sequoia

  • miles

A D V E R T I S E M E N T S

Takata recall. I received 2 recall notices within the last year about air bag inflators. I took my car to a local Toyota twice but without any parts being replaced. The most recent notice I got is still about airbag inflator. In the letter, it says the inflator on my car needs to be replaced regardless of the inspection results. Well I took my car to a local Toyota dealership, they inspected it and told me my car is fine, and no replacement is necessary. Please confirm if my car is affected with the takata airbag recall, thanks.

- Jericho, NY, USA

problem #27

Jun 102014

Sequoia

  • miles
The contact owns a 2002 Toyota Sequoia. The contact received notification of NHTSA campaign number: 15V285000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Tucson, AZ, USA

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problem #26

May 062015

Sequoia

  • miles
I received a safety recall notice from Toyota which told me I must have the airbag inflator module replaced. Called the glendora, ca. Toyota dealer to make an appointment. He called me back to say he got the part in. I took the car in, left the car for 7 hours only to be told that my car didn't need the module. The letter said that I must replace the module and recommended that I do not operate the vehicle with occupants in the front passenger seat until the remedy is performed. What do I do? my car is not safe! please help me.

- Pomona, CA, USA

problem #25

May 132015

Sequoia

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Toyota Sequoia. The contact received notification of NHTSA campaign number: 15V285000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Carpinteria, CA, USA

problem #24

Jul 172015

Sequoia

  • 304,000 miles
I have not had an "incident". the passenger airbag will be replaced on 7/21/2015. My question is: Are all the other airbags (drivers side main airbag, all the side airbags) in this vehicle safe" if they are safe why are they safe in comparison to the passenger airbag? or are there potential problems"

- Lafayette, Nj, NJ, USA

problem #23

Jun 262015

Sequoia

  • miles
I received a safety recall notice to inspect the front passenger airbag inflator module back in 2013. Upon taking the above vehicle to the simi valley Toyota dealer for this inspection, the manager informed me that they did not have to inspect my airbag inflator module. In 2014 I received another safety recall notice to inform me that this front passenger airbag inflator module now needed to be replaced, but they did not have the parts to do so. The Toyota corporation stated they would inform me when the parts were available. In 2015 I received another safety recall notice to inform me that they had the parts and that I could go to any Toyota dealer to have this replacement done. On June 18, 2015, I contacted the simi valley Toyota dealership to set up an appointment to comply with the safety recall notice. I was advised that they would not have that part in until Friday, June 26, 2015. I made an appointment for June 26, 2015 and dropped my car off to have the airbag inflator module replaced. Six hours later, I was contacted to pick up my car and informed that they did not replace the front passenger airbag inflator module-they only inspected it. I was informed by the manager that my airbag did not need to be replaced per their records. I asked for a copy of their records, but the manager stated she could not provide me with anything to support that only an inspection of the module was needed-instead of the replacement per the safety recall notice from the Toyota corporation. I showed the manager my copy of the recall notice, but she still maintained that it only needed to be inspected-not replaced. I am concerned that simi valley Toyota dealership is not complying with the safety recall notices properly. I am also concerned that any front passenger in my car could be injured! please advise how to proceed with safety recall.

- Simi Valley, CA, USA

problem #22

Jun 012015

Sequoia 8-cyl

  • miles
2002 Toyota Sequoia. Consumer writes in regards to front passenger airbag inflator module recall notice. The consumer stated the dealer only inspected the vehicle and informed her the air bag inflator did not need to be replaced. However, according to the letter the consumer received, it stated the air bag inflator would be replaced regardless of the inspection results.

- Pomona, CA, USA

problem #21

Jun 082015

Sequoia 8-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Toyota Sequoia. The contact received notification of NHTSA campaign number: 14V312000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The consumer also stated the ABS failed two years ago. Updated 09/08/15

- Trout Dale , OR, USA

problem #20

May 142015

Sequoia

  • miles
I received a safety recall. It is taking way to long to get part in. We are instructed not to operate vehicle with occupants in front passenger seat. It has been months since I received recall. When can I expect the airbag inflator? it is very inconvenient to perform my daily activities.

