2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
68,908 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Sienna brakes problems

brakes problem

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2002 Toyota Sienna Owner Comments

problem #3

Mar 182003

Sienna

  • 15,523 miles

A D V E R T I S E M E N T S

Brakes make a noise when the car is about to stop. There is a squeal and thump that can be heard. Have taken this in several times to be fixed. They say the brakes are safe. I am 74 years old and have had many cars over the years and the only times other cars have made this kind of noise it was time to change the brakes. In this case the brake pads seem to have plenty of life left. Funny that when the rear drums are removed and the brake and drums are thoroughly cleaned the noise does not happen for a while. The first complaint was made at 15,523 miles and continues too this day. At 31,842 miles the rear drums were replaced per tsb BR003-04. Took the car in again at 125,559 miles and we were told we needed new rear drums. They had been replaced. They have a problem with brakes and need to fix the problem.

- Marietta, GA, USA

problem #2

Jun 012005

Sienna 6-cyl

  • 60,000 miles
When driving on cruise control and lightly braking the car suddenly alarmingly accelerates. Dealer claims various issues that they tried but non resolved the problem. I am ready to sell and afraid that the buyer might not remember to follow my instruction to turn off the cruise control before braking. I have brought the car to the dealer several times over the years, most recently this year 2014.

- St. Charles, IL, USA

problem #1

Jul 302012

Sienna

  • 131,200 miles
I was pulling forward from a red light, slowly accelerating. Someone cut me off, I swerved, and then accelerated into traffic. The car started accelerating on its own, from about 35 mph (where I pulled my foot off the accelerator pad to "hold" the speed but not continue accelerating) up to 55 mph--this happened very quickly, in a smattering of seconds. I remembered reading that you should just slam on the brake and hold it down hard, which I did. This did stop further acceleration, but it did not immediately slow the car. I was able to slow the car in about 10 seconds, though deceleration was very slow. When I finally returned to 35 mph, I did not attempt to accelerate again for about two miles. I stopped at another traffic light, and when I started forward from the light, I did not depress the accelerator pad with my typical force, accelerating at about half the speed I normally would, as I did not want to be taken by surprise by the unexpected sudden acceleration again. The problem did not further repeat itself this evening, but it was quite scary when it happened. I know it was not the floor mat under the pedal, as the floor mat has been cut away from the pedal area and was pulled very far back into the driver's seat area.

- Cincinnati, OH, USA

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