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1.4

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
123,512 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Toyota Sequoia body / paint problems

body / paint problem

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2004 Toyota Sequoia Owner Comments

problem #7

May 072015

Sequoia 8-cyl

  • 180,297 miles

A D V E R T I S E M E N T S

Hello I purchased a 2004 Toyota Sequoia through a private sale on 4/1/15. We brought the car home and took it to our local mechanic to have a new exhaust system put in. At that time we where told that the vehicle has extensive frame rust and holes and we should take it to a Toyota dealer. After bringing the car to the dealer, we where told that the vehicle has frame rust and holes from front to rear and the vehicle will not pass state inspection. I call corporate Toyota and was told that they cannot do anything about this since the campaign to replace/fix the frames expired 7/31/2014. So basically we have a 2004 Toyota Sequoia that is a no good and Toyota is not going to take care of their faulty frame.

- Newburgh, NY, USA

problem #6

Oct 292014

Sequoia 8-cyl

  • 70,000 miles
*filed with attorney general of New York* recall was issued on the 2004 Sequoia due to corrosion. On July 25, 2013 we brought our car to the dealership to apply a protective coat and waited a week for the car to be returned to us. We had to return the vehicle, September, 2014, to the dealer with the same problem, the spray was flaking off exposing the rust underneath. The vehicle was sprayed for the second time in one day and that time we were told the vehicle's rear axle trailing arm mount was almost separated from the rear axle housing due to the corrosion and it was recommended to replace the axle. At that time we asked if this could have been to the recall of the corrosion, flat out we were told no. We then proceed to take the vehicle to our personal mechanic for second opinion, October 27, 2014, and he confirmed the axle is damage and the frame of the vehicle is in such poor condition that it must be first addressed before replacing the axle; he also mentioned to us this is the second Sequoia that he had seen with the same issue, along he told us the second spraying was done incorrectly, it was not cleaned out they just sprayed over the flaking protective coat and the rust. Our mechanic said the vehicle should not be used because it is not safe and he is willing to sign an affidavit if necessary.

- Cortlandt Manor, NY, USA

problem #5

Jul 092014

Sequoia 8-cyl

  • 97,785 miles
Received notification from Toyota that my Sequoia was being recalled for frame corrosion. Obviously this could cause safety concerns in the future. They stated that the last for remedy was July 31,2014. I brought the Sequoia to my local dealer (miracle Toyota, haines city Florida). The dealer examined the vehicle and said it required remedy, but they could not perform these services because they did have the proper tools and supplies. I called the Toyota corporate office shown on the recall notice and they gave me a case number 14070872160. I was called the next day by [xxx] at Toyota corporate office and was told that my local dealer could not perform the service and that I would have to drive my vehicle a 1,000 miles to a dealer that could perform the service. I am 65 years old and only drive my vehicle locally- have not driven on expressways for many years, thus it is impossible for me to remedy this safety issue. My vehicle is registered in Illinois but has been in Florida the last two years since my son drove it down to Florida from Illinois to my retirement home. It is not reasonable to ask senior citizens to drive 1,000 miles to fix a safety problem created by Toyota. Please help me with this situation. I am holding Toyota responsible for any future safety hazards that may affect this vehicle, whish I intend to drive for many more years. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Haines City, FL, USA

problem #4

May 182014

Sequoia 8-cyl

  • 116,500 miles

A D V E R T I S E M E N T S

We had a voluntary recall on our Sequoia, we took it to the dealership in wilkesboro nc and they took pictures and sent the Toyota and said we would be safe driving it in March of 2014. That was wrong on May 18th the sway bar ripped from the frame causing Toyota to have to come get it on a roll back and I have been stuck in a small car with three kids 13, 8, & 3 since that date. I personally do not feel safe in the car either as of course they sent me in it. I would like for Toyota to send out a apology to others as well as myself for sending vehicles out with a frame that wouldn't last. My Sequoia is in great condition other than the frame with 116,500 miles on it. I have dealt with corporate as if my husband who was with me wouldn't have been it could have caused a major incident as I am on the road constantly and on interstates. I have lost two children due to stillbirths and I don't fill like Toyota cares about it's customers and their lives.

- Laurel Springs , NC, USA

problem #3

May 122014

Sequoia

  • 167,000 miles
In January 2013, we received a recall notice from Toyota on our 2004 Toyota Sequoia as Toyota was concerned about the vehicles frames rusting prematurely. Toyota-trained technicians at dealer assessed our frame and determined it was not rusting and, accordingly, we did not need a new frame. Instead, the technicians sanded the frame and applied a coating to the frame that was designed to increase the longevity of the frame by preventing rust. We had no choice in the matter. We did not choose to accept the coating in lieu of a new frame, the coating was the only option we were offered. Recently, we noticed rust on the car and returned to dealer. Dealer looked at the car and determined that the frame had completely rusted through and the car was unsafe to drive. Up until that date my family was driving the car on a regular basis having no idea it was unsafe. This is a mere 15 months after Toyota technicians assessed the frame and concluded the frame was safe. I called Toyota and have been stonewalled. Their position is that the recall was satisfied when they applied the coating and matter is closed. A mistake had to have been made because a frame that is safe, rust free, and coated with something to increase longevity and prevent rust has to last longer than 15 months. Dealer either erred in its initial assessment in 2013 (meaning frame was in fact rusted and should have been replaced) or erred in applying the anti-rusting coating. Bottom line is that Toyota should have replaced the frames on all of their vehicles. This process of coating the frame obviously does not work and there are likely many U.S. citizens driving Sequoias that are coated but unsafe like mine. Toyota is knowingly allowing people to drive unsafe cars and must be stopped. My Toyota case number is [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Farmington, CT, USA

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problem #2

Apr 172013

Sequoia 8-cyl

  • 142,000 miles
I received a "limited service campaign" notice regarding corrosion-resistant compound application to be applied to my 2004 Toyota Sequoia. I brought the vehicle in to the dealer and was given a loaner car for the 4 days they had my vehicle, which I was thankful for. They said my Sequoia's frame was not rusted through and applied a very sticky, messy, shiny tar-like substance that now 6 days later is still not dry. Toyota dealer also told me I needed about $5000 in repairs (which I brought to my local mechanic and fixed for $380), but that's not why I am writing. I am very concerned for my familys safety in this vehicle after reading hundreds of complaints on the Sequoia on the many Toyota forum websites available. I also have the same problems that are discussed in the forums including excessive rust inside the tailgate causing the tailgate window to not operate and also rust so bad we can't even use the hitch on our vehicle which was the main reason we purchased the vehicle to begin with. It is a complete rust bucket.

- Midland Park, NJ, USA

problem #1

Oct 212012

Sequoia 8-cyl

  • 91,000 miles
I was making maintenance for my vehicle and while under the car I spotted the frame is covered by excessive rust mostly on joint areas. I have read Toyota forums today and found that the problem with the frame corrosion is not only mine. Also, I have contacted Toyota dealership today and they said they are not aware of any recalls regarding this issue. Toyota must take an action to make those Sequoias more saved to drive. At least, I am expecting them to issue a recall and cover the frame with anti-rust materials.

- Ashburn, VA, USA

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