- Riverdale, UT, USA

problem #19

May 042015

Sequoia

  • miles
In April, 2013 Toyota announced a safety recall to inspect and, if necessary, replace the front passenger airbag inflator. It has been 2 years, Toyota has not authorized the Toyota dealerships to perform this defect.

- Auburn, WA, USA

problem #18

Nov 122014

Sequoia

  • miles
The contact owns a 2002 Toyota Sequoia. The contact received notification of NHTSA campaign number: 14V312000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Lafayette , CA, USA

problem #17

Apr 012013

Sequoia 8-cyl

  • miles
We received a recall in June 2014 for the front passenger airbag on our 2002 Toyota Sequoia that was announced in April of 2013 by Toyota as being defective(causing serious harm if deflated as metal parts could strike occupants of vehicle). It is now April of 2015 and we have not been notified by Toyota to have this remedied. According to the status on www.Toyota.com/recall their isn't a remedy available. 2 years have passed and this is too long to have a customer wait for a remedy and it is very disappointing to me as I thought highly of Toyota until now and will spread the word to everyone I know if this isn't taken care of soon. We are tired of not being able to have anyone ride in the front passenger seat. Please get on Toyota to do the right thing and fix our vehicle's front passenger airbag.

- Helena, MT, USA

problem #16

Feb 232015

Sequoia 8-cyl

  • 160,000 miles
First of all I live on a island in Hawaii called molokai. Took car into a repair shop and they told me they can't do the repairs cause of liability so I called Toyota, and they said I needed to ship the car to honolulu or maui for repairs. Just to ship my car off the island is going to cost me about $500 round trip. Why can't they send a technician to the island to do the job!!!! it's there responsibility to keep my car as safe as possible. I also talked to other people that owns Toyota's and they are having the same trouble! I also talked to the technician at the shop and they said Honda has a similar problem and Honda sends there technician to the island to do the job why can't Toyota do the same?

- Kaunakakai, HI, USA

problem #15

Feb 232015

Sequoia

  • miles
The contact owns a 2002 Toyota Sequoia. The contact received notification of NHTSA campaign number 14V655000 (air bags) however, the part needed to do the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.

- Irvine, CA, USA

problem #14

Aug 012014

Sequoia

  • 191,000 miles
Received a recall notice for the airbag. Went to vasser Toyota in Napa, ca. Told they don't have the part at the time. Asked vasser Toyota call me for an appointment when the part was available. Called me for an approx 2 weeks later. Upon completion of the appt was told: 1) they didn't have the recall part so did not perform the recall work. 2) I needed new shocks - I had them replaced 3K miles previously and as a licensed mechanical engineer, knew they didn't need to be replaced.. 3) I needed new windshield wipers - replaced 1 month previously. 4) I needed new tires - replaced with new 40K mile Michelin's 10K miles prior. When challenged, service person back-peddled giving no excuse and said, "I'll have our service manager call you right away." I never received a call, message, letter or any communication explaining away vasser Toyota's protocol to get people to "schedule an appointment for a recall" only to use it as a bait-and-switch to up-sell naive car owners into unnecessary service.

- Calistoga, CA, USA

problem #13

Nov 122014

Sequoia

  • miles
The contact owns a 2002 Toyota Sequoia. The contact received notification of NHTSA campaign number: 14V655000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Folsom, CA, USA

problem #12

Feb 022015

Sequoia 8-cyl

  • miles
I have received a recall notice in 2013. I am still waiting for a remedy. Toyota claims to not have the parts to fix this yet, but advises that no passenger sit in the front passenger seat. This is inappropriate! I would like to file a complaint for excessive time to fix this safety problem.

- Manasquan, NJ, USA

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