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fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,570 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Toyota Sienna fuel system problems

fuel system problem

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2002 Toyota Sienna Owner Comments

problem #3

May 042004

Sienna 6-cyl

  • 7,011 miles


I bought my 2002 Toyota Sienna, 05/04/2004, 7011 miles after my check engine light was on. Dealer fixed it by replacing emission control charcoal canister. In June 2005 & after approximately 1500 miles later, gas refueling valve started shutting off, even though gas was not full. Dealer checked & said I need a new emission control charcoal canister, because my previous canister was out of warranty, I have to pay $495 (part+ labor) to replace it. I complained of this problem repeating soon, dealer could not give satisfactory answer. In consumers website I have found out that there are lots of complaints about 2002 Toyota vehicles. Is it possible this part in this year failed more often than normal?

- New Hyde Park, NY, USA

problem #2

Jan 262005

Sienna 6-cyl

  • Automatic transmission
  • 12,300 miles
I bough a 2002 Toyota Sienna new in 2001. The warranty ran out two months ago and now I have a problem. The problem is the car does not accept gas at the gas station. I brought it to the dealer (penn Toyota - 516-621-6800 ) for its annual inspection. I called to make the appointment and mentioned the problem, already, before seeing the vehicle they said it was the charcoal canister that is clogged. They replaced it at a cost of almost 500 dollars. I paid, left and went straight to a gas station. The car still does not accept gas. I returned the car. Now it needs two more parts that require four hours of labor at 85 dollars an hour and 200 dollars worth of parts. I mentioned that the problem has not gone away and that they replaced the carbon canister for no reason. They said yes it needed to be changed that they see this problem four to five times a week. Now what"?????"

- Glen Cove, NY, USA

problem #1

May 252002

Sienna 6-cyl

  • Automatic transmission
  • 27,400 miles
Toyota Sienna sludge & fuel system failure.

- Lexington, NC, USA

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