Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
80,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Sienna exhaust system problems

exhaust system problem

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2002 Toyota Sienna Owner Comments

problem #1

Mar 012010


  • 80,000 miles


I own a 2002 Toyota Sienna which I purchased as a "certified used vehicle" in January 2008. I wasn't informed about the problems these particular vehicles were having with oil sludge build up. Shortly after January 2010, I checked my oil and found the oil to be gummy. I took it in for a proper oil change (though it was under the 3000 mile mark for an oil change). I checked the oil again after only driving 100 miles or so, and found the same gummy oil build up. I stopped driving it as soon as I noticed white smoke coming out of the exhaust. I didn't have the money to take it to a mechanic at the time, as I was waiting for my tax return check to arrive. As soon as I had the money to get it diagnosed, I was told that I would need a new engine, which would cost $7000! my mechanic told me of the ongoing problems my type of vehicle was having and suggested I call the customer support center of Toyota. Because I was never informed by Toyota (I bought my vehicle in 2008, several years after a class action lawsuit was implemented against Toyota) my warranty had already expired by the time I started having problems. I feel misinformed and ripped off by both the dealership and Toyota as a whole. I still owe over $9000 on my loan and do not have a vehicle to drive my five children around in safely. Toyota is risking the lives and loyalty of millions of consumers and something needs to be done to protect the citizens of this country. They refuse to pay for the repairs and have been nothing short of rude to me. I hope the government of this country will do something to help reimburse both myself, and the millions of others like me. This is a crime and needs to be stopped! [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Ashland, OR, USA

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