Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
57,221 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Toyota Sienna seat belts / air bags problems

seat belts / air bags problem

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1998 Toyota Sienna Owner Comments

problem #4

Jul 262009


  • 120,000 miles


1998 Toyota Sienna mini van. Involved in a vehicle accident where the mini van ran into another vehicle. The actual collision occurred after the brakes were fully applied when it hit the vehicle in front. There was significant damage to the Sienna, so much so that the radiator was damaged and leaking. The problem was that neither the drivers or passenger side airbag did not deploy. There was approximately 120,000 miles on the vehicle and all mechanical work had been done by the dealer or other certified mechanic. Seat belts were in use and did work properly. A child safety seat was in use in the second row seat and it also worked properly.

- Colorado Springs, CO, USA

problem #3

Oct 142006

Sienna 6-cyl

  • Automatic transmission
  • 108,884 miles
On Oct 14th 2006 at about 4:45 pm I was driving in a parking lot at slow speed. I came to a stop and then tried to make a right turn. As I turned the wheel and applied the gas the steering column made a noise like breaking plastic and the car moved in a straight line despite the wheel beeing turned. I increased the turning motion until it was clear steering had failed. Since the lot was empty I brought the car to a stop without incident. I had the car towed to sandy springs Toyota and was told that the steering shaft had broken at the "knuckle" where the column connects to the shaft. In addition I was told that the spiral cable to the airbag had been damaged in the incident. My concerns are that had this occured at high speed or while already in a turn or in traffic the results would have been catastrophic. In addition the failure of the air bag meant that had I in fact had a collision I would not have had the protection of the airbag. I drive this car daily and I did not detect and change in steering or handling that would have been a warning. The car was repaired and has driven nromally since. I do not know what happened to any replacement parts.

- Atlanta, GA, USA

problem #2

Aug 312002


  • miles
While driving at 30mph vehicle was hit in rear and slammed into a vehicle in the front, and none of the air bags deployed on impact.

- Portland, OR, USA

problem #1

Oct 011998


  • Automatic transmission
  • miles
Passenger side airbag failed.

- Poway, CA, USA

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